Hi I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly). He solved me the issue I had with my plan around 3 years and I never get the ri... See more
Company replied
Location
Switch locationUnit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
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See what reviewers are saying
Adil was super helpful. He got me best package for my sim only. I got Vodafone TV included plus entertainment. Really recommend Vodafone Stratford service
Company replied
Callum at Westfield Stratford City branch was so great with helping with my network issue. Lovely chap, welcoming and helpful. While he was fixing the issue, we got info on vodafone broadband and also... See more
Company replied
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Stratford
Written by the company
Contact info
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, United Kingdom
4.8
Excellent
530 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Vodafone UK - London Stratford
Hey Sinan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hazal were Sales assistant & very…
Hazal were Sales assistant & very helpful & kind to me. Her service was 10 on 10 for everything. I'm really satisfied for her. I wish her for bright future. Thank you so much Hazal. You are lovely.
29 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey there,
Thanks for the lovely review and fantastic support for Hazal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arib was a perfect salesman
Arib was a perfect salesman. Thank you for making the upgrade so easy.
26 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Lian,
Thanks for the lovely review and fantastic support for Arib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mya was excellent
Mya was excellent, her patience and service was second to none, answered all my queries efficiently and smoothly, also gave me a very good deal.
22 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Dineshreddy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Thank you Shivam
The representative helping us, Shivam, was great. He helped us to review all the options we have so that we could select the best one. Many thanks to him.
22 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Anil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was well looked after!
Went to Stratford branch as was looking for a better SIM deals and broadband. Was greeted by Arib who was great from beginning to the end.
He went straight to business, helped me to get the best deal, been very genuine, answered all my concerns, very detailed... Just exactly what I needed! He handled it all with attention to detail! Big up Arib!
19 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Kat,
Thanks for the lovely review and fantastic support for Arib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mahnoor was amazing she gave us 10/10…
Mahnoor was amazing she gave us 10/10 service and was so polite and friendly she went above and beyond. This store was my favourite experience here at Vodafone
17 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Ayesha,
Thanks for the lovely review and fantastic support for Mahnoor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ameer Extremely Helpful
Ameer gave me a good run down of the different contracts, we settled on one very easily. The process of purchasing the sim only contract was very smooth.
16 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Feroz,
Thanks for the lovely review and fantastic support for Ameer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was served by Mustafa at Vodafone…
I was served by Mustafa at Vodafone Westfield Stratford. What a wonderful customer service, really impressed with his professionalism.
Very happy
Thank you
11 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Mohammed,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly and super helpful
Friendly and super helpful, would highly recommend. Very satisfied (mahnoor)
11 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Madihah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
What a star he was..Arbaz
What a star he was..Arbaz
Truly had a great experience🎖️
10 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Saiteja,
Thanks for the lovely review and fantastic support for Arbaz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am very happy for the service
I am very happy for the service. Baz and Yusef were great, really helpful and so professional. Thank you to be so patient and fast, especially à sunday ( weekend) when it was so busy.
7 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Sana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience and service by Arbaz
Great experience and service by Arbaz. Very professional and super helpful with my upgrade. Thank you
5 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Sarlim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arbazkhan
It was a wonderful experience visited the store specifically arbazkhan excellent explanation and behavior . .
5 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi Akshay,
Thank you so much for your wonderful review and the amazing support you’ve shown for Arbazkhan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
My experience in Stratford shop was…
My experience in Stratford shop was amazing. Hazal provided all the informations necessary. She was very polite and helpfull. Thank you all for your help.
3 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Bianca,
Thanks for the lovely review and fantastic support for Hazal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Your staff were amazing
Your staff were amazing. I came in asked for to switch my Broadband. There was a queue, but, service was nicely ordered. Shah served me. He talked, laughed & made everything sound clear.
Thank you Vodafone. You have saved me a great deal of money!…… I’ll be buying some new shoes soon 😁
1 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding Service (Meleike)
Meleike was outstanding from start to finish. She took her time explaining everything clearly before we went ahead with the upgrade and the additional SIMs. She made sure we understood all the options available and answered every question with patience and professionalism. Her customer service was excellent — she was warm, friendly, and genuinely attentive to our needs. We felt well looked after throughout the entire process. Meleike is a credit to the team, and we truly appreciate the exceptional service she provided.
1 December 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Shahlom,
Thanks for the lovely review and fantastic support for Meleike. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good customer service from…
Very good customer service from Mustafa. I am very grateful for the service offered by him.
29 November 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The girl,Melike Customer Service…
The girl,Melike Customer Service Assistant helped me yesterday to upgrade my sim only plan and helped me to take additional contract as well. She provided me Five Star customer service. She is born to provide excellent customer service.I’m proud of her.She is proactive, approachable, professional and friendly that impressed me so much.Vodafone recruited right person on the right place to do right thing.
27 November 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey there,
Thanks for the lovely review and fantastic support for Melike.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional Customer Service
Really freindly and understood my request. Exeptional customer service
28 November 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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