Woolovers deserves zéro stars. They promptly wrote à damage control message for the public to see on Trustpilot right after I revealed how they stole my money after I ordered items never received The... See more
Woolovers
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See what reviewers are saying
I paid for 2 jumpers on 30th August,2013, to date these have not arrived,as at 2nd October,2013. Am off on holidays tomorrow,minus the jumpers and $72 plus. Have been told their is an Airfreight handl... See more
I ordered 4 items which arrived very promptly with free postage. Sadly though I had to return two, as right out of the bag, they were starting to pill and had holes ready to occur where the wool was s... See more
Terrible quality, had a pair of socks for Christmas that were holed within two weeks, not at any pressure points but at random places. On complaining my partner was asked to provide pictures of the... See more
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Woolovers - we love you!
Hooray for Woolovers - their website is brilliant, their service and delivery time amazing and their product outstanding! We can't buy this quality easily in New Zealand so they are fantastic and their prices are so reasonable! Long live Woolovers!
Excellent Service
I have placed two orders with this company, and have found them to be excellent. Goods arrived in very quick time and sizing was great. Colours and quality were as described. The items were very well packed and upon opening, I was completely satisfied with their goods. Would have no hesitation in recommending them to friends.
Good quality and value for money.
Ordered three items that arrived in good time to NZ. All good quality and well priced but unfortunately one item was far too big but cost of postage made it uneconomical to return it. Need to be very careful with sizing when ordering. Would recommend with that proviso. It would be an excellent service if the company provided return postage stickers!
Excellent value for money.
Ordered three items which arrived within a week. All items were exactly as described as to colour, weight and size. Would buy again and recommend.
Excellent service, good price
I ordered 3 items. They were exactly as promised re colour and size. Pricing excellent quality good amazing prompt service. Will definitely purchase again and have recommended to friends.
Excellent service but variable quality
I ordered 4 items which arrived very promptly with free postage. Sadly though I had to return two, as right out of the bag, they were starting to pill and had holes ready to occur where the wool was spun unevenly. The other two garments were fine, although unworn yet, I don't know about their durability. The service from Woolovers is excellent, with no problems returning things.
EXCELLENT PURCHASE
Once again have purchased items through Woolovers - quick postage to New Zealand a sizing perfect. Recommend Woolovers for purchases +++++++
Very good value
I normally wear a size 10-12, small was perfect for me although when purchasing I was unsure wether to get small or medium.
arrived promptly, well packaged, very pleased with my purchase.
Beautiful High quality knitware
My first ever order from wool lovers arrived promptly
Well packaged, fabulous value for money, I received a beautiful, quality, tunic top, fantastic!
I'll certainly be buying from this site again & will recommend them.
Quality, accurate and speedy friendly service
I've ordered six items in less than a year. Every one came exactly as I thought they would look like, and the woolen items were better quality than I expected. I love the lightness and softness of the woolens, yet they are warm too.
The customer service has been excellent and the delivery speedy.
Wonderful service
It is quite amazing how quickly the order is processed and I thank Woolovers for their consistent service. The garment is just what I wanted for winter wear. Here in NewZealand we are enjoying a great summer so I haven't worn the gilet yet, but am looking forward to doing so. Thanks once again. Eileen Hughes, Invercargill, NZ
great product
I purchased a longline cotton/silk cardigan. Its great,the size is very accurate and it was prompt delivery. Would highly recommend this product and company
Product and service both great!
Ordered from New Zealand, not realising that any returns would have to got to UK. Having address of website as ,,,,,.co.nz is misleading and may be worth making this more obvious for purchasers. Having said that I received a very helpful reply to my email expressing concern about this with good advice on how to return if necessary.
This was my only concern, and I was delighted with the woollens when they arrived. Colour and size were accurate as on website, and I am delighted with the garments, the speed with which they arrived and the updates of the processing of the order. Also, as cheap as anything available in New Zealand. I will order again!
Great company to deal with.
I have purchased several garments now and have always been pleased with the quality, communication and service I have received.
No Faults
Have purchased several items from Wool Overs. The products are exactly as described and the size chart is accurate. Definitely GREAT quality and value. I really feel the cold and find Wool Overs garments are so comfy and warm. Cotton and silk garments I wear, 9 times out of 10 are complemented on. Which naturally just makes your day. I live at the bottom of the world and shipping is usually 7-10 days. I have no complaints about the company or products, tho the cashmere merino does pill, it's nothing that a gentle razor can't fix. Keep up the great work Wool Overs I'd be lost without you and your great team.
Fantastic as usual
Woolovers is my 'go to' place for woollens. I have enjoyed several orders and am always pleased with the website, the service, the promptness of delivery and the communication throughout. A great site, and thank you so much for helping me stay warm!
Excellent service and amazing prices
How Woolovers can offer pure wool products at the prices they do is beyond me. Their postage charges are most reasonable and often free. Good quality products too and a great range of styles and colours. My favourite item is the Aaron sweater - I have 3 and husband has 6! I am also in New Zealand and could not afford to buy these here. Perfect for our winters. Not fussed on the coarse wool products.
Great service
Ordering online very easy, delivery of products timely.The prices of products very reasonable
Lovely garments for all ages and value for money!
I have made a couple of purchases from Woolovers this year and I absolutely love the quality and value of their products. Its a breeze to order online and have delivery really quickly to New Zealand. I love the softness of the cashmere and merino products and the easy wearability of the silk and cotton for summer. Just had my latest purchase of a Lambswool cardigan and not scratchy like I thought it may be. I love wool-overs and have recommended them to all my friends.
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