Great and good help
Company replied
Location
Switch location2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more
Company replied
Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the ex... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Irvine
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom
5.0
Excellent
303 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks Nathan for helping me out with…
Thanks Nathan for helping me out with my new phone.
3 November 2025
Unprompted review
Reply from Vodafone UK - Irvine
Hi. We're happy to hear that you had a positive experience getting your new phone. Thank you for sharing your feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was a great help today in…
Scott was a great help today in Vodafone Irvine, walking me through there broadband options.
31 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Scott help set up my broadband.
31 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Irvine
Hi. We are happy to hear that you had a great experience. Thank you for your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Irvine
Hi. We're glad you enjoyed your experience. Thank you for sharing your positive feedback with our team today! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taylor set up my new phone today and…
Taylor set up my new phone today and showed me how to work it excellent service
28 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
Hi. We're happy to hear that you received excellent service and that your new phone is set up. We appreciate you taking the time to leave us feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly helpful and well knowledgable…
Popped into Irvine store and got some help by Scott to upgrade phone…Friendly helpful and well knowledgable about products and plans.
24 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Taylor got me set up with my new phone…
Taylor got me set up with my new phone today. Very happy with the professionalism and knowledge
23 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great service from Mel
Great service from Mel, helped me get the best deal.
17 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
Hi Gloria. Thank you for your review for Mel. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks to Andrew I can now use my phone for payments
Came to store looking for a cable for my camera. I also had an issue with my phone not working with NFC/Google pay. The problems were fixed and under guidance from Andrew, purchased a new handset and got it set up and my data transferred over too! The staff do what they are expected to and are great!
16 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent Help from Nathan got told…
Excellent Help from Nathan got told everything i need to know as last phone provider didnt
5 Stars
9 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Nathan was great!
Nathan was great!
Really simple and easy process to upgrade to a new phone.
7 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
That's Nathan for helping me with he HBB
That's Nathan for helping me with he HBB
7 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Irvine
Hey Jim,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Irvine
Hey Lesley-Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andrew’s a pleasure to deal with
2nd visit to the store to speak with andrew regarding help with my phone. Helpful and friendly and sorted me out with a new handset and an ipad too.
3 October 2025
Unprompted review
Reply from Vodafone UK - Irvine
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Taylor was very informative and very…
Taylor was very informative and very quick today with selling me an upgrade and setting up my new phone. Credit to Vodafone
30 September 2025
Unprompted review
Reply from Vodafone UK - Irvine
Hey there,
Thanks for the lovely review and fantastic support for Taylor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Taylor was great today set up my phone…
Taylor was great today set up my phone for me
29 September 2025
Unprompted review
Reply from Vodafone UK - Irvine
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Melissa was great at helping me to…
Melissa was great at helping me to transfer data between phones. Lovely girl 👍🏻
8 September 2025
Unprompted review
Reply from Vodafone UK - Irvine
Hey there,
Thanks for the lovely review and fantastic support for Melissa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mel was great & very helpful
Mel was great & very helpful, problem resolved quickly
17 September 2025
Unprompted review
Reply from Vodafone UK - Irvine
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.