Couldn’t recommend Stephen Kelso at Wren Ayr Branch enough! From start to finish he was brilliant, listened to exactly what we wanted and had so much patience with all our changes and questions 😂... See more
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
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I spoke to Edyta at the customer service department. She was very polite and very helpful. A side panel was the wrong size. A new panel is being sent and will arrive on Monday. I would definitely recommend Wren to anyone looking for a new kitchen.
Ben and Andre were fab! Good communication before arrival and delivered everything into the house carefully and swiftly always checking everything was ok where they were putting it, and there was a lot!!!! Thanks!
Highly recommended.
Thank you Andy Moss for being very professional, efficient as well as patient and answering the questions I have asked to clarify my doubts regarding the fitted wardrobe during the measurement survey. Good start with Wren Kitchens team, looking forward to fulfill our dream with you.
All the very best with your journey.
My experience has been great, Joseph was very thoughtful understanding and his got the issue sorted.
Donna was brilliant. Lovely to talk too, listened and solved the problem. Video call feature is so efficient! Follow up email sent to me straight away with all the info I needed. Thankyou!
The fitter was helpful, approachable and professional
During installation I have needed to call customer services on a couple of occasions to resolve snagging issues. Both times I received excellent customer service from Jordan D and Georgia. They both resolved my issues at the first time of asking.
Andrew was kind, respectful and patient. Thank you :)
Wren Kitchens can certainly sell you the dream. The design process feels exciting and professional, but our experience afterwards has been very different. Four years after our kitchen was installed, we developed a problem with the flooring. The kitchen was designed by Wren, and the flooring was installed as part of Wren's installation service, arranged with a fitter we did not choose. However, when we contacted Wren about the problem, we were told it wasn't their responsibility. No one came to properly inspect it. For us, the biggest disappointment isn't only that something's gone wrong; it's the lack of support afterwards. So, based on our experience, I'd think very carefully before using Wren's installation service. Make sure you really understand who's accountable if something goes wrong.
Was able to see part i was after and very helpful to get part sent out for next day
Info about delivery schedule brilliant.
Delivery team were great.
M Willmott came today and measured our kitchen. He was so friendly and talked through the next steps. Looking forward to our new kitchen!
Great service phoned ahead professional service need more people like this in the world delivery service

Reply from Wren Kitchens
The men delivering were brilliant, they came the time they said they would by message, they were both helpful and happy to answer any questions I asked.
They looked genuinely happy to be at work and made what is normally a stressful situation very calm and pleasant.
Thank you so much.

Reply from Wren Kitchens
Great quality items and fab communication regarding delivery. Would recommend.

Reply from Wren Kitchens
Feedback related to delivery service of unit kitchen fronts and panels. The large delivery was conveniently placed by the friendly team of Glen and Alan. It was on time - at the beginning of the slot - and pre- arrival confirmation very efficient, both with a phone call and texts. Thank you.

Reply from Wren Kitchens
Excellent delivery, prompt and efficient
Thank you to R Thatcher and team

Reply from Wren Kitchens
They were prompt, clean, and efficient couldn’t fault the whole process. Well templated and fitted. Very good

Reply from Wren Kitchens
Rachel and zak were really professional, efficient and helpful . They also told me about some damage that had happened in transit and reported it for me .

Reply from Wren Kitchens
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