Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
Location
Switch locationUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience
Company replied
I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... See more
Company replied
I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store. They were incredibly helpful and took their time to sort out the mess caused by an online Voda... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Swindon
Written by the company
Contact info
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
4.8
Excellent
366 reviews
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Great customer experience from Nazmin.
5 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Ade,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Nazmin was extremely helpful in…
Nazmin was extremely helpful in providing advice and details of possible solutions.
Can not fault the help and time she gave us.
All issues were solved to our satisfaction.
Well done Nazmin, would highly recommend you to other customers.
5 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Emma,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swindon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was extremely helpful
Tom was extremely helpfull when going through everything and went through all my options.
2 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Benn was brilliant
Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though
10/10 experience
3 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
"Hey Matt,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Asking was very friendly and helpful…
Asking was very friendly and helpful and made updating my phone easy
2 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Leanne,
Thanks for the lovely review and fantastic support for Asking.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom really helped me
Tom really helped me go through my account couldn’t of asked for a more helpful man
1 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Tom was amazing
Tom was amazing really help me to understand my account and gave me amazing service
1 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey David,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swindon
Hi, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent customer service every thing…
Excellent customer service every thing was explained extremely well and clear many thanks to Nazmin - Swindon branch
11 July 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Smooth switch promised, but major delays
I recently switched from Sky to Vodafone broadband and was told the changeover would happen the same day. Unfortunately, it didn’t. My internet stopped working completely, and as someone who works from home as a software engineer, this caused a lot of stress.Sky couldn’t reconnect me because Openreach had already moved my line, and Vodafone couldn’t activate my service until an engineer visit the earliest date was a week later. I made several calls but nothing could be done.However, the manager at the Vodafone Swindon town centre store was incredibly helpful. She provided a temporary 5G modem so I could continue working until my broadband is fixed. I really appreciate her support.
My advice to others: don’t rely on same‑day switching promises if your job depends on a stable internet connection. Be prepared for possible delays.
2 July 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Radeeb,
We understand how important it is to stay connected. Please be assured that we are always here to help, and we appreciate your feedback. We will always do our best to support you in the best possible way.
If you experience any issues with your broadband, you can contact the Broadband Teams directly by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm. You can also get in touch with us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Nazmin was very helpful and i am very…
Nazmin was very helpful and i am very happy with my deal thankyou
2 July 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Araceli,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am very happy with Aswin service.
2 July 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Tope,
Thanks for the lovely review and fantastic support for Aswin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swindon
Hey Lenz,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin was top marks
2 July 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey John,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
absolutely amazing member of staff
absolutely amazing member of staff, Nazmin, she done everything she possible could to get my phone reconnected from transferring from one network to vodafone, took about 1.5 hours but honestly she done everything she could to help, absolutely amazing and deserves credit
1 July 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Brandon,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would highly recommend Nazmin at the…
I would highly recommend Nazmin at the Vodafone Swindon store.
She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exactly what I needed. She carefully helped me choose the right broadband package, mobile contract and phone, making sure everything suited my needs.
Nazmin also dealt with my complaint efficiently and kept me informed throughout the process. She went above and beyond to make sure I received the best possible deals and that everything was affordable for me.
Nothing felt rushed, and I really appreciated the time and care she put into helping me. She is a real asset to the Vodafone Swindon team. Thank you, Nazmin, for such outstanding service!
1 July 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Gosia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience with Nazmin
Great experience with Nazmin! Made my upgrade really easy, explained all the options and listened to what I wanted out of my plan!
1 July 2026
Unprompted review
Reply from Vodafone UK - Swindon
"Hey Kirsty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
We came in today for a phone upgrade Sim was very helpful talking through a good deal and was very professional and polite
We came in today
1 July 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey James,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Sim sorted out a good…
Was served by Sim sorted out a good deal for my phone, she was kind, welcoming and very professional. Totally recommend being served by her. She made us laugh and overall the experience was very warm and pleasant.
1 July 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Antonia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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