This looks like a scam. They used to be a reputable company and I had placed orders in the past that were delivered, however my recent order was wrong. The contact email on their website doesn't work.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have bought our koi food from Warehouse Aquatics for a few years now. Always quick delivery at competitive prices. The food we buy Medikoi Probiotic is not available in high street pet supply store... See more
We purchased a fish tank with relevant filters, heater and light. The process was straightforward with email confirmation of our order and clearly tracked delivery. Everything went well. We encou... See more
I have used Warehouse Aquatics a few times to buy various items and have always had good customer service and purchased products at competitive prices. My latest purchase was a Juwel Aquarium (only £1... See more
Company replied
Company details
About Warehouse Aquatics
Written by the company
Warehouse Aquatics - Where fish would shop
Selling to the public for over five years and with an extensive knowledge of the Aquatics trade - Warehouse Aquatics is the place to shop, in fact we would say it's 'Where fish would shop' - if they could!
Why you can depend on us.
We have invested in the most up to date payment processing available to make our site secure and safe. Our staff are trained in taking card payments safely and private customer information is never stored. When you place an order with Warehouse Aquatics you are sent notification details at every stage and details of your order are always available on your account.
The majority of our parcels are sent on a tracked and signed for service, at any point we can tell you where in the World your order is and when to expect delivery. Our courier service from Parcel Force even offers text alerts and a predicted delivery window of an hour.
All our products are fully backed by their manufacturer guarantee and if you are not happy with your purchase you can return it to us unused for a full refund or exchange.
Our Staff know what they are talking about.
Our advice at Warehouse Aquatics is sound, with combined experience of over 100 years it is safe to say we will usually be able to help solve an issue or offer advice. If you are interested in buying a product we can offer honest advice, we use these products ourselves and we know what is suitable and can recommend alternatives if needed.
To all of you, from all of us at Warehouse Aquatics - Thank you and Happy Shopping!
Contact info
Unit 2, King Street Trading Estate, CW10 9LF, Middlewich, United Kingdom
- 0330 057 0892
- help@warehouse-aquatics.co.uk
- www.warehouse-aquatics.co.uk
3.1
Average
587 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good website and quick delivery.
16 May 2023
Good price delivered quickly
16 April 2023
Great service and a good price
18 March 2023
Excellent service as always
Excellent service as always. Sadly Parcel Farce managed to break the T8 tube but all was sorted by Nick in customer success team and a replacement sent out rapidly.
16 March 2023
Great customer service
Great customer service. Ordered a fishtank, unfortunately it came broken, through no fault of their own, was well packaged, was down to poor delivery service. Contacted the company and they sent out a replacement within 24 hrs. Pleased to say the second fishtank arrived intact. Will definitely use again and recommend 👍
17 March 2023
Fast collection and great value for…
Fast collection and great value for money. Great Communication and great customer service.
16 March 2023
Fabulous service
Fabulous service. Fish tank came perfectly packaged and very quickly. I am really pleased with the quality of the tank too.
15 March 2023
Great service as always
Great service as always. Heavy (20kg) delivery to N Ireland practically next day. Great when some stores don't want to know N Ireland reefers any more.... Gotta luv Brexit.
15 March 2023
This was my first purchase from this…
This was my first purchase from this site. I was able to buy all the filter sponges I needed from this site. The price was very good and they were delivered very quickly. I shall be using Warehouse Aquatics from now on on for all my aquarium needs.
17 February 2023
Good service quick despatch and…
Good service quick despatch and delivery fair prices
17 February 2023
Arrived when stated and all was fine…
Arrived when stated and all was fine with the contents
16 February 2023
Always quick delivery and have what I…
Always quick delivery and have what I need in stock
10 February 2023
One of the best out there for fish…
One of the best out there for fish tanks especially in this Cost of Living crisis. Very cheap with all the essentials, plus next day delivery. The tanks are light & modern with top quality lighting & pump.
1 February 2023
Unprompted review
Great Company.
First time I have used this company, Excellent service and delivery. No problems at all. Would recommend.
16 December 2022
I spoke to them over the phone before…
I spoke to them over the phone before purchasing my tank.
Nick helped me and answered all my questions.
My delivery was on time and packed very well.
I had no issues with any part of my delivery
17 January 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.