Wolf & Badger Reviews 

60,208
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 8,590 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful, well-made, and exceeding expectations. Many people appreciate the fast and efficient delivery service, with items arriving quickly and often beautifully packaged. The ordering process is frequently highlighted as easy and straightforward, contributing to an overall positive shopping experience. However, some customers also noted issues with product quality, such as items shrinking after washing or gold plating wearing off quickly. There were also occasional problems with delivery, including packages being left at incorrect locations or items not arriving at all. A few people experienced receiving incorrect sizes or items that did not match their order, leading to disappointment.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the beautiful design, high... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent design and... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of placing an order and the... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency, speed, and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a dress last minute from Wolf and Badger for my holidays. When the estimated delivery slots came up the last day was two days after our departure. I contacted customer service online and w... See more

Rated 5 out of 5 stars

All I can say is that Georgia and Laura have been absolutely amazing . Had an issue with trousers and shirt , shrunk after 1 wash . They kept me up to date with the processes and even when I was going... See more

Rated 5 out of 5 stars

I saw a Wolf & Badger bag on Pinterest and immediately fell in love with it. I pined over the bag for a few months, talking myself out of it. I finally gifted it to myself after a work bonus. To my... See more

Rated 5 out of 5 stars

Wow in my working days I was in sales and marketing and know how important customer services must be. I was stunned --FIRST CLASS , service from Bernadeth, she quickly established the problem, was r... See more



Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Home Goods Store
  4. Jewelry Store

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

60K reviews

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1-star

Asks customers to review

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4.5

All reviews

(60,208)

8,303 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor Experience

Firstly, The item that was pictured and I purchased was not the item I received. Similar, but definately not what I bought or paid for Secondly, the company you use to deliver purchases, delivered my package to the wrong address. I get an email saying ' delivered' and Im asking where? I had to drive through several nearby streets in search of my house #, looking for my package Thankfully, I found it outside someone elses door. And now i had to return it. Print labels, Go to the mail carrier to drop it off for the return. So, overall this was a terrible experience. Now I have to sit and wait and hope I get all my money back. Thumbs Down~

9 July 2026
Rated 3 out of 5 stars

Poor Delivery Service

Your delivery provider UPS claimed to have tried to deliver to my address, which they didn't and left the package half a mile away at a pick up point. As a disabled person this was most unsatifactory.
The product itself is fine.

8 July 2026
Rated 5 out of 5 stars

All I can say is that Georgia and Laura…

All I can say is that Georgia and Laura have been absolutely amazing . Had an issue with trousers and shirt , shrunk after 1 wash . They kept me up to date with the processes and even when I was going on holiday and I couldn’t follow process they fully understood and sent me an email on the day of my return . ALL customer support should act like Wolf and Badger , unbelievably professional, credit to the company . I highly recommend Wolf and Badger to everyone and will continue to buy their fabulous clothing and accessories. Thank you so much for making an issue seamlessly, gave me confidence throughout . Just perfect . Thanks Gill

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely LOVE!!!…

I saw a Wolf & Badger bag on Pinterest and immediately fell in love with it. I pined over the bag for a few months, talking myself out of it. I finally gifted it to myself after a work bonus. To my delight, the bag I was eyeing had gone on sale while I was debating, shipping was incredibly fast, packing was beautiful, and the bag exceeded my expectations. I took her out for her first office meeting yesterday and in an office of 12, I received 3 compliments! 1 from a man, not to be sexist, but I feel that’s saying a lot. Would definitely buy again and wouldn’t delay the purchase. Life is short, buy the bag!

8 July 2026
Rated 3 out of 5 stars

Beautiful dress but you charged nearly…

Beautiful dress but you charged nearly $200 more than designers own website…puts me off ordering through you again.

16 June 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello Suzette,

Thank you for taking the time to leave us your feedback.

We sincerely apologise that we were not able to price-match your order on this occasion.
There are a couple of reasons why our price may vary from the price on the designer's own site. We build the cost of duties, taxes and a number of other administrative fees which we need to pay when the item crosses customs zones, into the price of your order so there are not any extra fees that will need to be paid later on.
This is often not done on other sites, meaning that the item’s price either increases at checkout or additional fees are required before the item can be delivered to you, making the item more expensive in the long run.
On this occasion, we were not able to price-match the item due to it being an international shipment. We apologise for any disappointment caused by this.
If there is anything further we can do to assist you please do not hesitate to get in touch.
Best wishes,
Laura

Rated 5 out of 5 stars

I ordered a dress last minute from Wolf…

I ordered a dress last minute from Wolf and Badger for my holidays. When the estimated delivery slots came up the last day was two days after our departure.
I contacted customer service online and was able to communicate with Joanne who listened and straightaway got to sorting the issue out. My lovely dress arrived yesterday all thanks to Joanne.

8 July 2026
Unprompted review

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