Wren Kitchens Reviews 

101,859
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 10,035 reviews, reviewers overwhelmingly had a great experience with this company, appreciating the overall level of service provided throughout the process. Customers frequently praise the delivery team for being extremely polite and helpful, making sure items arrive right on time. Reviewers often mention that staff members, including designers and surveyors, are very knowledgeable, thorough, and genuinely pleasant to work with. Some reviewers were not happy with customer support, mentioning unhelpful responses and long frustrating delays when trying to resolve everyday issues. A few people also felt that product quality and installation fell short of expectations, noting damaged parts and missing replacement items.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, punctuality, and... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful surveyors and... See more

Product

Customers had ambiguous experiences with product quality, reflecting a high level of disagreement. While some... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying dramatically from highly... See more

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of differing experiences. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall great experience. Initial showroom appointment was dragged out too long by a friendly but way too chatty sales person, who preferred talking over listening. This person has since left the comp... See more

Company replied

Rated 5 out of 5 stars

I was kept well-informed on email & text re delivery. Around 6.30am today I was updated with a window time for delivery. The two gents then rang ahead about 30mins before arriving. L Kenny & P Wals... See more

Company replied

Rated 5 out of 5 stars

Lee measured our kitchen for units and was genuinely one of the most relaxed, easygoing people we’ve had in. He took his time, explained everything clearly, and didn’t make it feel like a sales pitch.... See more

Company replied

Rated 5 out of 5 stars

Just had my kitchen delivered from Wren by the nicest two guys, Waseem Hussain & Joe Bayley. Arrived on time very courteous placed kitchen exactly were I needed it and explained everything regarding c... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

102K reviews

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4.4

All reviews

(101,859)

10,125 reviews in the last 12 months

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Rated 5 out of 5 stars

Really impressed with A Hadnum.

Really impressed with A Hadnum when he came out to measure my kitchen. He was so helpful and he gave me some great advice and suggestions. He was very thorough with the measurements too.

A genuinely nice friendly guy and a pleasure to deal with. I’m really looking forward to seeing the finished kitchen now! Would highly recommend him and Wren Kitchens.

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Very good customer interaction

Very good customer interaction. S Naziri was very polite and helpful. Phoned ahead to confirm ETA. Arrived on time and was happy to answer my questions/confirm measurements. Access was also checked.

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Wren were an absolute pleasure to deal with from start to finish. We had previously had a design done by Howdens which we felt could be improved upon. Our designer at the Stockton branch Lena) looked at it and within minutes made alterations which not only improved the overall look, but more importantly the safety around the use of the hob. When it came to delivery the delivery drivers were amazing, they protected the flooring in the room where it was to be stored and carried each box up our long driveway and carefully placed them down making sure the installation guide for the fitter was left immediately accessible. What was more amazing was the price, they were considerably cheaper than Howdens, but as Howdens deliberately hide their pricing we are unable to say where the savings were made.
Would 100% recommend Wren for anyone looking for a kitchen.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Review of kitchen and bedroom measurement.

Sean Defty (not sure if I have used the correct spelling for Sean/Shaun), the gentleman who attended my home to measure my kitchen and bedroom. He was very professional, polite and friendly. And he was amazing with my very curious 2.5year old daughter, which I very much appreciated. 10/10, definitely would recommend.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

L Albrow Survey

Lee came and carried out a survey for bedrooms & a kitchen yesterday, he was polite & professional throughout.

Each step of the process was explained to us.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

M Mccarthy-Knowledgeable

M Mccarthy-Knowledgeable, did a great job with good experience and covered everything we needed, answering all questions asked.

11 September 2026
Unprompted review

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