We had a 2 hour orientation type tour in Tokyo the first day of our trip. Our tour guide, Gulay, was wonderful! She gave practical tips, was very friendly and knowledgeable. She pointed out good smal... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Withlocals connects curious travelers with local hosts for private, personalized travel experiences around the world. Instead of generic tours, we focus on real connections. Think local food, hidden neighborhoods, cultural stories, and the kind of moments you only get when someone shows you their own city. Our platform brings together thousands of carefully selected local hosts, from chefs and historians to artists and everyday locals who know their city inside out. Each experience is hosted by a real person who designs it themselves, based on their passions and expertise. That means no scripts, no crowds, and no one-size-fits-all itineraries. We believe travel is at its best when it benefits everyone involved. Travelers get deeper, more meaningful experiences. Locals earn a fair income by sharing what they love. Cities benefit from tourism that is more balanced, personal, and respectful of local life. From private food tours and cultural walks to family-friendly activities and tailored day trips, Withlocals helps travelers explore destinations in a more authentic and responsible way. Our customer support team is always on hand, and we continuously improve the platform based on feedback from both travelers and hosts. Withlocals exists to make travel more human. Less sightseeing, more seeing people.
Contact info
Ten Hagestraat 4, 5611EG, Eindhoven, Netherlands
- +31202440076
- info@withlocals.com
- www.withlocals.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wow, what an amazing evening!
We were so glad we chose this tour it was truly amazing. Uthaiwan (Ann) made our evening very special. We learnt a lot about local food, history and the culture of Thailand. She planned our food stops to cater for one of us with an allergy and made sure we were happy with everything at each stop. We tried things we wouldn't have tried on our own and the food was delicious and varied. There is plenty of food so make sure you're hungry. This tour is for anyone who loves food and if you're new to visiting Thailand it really helps you get accustomed to a new culture. Ann was lovely to chat with and she's also given us tips for things to do and places to eat. The only sad part is that we're not here longer to enjoy more of Chaing Mai. Thank you 🙏
Great overview of Bangkok in one day
We had a great day tour with Tony. Tony’s English was great so we were able to learn a lot about Bangkok, its people and history. We only had a day to visit the city and Tony was able to give us a good overview and hit some of the high spots (Wat Traimit, Wat Sam Pluem, Temple of the Reclining Buddha, the Flower Market, the markets and temples of China town), while also introducing us to some non-mainstream places that locals enjoy. We did a ton of walking which was great. If I had one negative it’s that we moved a little faster and longer than we probably would have liked towards the end so that we could fit everything in before the sun went down; thus, we were exhausted and had to rush our time at the final temple of the reclining Buddha - we should have taken a taxi when a tuk tuk wasn’t available but Tony kept walking instead. Other than that it was a great day.
Lisa was the consummate host
Lisa was the consummate host who made us feel so welcome and was more than happy to alter her tour to suit my food allergies. Lisa knows so much about Penang & the people’s relationship with food. Food is part of their language and Lisa emphasised the importance of food to the good people of Penang. We tried a varied range of tastes & textures, savoury & sweet dishes. The locals all know Lisa & respect her. You can see that she has a good relationship with all of the vendors. We highly recommend Lisa for this Street Food Experience. We thoroughly enjoyed every minute.
Giada was wonderful ⭐️
Giada was wonderful. She knew all the fun local spots, she blended history with cuisine and a truly unique view into Venice past and present through food. She accommodated our dietary restrictions and also the mobility difficulties in our group. She is an absolute gem!💎
This lady knows her stuff !
We met up with Loan at D Xuan market and spent the next 3 hours exploring places only locals would know. Time flew and although there was a fair amount of walking we knew we seeing and hearing something special - Loan doesn’t just regurgitate facts about history but puts her own warm personal touch on them with a depth of feeling that is difficult to describe. We ended our tour at the Maison Centrale prison which was both emotional and shocking whilst humbling and informative. The 3 hours had flown by and apart from some sore feet we had and incredible time with a lovely, warm and informative guide. Thank you Loan - we won’t forget you. John and Anne Marie
A fantastic Withlocals experience in Cape Town
We had a wonderful experience with Withlocals in Cape Town, thanks to our amazing host Trevor. The tour was perfectly planned, starting at the Town Hall, continuing through the Gardens, and including a delicious and very local Malay lunch in Bo-Kaap. We wrapped up the experience at a fantastic wine bar with a chilled Chenin Blanc — the perfect ending.
Trevor was incredibly knowledgeable, shared plenty of fun facts, and made the whole tour relaxed and enjoyable with his great personality. This is exactly what we look for when booking with Withlocals: authentic experiences, local insight, and hosts who truly love their city. Highly recommended!
The Brilliant Jenny in Hanoi
We had a brilliant city tour with Jenny the Guide during our stay in Hanoi. She was a true local and knew all the places of interest and provided us with great ‘nuggets’ of information about the area. Jenny was great company and we are so glad to have met her. I would recommend her to anyone that is visiting Hanoi and fancy going to some of the coolest places.
