We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... See more
Company replied
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... See more
Company replied
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
738 reviews
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Reply from Vodafone UK - Solihull Crescent Arcade
Hey Nafeesa,
Thanks for the lovely review and fantastic. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service by Raihan
Amazing customer service by Raihan, Ray, very fast dealing and easily sorted out quite a few things I had to resolve.
19 August 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jake was fantastic
Jake was fantastic
I was nervous and he explained why this deal was better for me as I travel abroad frequently
Great service
Thanks
19 August 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jan,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zew was very helpful and friendly.
1 August 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Amit,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service! Raihan was so helpful; would definitely recommend😁
1 August 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Katie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in store and upgraded to a new…
Went in store and upgraded to a new iPhone, the lad at the shop help me transfer all my info & set it up working as if everything in the same place too. Gave me a great deal and with the latest iPhone 17 too. Thanks You William
30 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey James,
Thanks for the lovely review and fantastic support for zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Touchwood Solihull
Aswaas was so helpful and has such a lovely manner. He also demonstrated great knowledge of Vodafone's products.
25 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Alan,
Thanks for the lovely review and fantastic support for Aswaas. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Awaas today
Great experience with Awaas today. Very helpful and charming young man. 10/10
25 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Could ask for a better service
Could ask for a better service, thanks Zee
25 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Marie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from Zee!
25 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I upgraded my phone with Zee and it was…
I upgraded my phone with Zee and it was a super stress free process!
25 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Susan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was fantastic and gave excellent…
Waasi was fantastic and gave excellent service. Put me in the right direction as I don’t mix well with technology and he has saved me a fortune.
24 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from William
23 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Lynette,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was very efficient and sorted out…
Waasi was very efficient and sorted out the problem within 20 minutes
22 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Rachel,
Thanks for the lovely review and fantastic support for Wassi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo is very approachable
Mo is very approachable, knowledgeable and is a credit Vodafone family.
22 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Jackie, thank you so much for your wonderful review and the amazing support you’ve shown for Mo, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Mo has been extremely useful in helping…
Mo has been extremely useful in helping me choose the correct phone and plan for me. His customer service is second to none, and would gladly recommend him.
22 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Erin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great experience with Zee
21 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service very helpful with serving…
Great service very helpful with serving us in store. Sorted out all my issues and very patience
16 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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