Overall great experience. Initial showroom appointment was dragged out too long by a friendly but way too chatty sales person, who preferred talking over listening. This person has since left the comp... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I was kept well-informed on email & text re delivery. Around 6.30am today I was updated with a window time for delivery. The two gents then rang ahead about 30mins before arriving. L Kenny & P Wals... See more
Company replied
Lee measured our kitchen for units and was genuinely one of the most relaxed, easygoing people we’ve had in. He took his time, explained everything clearly, and didn’t make it feel like a sales pitch.... See more
Company replied
Just had my kitchen delivered from Wren by the nicest two guys, Waseem Hussain & Joe Bayley. Arrived on time very courteous placed kitchen exactly were I needed it and explained everything regarding c... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
Excellent
102K reviews
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Great experience from M Mccarthy on my…
Great experience from M Mccarthy on my home measure today. Arrived on time and was helpful in telling me the plan and what would happen next. Thanks very much
9 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Wren Kitchens
Hi Sean,
We're so glad to hear you had a great experience with our service! We appreciate your kind words.
Warm Regards,
Sam
Wren Kitchens
Kitchen measurement
The whole process was very simple. Timescales and times were kept to.
Our home measurement by R Wheeler was excellent. He was very respectful, efficient and good with our fussy dog!
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Shirley,
We're so pleased to hear about your excellent experience with our home measurement service. It's wonderful that the process was simple, and our team member was respectful and efficient.
Warm Regards,
Daniela
Wren Kitchens
Very nice lads who fitted my worktop…
Very nice lads who fitted my worktop did a great job
8 September 2026
Unprompted review
Reply from Wren Kitchens
Hello,
We are delighted to hear about your positive experience! It's wonderful to know that our team did a great job fitting your worktop. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
S Perera
S Perera was very professional and accommodated all my questions and completed the measurements very quickly.
Amazing staff 😊
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Jeeva & Agivith ,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was professional, accommodated all your questions, and completed the measurements quickly. Thank you for your kind words!
Warm Regards,
Daniela
Wren Kitchens
(S Defty) Mr Defty was polite and…
(S Defty) Mr Defty was polite and helpful. Explained what he was detailing on the plan and explained why that was necessary and how things linked into the design phase. Really helpful.
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Rebecca,
We're so pleased to hear about your positive experience with our service. It's wonderful that our team member was polite and helpful, explaining the plan and how it linked to the design phase.
Warm Regards,
Daniela
Wren Kitchens
Great service
I had two quartz installation teams as there was a slight issue with the length on one of my pieces - honestly, both teams were ace. The first team went above and beyond as there was something they needed that should have come from Wren, it didn't but I also hadn't checked so it was on me. They didn't care - they were prepared to do a 2 hour round trip to help me when they have a different brainwave. The second team came back to finish some upstands for me and were just genuinely chatty, kind men who talked me through some bits to help the quartz and seals looking their best.
Bravo to both 👏🏼
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Robyn,
We're so pleased to hear that both installation teams provided such excellent service. It's wonderful to know they went above and beyond to ensure your quartz was perfectly installed and that you received helpful advice for its care. Thank you for sharing your positive experience.
Warm Regards,
Daniela
Wren Kitchens
Amazing work from the team
Amazing work from the team, communication was great, quality of work fantastic !!
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Paul,
We're delighted to hear about your positive experience! It's wonderful to know that our team provided great communication and fantastic quality of work. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
Communication and professionalism
7 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Ruth,
Thank you for your 5* rating for our communication and professionalism!
Warm Regards,
Daniela
Quartz installed today by R Finke via…
Quartz installed today by R Finke via Wren kitchens.
Brilliant experience from start to finish!
Couldn't fault anything.
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Carol,
We're so pleased to hear that your quartz installation was a brilliant experience from start to finish. It's wonderful that you couldn't fault anything! Thank you for sharing your positive feedback.
Warm Regards,
Daniela
Wren Kitchens
Samul was very helpful and polite in…
Samul was very helpful and polite in answering my questions and providing information.
9 September 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're delighted to hear about your positive experience! It's wonderful to know that our team member was very helpful and polite in answering your questions and providing information. Thank you for your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Very friendly delivery men
Both Rob and Jesse were very friendly delivery men. Helpful and efficient.
Also gave some good advice.
I was warned that the kitchen delivery would take up some room, but I was still amazed how many items came.
But both Rob and Jesse carefully unloaded everything and still managed to leave a fair bit of room for the contractors to work around.
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Julian,
We're delighted to hear about your excellent delivery experience. It's wonderful that our team members were friendly, helpful, and efficient, and that they managed to leave ample space for your contractors. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
T Moyo came to measure today
T Moyo came to measure today, was very friendly. No issues at all, worked quickly and quietly. Very polite!
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Maria,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was friendly, worked quickly and quietly, and was very polite. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Excellent service
G. Lorimer visited our home for a kitchen measurement appointment. He was very understanding, professional and polite.
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Abz,
We're delighted to hear that your kitchen measurement experience was so positive. It's wonderful that our team member was very understanding, professional, and polite. Thank you for your feedback!
Warm Regards,
Sam
Wren Kitchens
Reply from Wren Kitchens
Hi Robbie,
Thanks for your review. We’d really like to look into this for you. I’ve sent a request via Trustpilot for your order details so we can check what’s happened and get back to you quickly.
Warm Regards,
Daniela
Wren kitchens have been fantastic from start to finish
Wren kitchens have been fantastic from start to finish. From entering the shop in carlisle, designing my kitchen, tweeking the design. The kitchen fitter and quartz worktop team and fitters. I cant fault you all. You have done a fantastic job and i love my new kitchen. I would deffinetly recomend wren kitchens.
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Brian,
We're absolutely delighted to hear about your fantastic experience from start to finish! It's wonderful that our team, from design to fitting, provided such a great job. We're so pleased you love your new kitchen and would recommend us!
Warm Regards,
Sam
Wren Kitchens
Reply from Wren Kitchens
Hi Colin,
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience with us.
Warm Regards,
Sam
Wren Kitchens
Damaged cabinet door
I discovered that part of my kitchen order was damaged. I received a callback from a wren customer service operator. Richard was helpful and efficient and clearly explained the replacement process and scheduled a delivery date on the same day as my worktop measurement. So far my wren experience has been excellent. Paul, Chadwell Heath.
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Paul,
We're delighted to hear that Richard was able to efficiently resolve the issue with your damaged kitchen order. It's great that the replacement process was clearly explained and a delivery date scheduled so promptly.
Warm Regards,
Daniela
Wren Kitchens
Great service
The guys turned up on time, were very pleasant and went about their work efficiently. Could not fault the service
9 September 2026
Unprompted review
Reply from Wren Kitchens
Hello,
We're delighted to hear about your positive experience. It's wonderful to know that our team arrived on time, were pleasant, and worked efficiently. We're so pleased you could not fault the service!
Warm Regards,
Daniela
Wren Kitchens
Wren Head Office Call Experience
After a 42 minute wait on the phone for someone to answer, the call handler at Wren Head Office did deal with my problems efficiently and quickly.
7 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Elizabeth,
We appreciate you taking the time to share your experience. We are sorry to hear about the long wait time you encountered. We are glad our team could efficiently resolve your issues.
Warm Regards,
Sam
Wren Kitchens
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