Fantastic food tour in Cairo
We had a wonderful few hours eating our way around the streets of central Cairo with Youssef. Youssef is a very personable and knowledgeable guide who was able to introduce us to many sensational Egyptian dishes. His passion for food is obvious and we shared chats, stories of family and culture and laughter over delicious food.
Karen was beyond amazing
Karen was beyond amazing. She answered all of our questions, navigated us to places we would have never gotten to on our own, and of course introduced us to so many delicious dishes!! It was a perfect introduction for our week in Cartagena and really empowered us with knowledge and the layout of the city to guide the rest of our time. I'm still thinking about that shrimp cocktail and we did go back a second time to get more of the Arepa de huevos and that ahi salsa after the tour. I highly recommend Karen for your tour!!!
Great experience with a lovely local…
Great experience with a lovely local guide. Just what we needed as an introduction to Santiago
:A new Friend
:
Fabrizio was absolutely fantastic ❤️ before our tour he responded to my messages very promptly, He picked us up on time, and from the moment we met him. it was as if we had been friends forever, he was very informative and a real pleasure to be with, if i had any advice for anyone looking for a tour FABRIZIO is your man, you will not be disappointed 👍 Thank you Fabrizio for showing us the Sacred Valley in Peru
Awesome tour. Off the beaten track Kowloon.
Ronnie was knowledgable, engaging, amusing, had some great stories and tailored the tour to our family. Could not ask for a better guide (along with his offsider Carey). Fascinating tour of Kowloon and its different side of Hong Kong. Highly highly recommend Ronnie. Loved it.
Exploring Delhi with Vishnu was pure…
Exploring Delhi with Vishnu was pure joy! From his wonderfully welcoming smile at the start to his easy-going, flexible nature throughout the day, he made everything feel effortless.Vishnu is a true wealth of knowledge—his insights are deep and fascinating—yet he is also great fun and lighthearted. He was completely dedicated to tailor-making the tour for me, pivoting instantly with 'on-the-go' changes to make sure I saw exactly what I loved.If you want a brilliant, personalized, and happy experience in Delhi, book Vishnu
Great tour of Colombo
We have used 'with locals' previously and therefore it was the natural choice to go to to get the most out of our time in Colombo. We were particularly interested in food and history which is why we chose Deegoda. The tour was by tuk-tuk and Deegoda picked us up from our hotel to make it easier for us which was a great help. He was flexible on what we wanted to do - but warned us he is extremely enthusiastic about his country and city and therefore the tour might over-run! A great afternoon out. Highlight was the time spent in the local food market where it was clear he was known by many of the stall-holders. We got to taste many samples and gained a much greater insight into local live and culture. I could go on - but you probably don't have time to read more! Highly recommended.
Magical Muscat
Hajer was an excellent, friendly & knowledgeable guide. I’m so happy to have spent a wonderful day with her. Great communication prior to the pick up, lovely comfortable car & a relaxed vibe. I got to see all the places I wanted to & enjoyed a few surprises too. I wouldn’t hesitate to recommend withlocals.com or Hajer - worth every penny.
Withlocals guide in Hong Kong
I booked a guide through withlocals for a tour in Hong Kong. Our guide’s name was Circle, and she was great. Circle took my wife and I on a tour of the local markets and along the way she introduced us to some of the local delicacies. Circle was very knowledgeable of Hong Kong and kept us informed and entertained the whole time. We had a wonderful time and I can highly recommend Circle. If we come back to Hong Kong we would definitely do another tour with Circle.
Fabulous insider tour of Amsterdam
My family (husband & sons aged 17 & 19) and I spent a fabulous few hours with Tommi last week touring the hidden gems of Amsterdam. We specified our interests as unique aspects of history, architecture & culture and were not disappointed. Highly recommend as an efficient and enjoyable way to gain an alternate view of the city, beyond the usual tourist sites. We covered a lot of ground walking and via train/ tram, and ventured to parts of the city we would otherwise not thought to have seen. My sons and husband - a relatively tough crowd - were thoroughly engrossed and we all came away having learned something new and interesting. Tommi is extremely enthusiastic and passionate about his city, which made our tour extremely worthwhile. Highly recommend!
Mekongdelta tour with LocalGuides…
I had a tour from Saigon to Mekongdelta with Thien. An extraordinary experience because of the local experience, great food, lovely people and most of all because of the amazing Thien as a tourguide. Please, do yourself a favour, pay a little more and book this tour instead of the cheaper touristy tour to Mekongdelta. Thien helps to avoid crowds and wasn’t shy to share her knowledge.
Great tour of Lima
We had the pleasure of going on a five hour tour of Lima with Carlos and it was excellent. His knowledge of the buildings we visited and the history of Lima and Peru more broadly made it so enjoyable. We also particularly enjoyed the many anecdotes that he shared us at each of the locations. We would highly recommend Carlos.
The company is a nightmare to deal…
The company is a nightmare to deal with.
Once they have your contact information they will repeatedly harass you for feedback on their services. They have asked my five times for a review of a tour I did not attend. I have asked them to stop but they continue to email me and text me.
I have received numerous other emails in addition to their harassment for me to leave a review.

Reply from Withlocals
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







