Warlordgames Reviews 693

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent craftsmanship of the products, often highlighting them as market leaders. The service is frequently described as amazing, with staff noted for being exceptionally helpful, patient, and friendly, always going above and beyond to assist. Reviewers appreciate the efficient order processing, quick delivery times, and the careful, well-packaged items, often including thoughtful free gifts. However, some customers experienced issues with product completeness, such as missing bases for figures or receiving unfinished items that required self-assembly, which differed from product images.

What people talk about most

Product

Consumers find products to be of good quality and value, with many praising the excellent products and... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and genuinely helpful... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and passion for their... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Order

Customers consistently note positive experiences with order, praising the swift dispatch and quick turnaround... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The products are brilliant really well made. The one thing that really stands out with WARLORD games you can tell they have a core emphasis on excellent customer service. Weather my order be online, b... See more

Rated 5 out of 5 stars

We were at Tiger Day today, in bovington, and they had a stand inside the museum. There was 2 guys there and they were extremely helpful and patient, especially the guy who had experience in the artil... See more

Rated 5 out of 5 stars

Great miniatures for a realistic price. Shipping is always handled carefully and within the expected times. The check out process is efficient, and when browsing the store, the tabs are easy to... See more

Rated 5 out of 5 stars

The team at Warlord are great with their customer service standards. From the personal touches, the odd freebie in larger orders combined with some excellent product make them a market leader in hist... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

693 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great miniatures for a realistic price

Great miniatures for a realistic price. Shipping is always handled carefully and within the expected times.

The check out process is efficient, and when browsing the store, the tabs are easy to navigate.

Overall, a great shopping experience from a company that has real compassion about what they do.

26 April 2026
Rated 5 out of 5 stars

Genuinely excellent service

Genuinely excellent service. A product I ordered online from their site had copies of the some of the miniatures and missed others. One quick message via their customer service site and they sorted the problem immediately. Very impressed

3 March 2026
Unprompted review
Rated 5 out of 5 stars

One of the BEST

I did an ordered and they are very swift on despatch and always great packaging with no problems one of the BEST company's to deal with. 10/10

24 February 2026
Rated 2 out of 5 stars

They showed a picture of the finished…

They showed a picture of the finished article (ww2 artillery piece with 3 crewmen and accompanied by a Morris 4x4 lorry).
They billed me £43.
What l got was an airfix type package that was completely "unfinished" (you had to make it yourself basically!).
I sent it back to them and they promptly repaid me so they were very fair.

10 December 2025
Unprompted review

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