We had a fantastic experience with P. Ford from Wren, who came to measure our kitchen ahead of our design meeting. He was extremely polite, professional, helpful, and knowledgeable, and took the time... See more
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
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Professional, polite, efficient, on time , respectful to the property and to the goods delivered. Very well done , I will recommend to anyone
I got my kitchen done over 3 years ago, and when I needed a few panels replaced recently, Wren did not hesitate to arrange delivery of the parts and then the fitter. Kaylem from customer service was great and kept me updated at every stage. It was a very easy process and has made my kitchen feel as good as new again. Thank you! :)

Reply from Wren Kitchens
Firouzia was very helpful when he measured our kitchen. He knew what to do and answered questions on things we needed clarification on.

Reply from Wren Kitchens
Martin & Bradley , we’re very considerate of my property , stacked the kitchen with care and asked me where I wanted the delivery placed . They took their shoes off every time they entered my house , winch was very appreciated .

Reply from Wren Kitchens
Following my review on Trustpilot re worktop problems ( outside of the 2 year warranty), Wren contacted me directly, we spoke about the issue and they offered financial assistance to have the issue addressed, even though they had no obligation to do so. Great customer service.

Reply from Wren Kitchens
Garry is a professional, He did great job. Thank you very much

Reply from Wren Kitchens
Kay listened to my issue. He looked to see what he could find out as to what had happened, and proceeded to sort out a replacement asap.
This will be delivered on 21/08/26.
Kay took this action, rather than wait for the info from InPost, for only then to send out a further item.
So I would like to thank Kay for seeing the bigger picture, and ordering a further replacement sooner, rather than wait to see the issue from InPost, only for this to be then need a replacement later.

Reply from Wren Kitchens
The customer service that we have received from Wren was top classes, the lady who a want to give a big thank you to. Her name is Angelique. Definitely 10 star🌟 for her .

Reply from Wren Kitchens
Given the predicament that we found ourselves in, Richard did everything to remedy the situation. Sadly the service, communication and process has been inconsistent and frustrating in equal measures.
We are delighted that the customer service after care is there, it seemingly out weighs the lack of instore service.

Reply from Wren Kitchens
D Turco from wren visited our home to measure up for new wardrobes and a new kitchen, he was very friendly and extremely thorough, spending extra time to ensure his mess were accurate as our kitchen is an awkward shape.
Great service thank you

Reply from Wren Kitchens
Wren as been so helpful every step of the way from choosing my kitchen to any inquiry I have had along the way of fitting it
Love the result I have my dream kitchen

Reply from Wren Kitchens
C Tulip came to measure up the kitchen and take photos. He was really lovely and helpful in answering any questions I had! Very good service :)

Reply from Wren Kitchens
Steve was friendly and efficient. Quietly got on with the measure up working around different trades.

Reply from Wren Kitchens

Reply from Wren Kitchens
Roy Barkley was a professional at is job. Measured up our kitchen gathered all the information he needed and a bit of chat in between. A pleasure to have in our home. Matt & Ursula

Reply from Wren Kitchens
Superb service from C Prewer! A really polite and friendly guy who explained everything simply for us and gave some great advice.

Reply from Wren Kitchens
David Clarke was very professional.

Reply from Wren Kitchens
We are partially through the fitting of our kitchen at this point. We are pleased with the fitters and the quality of the units. Wren has also dealt with a couple of queries we had very professionally and swiftly.

Reply from Wren Kitchens
J Taylor was very efficient & professional. Excellent customer service provided

Reply from Wren Kitchens
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