Danish & rumail were super helpful worked hard to get us the best deal and had amazing customer service. So much so my partner was convinced to switch to Vodafone aswell !
Company replied
Unit L30 , Trafford Centre, M17 8BL Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Danish & rumail were super helpful worked hard to get us the best deal and had amazing customer service. So much so my partner was convinced to switch to Vodafone aswell !
Company replied
Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more
Company replied
Rumail kindly helped me with a problem I was having with my phone. Everything was explained to me in a professional and confident manner. I have now updated my phone. Excellent customer service.
Company replied
Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
Company replied
Written by the company
Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jacob was great help today taking the time to explain and assist.

Reply from Vodafone UK - Manchester Trafford
Jacob has been very informative and helped us switch from EE to Vodafone.
Great explanation of the process.

Reply from Vodafone UK - Manchester Trafford
Sarah was amazing at her job and got my friend his dream phone. Great service over all.

Reply from Vodafone UK - Manchester Trafford
Kian is a wonderfully helpful young man, who was very patient and kind and understanding. Thank you very much Kian.

Reply from Vodafone UK - Manchester Trafford
Kian the sales person in the Vodafone shop in The Trafford Centre, Manchester was very efficient, friendly, with excellent customer service skills. I did everything I asked of him. He went the extra mile. Nothing was too much trouble for him.

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford
I went into the Vodafone store at the Trafford centre with no idea as to which phone to purchase. I sat with Ayesha and her customer service was brilliant. She showed me all phones available and went out of her way to look for the most affordable and suitable price plan for me. Very friendly and professional too.

Reply from Vodafone UK - Manchester Trafford
Sarah was brilliant
She helped to sort out my App.

Reply from Vodafone UK - Manchester Trafford
Sarah she is very good service and nice in Traffrod center branch.

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford
Brilliant service by Rijat at Trafford Centre, really helpful, thanks very much 👍

Reply from Vodafone UK - Manchester Trafford
My husband and I were served by Bilal in the store last Sunday. Both of us are over 60 yrs of age and not up to date with phone use and phone knowledge. Bilal welcomed us in store and was SO helpful, patient and professional. He talked us through everything and explained in simple terms, for us both to upgrade our iphones and contract. Bilal ordered new phones for us both. He also demonstrated and explained to me, how simple it was to do the data transfer ourselves, which I have done this afternoon, at home, after collecting the new phones.
A big thank you to Bilal for a fabulous service!!

Reply from Vodafone UK - Manchester Trafford
Kian at Vodafone Trafford. Offered tailored advice and different options. Very knowledgable, helpful, polite, patient and approachable.

Reply from Vodafone UK - Manchester Trafford
Ritaj was brilliant, friendly and polite. Explained everything fully and answered all my questions easily

Reply from Vodafone UK - Manchester Trafford
Kian & Zaynah were very helpful in solving my query

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford
Very friendly and helpful Kian was very helpful and helped us get a phone

Reply from Vodafone UK - Manchester Trafford
We went to the Vodafone shop to enquire about Broadband. We were greeted by Kian. He was extremely polite and helpful. He had a great attitude. He was not pushy like some people. He gave us all the information and gave us time to consider the best option. Because of him we took up broadband with Vodafone.

Reply from Vodafone UK - Manchester Trafford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.