Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... See more
Company replied
Location
Switch location5 Southgate, HX1 1DL Halifax, GB
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See what reviewers are saying
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... See more
Company replied
I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure... See more
Company replied
Kirsty (and I think the other lady was called Taz)) were both absolutely brilliant. They showed brilliant customer service skills, breaking the info down well for me and my mum who struggle to navig... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Halifax
Written by the company
Contact info
5 Southgate, HX1 1DL, Halifax, United Kingdom
4.8
Excellent
203 reviews
Asks customers to review
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Great service by Sharon could not do…
Great service by Sharon could not do enough for me very helpful and explained everything great service
16 March 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Stephen,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
If there was a 10 rating I'd put a 10 for taz
Taz was brilliant, informed me of everything and helped me setting up. Took me from A to Z. Angel in disguise, I was terrified to change my phone, delayed it over a year but she helped me so much and reassured me. Thank God Taz is here!
11 March 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Lesley,
This is lovely feedback for Taz. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
All the best,
Vodafone Social Media team
Taz was amazing
Very professional staff. Friendly and helpful, thank you. Taz was amazing and helped me setup and knew what she was talking about. Definitely coming back for my broadband. So glad there's a store so I can talk to people face to face.
8 March 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Paul,
This is lovely feedback for Taz. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
All the best,
Vodafone Social Media team
What a star
Came into store to reduce my bills… Tommy did just that. What a star!
1 March 2025
Unprompted review
Reply from Vodafone UK - Halifax
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
After feeling like I had been sold the…
After feeling like I had been sold the wrong product in another store, I came to the Halifax store to discuss my concerns. I spoke to Tommy, who I felt, listened to me and understood my concerns. He helped to swap my contract with no fuss to something that was more suitable for me. I felt he really listened to what I wanted. Great customer service, Thank You.
1 March 2025
Unprompted review
Reply from Vodafone UK - Halifax
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service to change to the new…
Excellent service to change to the new phone.
24 February 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lisa
Lisa, served me and was very professional and helpfull in getting a nee phone sorted out with no hassle.
23 February 2025
Unprompted review
Reply from Vodafone UK - Halifax
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Tommy was really friendly and very…
Tommy was really friendly and very helpful
8 February 2025
Unprompted review
Reply from Vodafone UK - Halifax
Thanks for your feedback Christopher.
All the best, The Vodafone Social Media Team
Always been happy with Vodafone Halifax…
Always been happy with Vodafone Halifax Town Centre Shop.
The staff are always professional and friendly with helping us choose our new cellphones, with good advice on how to set-up our new phones.
Thanks for your help Omar
4 February 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Peter, It's awlays good to hear when our team are so helpful. Thanks for your feedback, The Vodafone Social media Team
I had very good experience with Omar
I had very good experience with Omar , explained me everything very well.
7 February 2025
Unprompted review
Tas was very helpful and talked me…
Tas was very helpful and talked me through everything
27 January 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Richard. Thank you for your review for Tas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tommy has been vv helpful in advising…
Tommy has been vv helpful in advising and reducing broadband bill. All good!
22 January 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi. Thank you for your review for Tommy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Taz
Taz helped both my wife and I find a good deal again. She wasn't pushy and kept going back to find the best for us.
Thankyou.
16 January 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Adam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Lisa in halifax store was very good
Lisa in halifax store was very good
18 January 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Susan,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Omar was spot on
Omar was spot on, perfect deal delivered and I would recommend
18 January 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Gail,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Was served by Tommy and Sharon
Was served by Tommy and Sharon. Very friendly and very professional. Would recommend :)
17 January 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Janet,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service, friendly, informative and respectful service by Omar
15 January 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Maureen,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Omar sorted out all my requirements…
Omar sorted out all my requirements with good humour and advice, despite struggling with a very slow running, recently updated system.
Thank you Omar.
13 January 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi Michael,
Thanks for your review for Omar. We appreciate your support and kind words. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service
Excellent service, information and sales. No pressure sales. Thankyou Voda phone Halifax and Omar.
9 January 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hi there,
Thanks for taking the time to write such a great review! It really is appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Halifax
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
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