Ray was outstanding in explaining everything to me. I am not technical at all but he couldnt do enough to assist. Vodafone is extremely lucky to have this man on their team!
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
Company replied
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... See more
Company replied
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Solihull Crescent Arcade
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Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
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Fantastic service from Zee!

Reply from Vodafone UK - Solihull Crescent Arcade
I upgraded my phone with Zee and it was…
I upgraded my phone with Zee and it was a super stress free process!

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi was fantastic and gave excellent…
Waasi was fantastic and gave excellent service. Put me in the right direction as I don’t mix well with technology and he has saved me a fortune.

Reply from Vodafone UK - Solihull Crescent Arcade
Great service from William

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi was very efficient and sorted out…
Waasi was very efficient and sorted out the problem within 20 minutes

Reply from Vodafone UK - Solihull Crescent Arcade
Mo is very approachable
Mo is very approachable, knowledgeable and is a credit Vodafone family.

Reply from Vodafone UK - Solihull Crescent Arcade
Mo has been extremely useful in helping…
Mo has been extremely useful in helping me choose the correct phone and plan for me. His customer service is second to none, and would gladly recommend him.

Reply from Vodafone UK - Solihull Crescent Arcade
Had a great experience with Zee

Reply from Vodafone UK - Solihull Crescent Arcade
Great service very helpful with serving…
Great service very helpful with serving us in store. Sorted out all my issues and very patience

Reply from Vodafone UK - Solihull Crescent Arcade
Amazing service by William who also set…
Amazing service by William who also set up my new mobile

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi was extremely helpful and managed…
Waasi was extremely helpful and managed to get me a really good deal on my air time. Thank you!

Reply from Vodafone UK - Solihull Crescent Arcade
Brilliant experience with Waasi today
Brilliant experience with Waasi today, took the time to understand our needs and delivered above and beyond for me and my wife. Highly recommend

Reply from Vodafone UK - Solihull Crescent Arcade
Came into store was welcomed with…
Came into store was welcomed with smiles and Waasi was fantastic with sorting out my problems

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi was brilliant today
Waasi was brilliant today! Really knowledgeable!
Thank you

Reply from Vodafone UK - Solihull Crescent Arcade
Very helpful will recommend to anyone…
Very helpful will recommend to anyone jay William and waasi where knowledgable and offered Great customer service. Will defo be returning.

Reply from Vodafone UK - Solihull Crescent Arcade
I was served by the young lady Zee who…
I was served by the young lady Zee who was very polite and knowledgable, brilliant customer service!

Reply from Vodafone UK - Solihull Crescent Arcade

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi excellent service provided
Waasi excellent service provided. Very friendly and helpful.

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi was fantastic
Waasi was fantastic. Product knowledge brilliant a joy to deal with

Reply from Vodafone UK - Solihull Crescent Arcade
Very helpful guy changing 3 accounts…
Very helpful guy changing 3 accounts for me saving me money 👍

Reply from Vodafone UK - Solihull Crescent Arcade
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