Washos Reviews 

78
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the technicians for their professionalism, politeness, and efficiency. Many people appreciate the staff's attention to detail and punctuality, often noting that their cars look brand new or spotless after the service. The convenience of the service, including same-day options and thorough detailing, is consistently mentioned as a major positive. However, some customers also noted inconsistencies in the quality of the detailing, reporting issues like dirty windshields, residue on surfaces, or incomplete vacuuming. A few other people also felt that scheduling could be problematic, with instances of technicians arriving too early or appointments being canceled last minute due to unavailability.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the politeness,... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Product

People report ambiguous experiences with the product, with many reviewers expressing satisfaction with the... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing satisfaction, stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Washos is wonderful! The service is impeccable, technicians are always polite, skilled and kind. I can book last minute and for any particular needs. Life saving with pets, kids and an active lifest... See more

Company replied

Rated 5 out of 5 stars

WASHOS’ process—from first contact to post‑service review—is exceptionally user‑friendly: easy, fast, efficient. Cody arrived about 30 minutes later than scheduled but informed us of the delay roug... See more

Company replied

Rated 5 out of 5 stars

Extremely quick reply for same day detailing. Someone arrived within 90 minutes and did an incredible job. Will definitely be using them as my only car detailer in the future.

Company replied

Rated 5 out of 5 stars

The quality of the car wash and the technician were excellent and efficient, making it easy to get my car washed while I was on a conference call…it couldn’t have been more convenient. The same-day se... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

We provide high quality, same-day guaranteed mobile car services. Now covering Los Angeles & Orange County.


Contact info

  • North Maryland Avenue 200, 91206, Glendale, United States

  • www.washos.com

4.4

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(78)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time and courteous.

29 January 2026
Washos logo

Reply from Washos

Dug,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

The gentlemen who washed my car were…

The gentlemen who washed my car were fantastic. They were really polite and helpful and did an amazing job on a very dirty car. So happy with the results!

27 January 2026
Washos logo

Reply from Washos

Rebecca,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Fast and efficient clean

Fast and efficient clean. Car looks great

27 January 2026
Washos logo

Reply from Washos

Christine,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Good pricing and good workers.

The service, communication, and the fact that there is always someone ready to wash my car.

28 January 2026
Washos logo

Reply from Washos

Marco,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

On time

On time! Good wash with 2 guys instead of one

27 January 2026
Washos logo

Reply from Washos

Janet,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Luis did a great job

Luis was on time and finished within the two hour window given by Washos. Luis was very pleasant the did a great job.

26 January 2026
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Reply from Washos

James,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

My car was so clean after

My car was so clean after. Thank you

28 January 2026
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Reply from Washos

Cory,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Good job done

Good job done

28 January 2026
Washos logo

Reply from Washos

Muhammad,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Excellent Service

Excellent Service. He did an outstanding job.

25 January 2026
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Reply from Washos

Jacob,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Excellent Car Wash and Detailing

Very great car wash and internal detailing on 2026.01.24! Absolutely no issues meeting with the cleaner in my complex's parking lot and I was able to just the leave car with them until it was finished. Now my Tesla has that new car smell again!

25 January 2026
Washos logo

Reply from Washos

Zachary,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Friendly and excellent technician

Friendly and excellent technician

26 January 2026
Washos logo

Reply from Washos

S,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Technician

The technician was kind , on time , and extremely detail oriented

24 January 2026
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Reply from Washos

Ashley,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Easy to use

Easy to use, able to schedule when I wanted. They arrived early, so wash was done sooner than anticipated. Car is clean and spiffy. Thanks

25 January 2026
Washos logo

Reply from Washos

Neil,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 1 out of 5 stars

He left with my keys

He left with my keys! I have to be somewhere. The car is still running. Im pissed.

25 January 2026
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Reply from Washos

Jeffrey,

We apologize for the mixup with your keys and we are glad to hear that they were returned. We hope that you will consider using our services again in the future. If there is anything else we can do to improve your experience, you can always reach us at support@washos.com

Rated 5 out of 5 stars

First time customer and couldn't be more impressed

I used Washos for the first time and couldn’t be more impressed. Everything was professional and stress-free. Bruno showed up right on time, fully equipped, and got right to work.

His attention to detail was great. My car honestly looks better than it did the day I bought it. Every surface — inside and out — was spotless. The paint has a deep shine, the wheels look brand new, and the interior is incredibly clean.

Bruno took his time and his pride in his work really showed. He did not rush a thing a treated my old truck like it was his own,

I’ll definitely be using Washos and Bruno again and highly recommend them to anyone who wants their vehicle looking its best.

23 January 2026
Washos logo

Reply from Washos

Jesse,

Thank you so much for the review.  We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 3 out of 5 stars

The app is woefully outdated

The app is woefully outdated. There’s no way to choose technicians I’ve previously rated highly, which is a basic and expected feature. The Home screen is also not useful, it should prominently show my upcoming wash, but instead it provides little to no actionable information.

19 January 2026
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Reply from Washos

Jacoby,

Thank you so much for your feedback about our platform. We appreciate all any any feedback from our customers and are always working to improve our platform. Many of your concerns we are currently working to improve and we hope that you consider giving us another chance in the future.

Rated 5 out of 5 stars

Excellent service

Easy to schedule, great service, very efficient. The service provider, Vielman, really went above and beyond. Five star experience.

20 January 2026
Washos logo

Reply from Washos

Alexis,

Thank you so much for the review. We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Excellent service!

On time. Efficient! Professional job!

19 January 2026
Washos logo

Reply from Washos

CJ,

Thank you so much for the review. We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 5 out of 5 stars

Was very professional and did an…

Was very professional and did an excellent job.

20 January 2026
Washos logo

Reply from Washos

D,

Thank you so much for the review. We really appreciate you for taking the time to let us know about your experience and we look forward to servicing your vehicle again soon!

Rated 3 out of 5 stars

Rush job

Rush job. Will not use Washos again.

19 January 2026
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Reply from Washos

Rob,

We apologize that your service did not meet our standards. We would love to hear more about your experience. You can reach us by emailing support@washos.com.

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