Great and good help
Company replied
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
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Great and good help
Company replied
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more
Company replied
Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the ex... See more
Company replied
Written by the company
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom
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Nathan
Excellent advice
Pleasure to talk to
Very helpful
David me money

Reply from Vodafone UK - Irvine
Andrew was so attentive and made everything so easy for change over. Would recommend 100%

Reply from Vodafone UK - Irvine
Nathan was really helpful when I collected my order

Reply from Vodafone UK - Irvine
Nathan made the process easy and it ddnt take much time

Reply from Vodafone UK - Irvine
Nathan explained options available and gave me the best advice

Reply from Vodafone UK - Irvine
He was very helpful sorting out contracts for my family and self, very knowledgeable

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Taylor excellent today thanks for the help

Reply from Vodafone UK - Irvine
Melissa helped me set up my new iPhone & sorted me with a new deal to save me money, great job!

Reply from Vodafone UK - Irvine
Craig (Irvine store) was extremely helpful, pleasant and informative.

Reply from Vodafone UK - Irvine
Alex and scott and keighley have been great in the irvine branch more than helpful and got me a great deal renewing my contract .

Reply from Vodafone UK - Irvine
Kayleigh was very helpful, guided me through everything step by step and saved me money

Reply from Vodafone UK - Irvine
Brilliant service from Taylor today, got me a new phone sorted and I couldn’t be happier

Reply from Vodafone UK - Irvine
Taylor was brilliant today showed me how to work my phone. Will be back

Reply from Vodafone UK - Irvine
Came to Irvine today and met Kayleigh what a girl brilliant laugh made the whole process of getting a new phone so easy.

Reply from Vodafone UK - Irvine
Kayleigh from the Irvine store. What a wonderful young lady. So helpful I can't thank her enough for everything she has done for me. Please do not let her leave she is so wonderful.

Reply from Vodafone UK - Irvine
Came to store to see about swapping broadband from we. Spoke to Andrew who had issues with the system, but he stayed upbeat throughout . Explained everything easily.

Reply from Vodafone UK - Irvine
Nathan was really helpful and great at explaining different packages
Brilliant

Reply from Vodafone UK - Irvine
Helpful friendly and knowledgeable staff great to deal with

Reply from Vodafone UK - Irvine
Taylor was brilliant today, got a new phone sorted quickly for me

Reply from Vodafone UK - Irvine
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