Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... See more
Company replied
Location
Switch location5 Southgate, HX1 1DL Halifax, GB
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See what reviewers are saying
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... See more
Company replied
I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure... See more
Company replied
Kirsty (and I think the other lady was called Taz)) were both absolutely brilliant. They showed brilliant customer service skills, breaking the info down well for me and my mum who struggle to navig... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Halifax
Written by the company
Contact info
5 Southgate, HX1 1DL, Halifax, United Kingdom
4.8
Excellent
202 reviews
Asks customers to review
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Highly do not recommend I went into…
Highly do not recommend I went into Currys to set up was told 2 weeks it’s been almost a month now and only today I got told I would be delayed a further 3 days I called to cancel and they tell me they can’t over the phone and i need to go to the showroom to do so
3 January 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Jordan 👋 Is this related to a home broadband connection or a mobile connection? Depending on this issue my team might be able to help you. You can reach out to my team using one of the links below:
Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Taz is the best
Excellent customer service and sales skills. Reassuring and knowledgeable.
19 December 2024
Unprompted review
Reply from Vodafone UK - Halifax
Thanks for your lovely feedback for one of our team Bilal.
Thanks, The Vodafone Social Media Team
Vodafone Halifax review
The workers were a good laugh and the service was great. Only problem was waiting for the old computers to do their thing.
21 December 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Liam,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
This vodaphone collueuge was vey…
This vodaphone collueuge was vey helpful ,honest and very polite he remembered us a week later.
14 December 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hey Amina,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service from Omar…
Excellent customer service from Omar very knowledgeable,,highly recommend
11 December 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Scott,
Thanks for your 5-star review for Omar. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service
Lisa has been great today! Good deals and great customer service skills!
20 June 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Billie,
This is a great review for Lisa. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The most helpful staff ever!
Taz has been brilliant with us in Halifax today. So patient and knowledgeable. I'm so glad she was able to advise us on a better deal and made it easier to understand.
15 June 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Alison,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Called into Store Hst Class customer…
Called into Store first Class customer service from Tom. Very helpful nothing was too much trouble.
His manner was friendly and very professional. A credit to your company
25 May 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Lorraine. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful staff
Super helpful staff, always a positive experience whatever we go in for.
25 May 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone
Taz from the halifax west yorkshire town centre branch was amazing really helpfull and explained everything in detail. Would defintley reccomend, great ambassador for the company.
11 May 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Belinda,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Met with Taz who helped with the…..
Met with Taz who helped with the purchase of my new phone. She was very helpful and we had lots of fun , even though she was dealing with an OAP 🤣.
She didn’t make me feel out of touch with replacing my iPhone 6 even though she found it hilarious. Seriously, it was a very good experience and I’m happily leaving with an iPhone 14. Whoop whoop.
10 May 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hey Michelle, sounds like you've not had an upgrade for a while, so it's great to see Taz made it such a pleasurable experience.
Thanks for your awesome feedback, The Vodafone Social Media team
Impossible to speak to the owner as the…
Impossible to speak to the owner as the manager is a disgrace. Vodafone could not point me in the right direction. I would like contact details of the owner.
I don't use social media...
1 February 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hey Mr DB, I'm not sure we can provide the information you're requesting. But if you pop us a message via one of our social channel s using one of the below links, we'll be happy to help.
Facebook: http://vodafone.uk/2Fpnah2
X: vodafone.uk/3LXh2xl
Instagram: https://vodafone.uk/4aaUP8d
Thanks, The Vodafone Social Media Team
I spoke with Lisa at the Halifax branch…
I spoke with Lisa at the Halifax branch about a billing issue. She very quickly knew what had happened and explained what the issue was and we sorted it out. Lisa also noticed that I was paying much more monthly than what I had to and helped me upgrade my personal hotspot device and got me over 50% off what I was paying monthly for the plan.
I’m very glad I popped in, and very grateful for Lisa’s help!
8 April 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Ella. Thank you for your review for Lisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and easy and fast to deal…
Very helpful and easy and fast to deal with and get a new plan out
30 March 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Zac,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Halifax
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Taz was so helpful couldn't do enough…
Taz was so helpful couldn't do enough for us. Explained everything fully, and made us laugh!
22 March 2024
Unprompted review
Reply from Vodafone UK - Halifax
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Tommy was an absolute gentleman made my…
Tommy was an absolute gentleman made my purchase very easy and great with me not being very technical
21 February 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Michael,
Thanks for your review for Tommy. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Superb service
Sales advisor really helpful, made change so easy good service. Saved me money!
15 February 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Janet,
Thanks for taking the time to share this great feedback with us. It's great to hear you've managed to get a fantastic deal and even save some money.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fantastic help from Lisa in…
Fantastic help from Lisa in Halifax.Nothing was too much trouble.First class service xxxx
Maureen Williams
14 February 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Clive,
Thanks for taking the time to review and share this feedback for Lisa.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very kind and honest and very patient.
5 February 2024
Unprompted review
Reply from Vodafone UK - Halifax
Hi Ellie,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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