Had a problem finding my order for a high value product. With no telephone number to contact anyone regarding my issue, I phoned the Stockport shop , I spoke to a lovely lady called Chelsea. She was... See more
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About Warren James Jewellers
Written by the company
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
Contact info
Stockport, United Kingdom
- www.warrenjames.co.uk
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Items exactly as shown on website
Items exactly as shown on website, very quick delivery. Only downside us cost of presentation boxes. How can earring box be same price as bracelet box, it isn't even half the size.
Took to long to arive and I needed it…
Took to long to arive and I needed it for someone’s birthday and I paid for next day
Good quality products
Ordered products arrived quickly and have lasted very well over the last few months.
Great communication throughout the whole buying process.
Service poor.
Personalised name necklace
Took too long to come. Missed two birthdays and quality not good when it arrived x very disappointing
Quick service thankyou but after sale…
Quick service thankyou but after sale service much to be desired.
As this was a gift to my sister I wanted it to be sent to her so I put on the order her address but the website changed it to mine and I couldn't get hold of anyone needless to say the gift was late. It would have been nice if I could get hold of someone before it was dispatched.
Very helpful friendly staff (Grimsby)
Very helpful friendly staff (Grimsby). Nice choices of jewellery.
Ordered bracelet with free necklace…
Ordered bracelet with free necklace which arrived today with Royal Mail but it should have been Saturday .its for my granddaughter so fingers crossed she’s going to like it .good price an good quality.
Smooth transaction from start to…
Smooth transaction from start to finish.
Quick delivery too.
Many thanks
Delivery time is too much
Delivery time is too much . It is not expected. Ordered on 6th July and received on 3rd August. It is too much time. It’s really frustrating. Also no tracking mechanism via online or via store.
Delivery service was shocking
Delivery service was shocking , took a wek to come and told it would be delivered within 2-3 days.
Lovely necklace
Lovely necklace. Slight criticism with delivery. Nearly a week to come. Other than that everything ok.
Delivery not on time for Wife's…
Delivery not on time for Wife's Birthday. Been over a week now and no tracking saying it is anywhere near our location yet. Probably won't order on line again.
I loved my order!
I loved my order!! This is my favourite place to buy jewellery from. My recent purchase was a gift for mine and my boyfriends two year and he’s gonna love them. I love how this company does collections for him and for her. The delivery service was abit confusing when it got sent the wrong way but it got delivered faster than I expected so I’m still happy with that.
Necklace and bracelet is beautiful my…
Necklace and bracelet is beautiful my wife loved them was kept updated on delivery and was delivered on time would highly recommend your company
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