Walked into this store as I was frustrated with my phone signal supplied by a different company. Jordan spent time with patience transferring to a different plan. I didn’t have to do anything remotely... See more
Company replied
Location
Switch location246 High Street, EX4 3NZ EXETER, GB
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See what reviewers are saying
Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... See more
Company replied
I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Great experience, was served by Jon who could not do enough to help us. Would definitely return.
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Exeter
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
246 High Street, EX4 3NZ, EXETER, United Kingdom
5.0
Excellent
612 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Vodafone UK - Exeter
Hey Austin,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Exeter
Hey Zenaida,
Thanks for the lovely review and fantastic support for Taj.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley in the Exeter shop is amazing!
Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient and incredibly knowledgeable on the packages and the products! This lady deserves employee of the month!!! Thanks you for your help Hayley!!! Much appreciated!
18 September 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jordan was an exceptional sales person
Jordan was an exceptional sales person, super friendly, funny, knowledgeable, and engaging. Thank you for your time today!
7 September 2025
Unprompted review
Reply from Vodafone UK - Exeter
We appreciate you taking the time to share your thoughts. We're happy to hear that you had such a positive experience.
Thanks,
Vodafone Social Media Team
Nice experience today!
Nice experience today!
Hayley was very helpful and kind as well as the other members of staff.
Thanks!
24 August 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Jordan was extremely helpful and…
Jordan was extremely helpful and efficient, sorted my problem easily.
24 August 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jordan was so helpful
Jordan walked me through all the options and found the best plan for me. Would highly recommend!
24 August 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Review
Very helpful. Knowledgeable and sorted out what I needed. Jack was brilliant. Thanks
22 August 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Hayley was super helpful
Hayley was extremely patient and has a lovely big smile. She was very helpful, gave great advice and understood what we needed. She is very competent and provided service beyond what we would have expected. We're very satisfied.
21 August 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Kate,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best customer service
Dan was our agent today, he was absolutely amazing, even if unfortunately we couldn't get a new phone today, but he's definitely the the best agent we've ever met and he did his absolute best. Very good experience! 5 stars
18 August 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi there,
We're happy to hear about the positive experience you had with our agent! We appreciate your feedback and are glad that they provided excellent service.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Had a great experience with Sam today…
Had a great experience with Sam today at Exeter Branch always so curtious kind and helps with setting up new contracts seamlessly and remembered us from previous years great customer service
5 August 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey kelly,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was very helpful and sorted out our…
Sam was very helpful and sorted out our new phones and contracts with great customer service skills.
4 August 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Jack,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hayley was great help in the Exeter…
Hayley was great help in the Exeter Branch, knowledgable, efficient and friendly. Thank you!
31 July 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Matthew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience. Dan was amazing and I got a wonderful deal.
27 July 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Victoria,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Walked in to Vodafone Exter today
Walked in to Vodafone Exter today, was very nervous on changing my plan and keep me number. And I see Hayley, she help me to set up everything. Nothing is a problem for Hayley, she went above and beyond to help me. She is definitely a star in your team.
17 July 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Judy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Wow! DAN was:
Fantastic, patient, informative, sensitive, professional & current.
16 July 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Alison,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was knowledgable pleasant and…
Dan was knowledgable pleasant and helpful. I wasn’t intending to buy today but I am pleased I did.
14 July 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan gave an exceptional service
Dan gave an exceptional service. A real asset to the company.
9 July 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Iaz,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Jack
Great service by Jack, amazing phones. But be warned they don’t have pink iPhone 16 in stock.
5 July 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Thomas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
confusing account issue
We came in with a complex and confusing issue with our account not overly confident it would be rectified, jack did a really good job and has restored our confidence with Vodafone
5 July 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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