Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... See more
Company replied
Location
Switch locationUnit 16, Churchill Square, BN1 2TB Brighton, GB
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See what reviewers are saying
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
Company replied
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... See more
Company replied
Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brighton
Written by the company
Contact info
Unit 16, Churchill Square, BN1 2TB, Brighton, United Kingdom
4.8
Excellent
183 reviews
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Back with Vodafone 😄
Thank you to Ben and Nick in Brighton for sorting out a mobile phone problem I had with another supplier.
No more sleepless nights, thank you both. 😄
6 September 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi, Lesley 👋 It's superb to see you're back on board! We're delighted that Ben and Nick were able to get things resolved for you. If you ever need help, just pop our team a message over on our socials:
X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great experience
6 September 2023
Unprompted review
Reply from Vodafone UK - Brighton
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Good experience
Very happy with my experience, seen by Ben who was very helpful and nice.
22 August 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi Sharon. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful service and great…
Extremely helpful service and great advice
19 August 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi, It's fab to see we made such a good impression on you Karen.
Thanks again, The Vodafone Social Media Team
Great service vodaphone was very helpful
13 August 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hey Stuart,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Staff have been amazingly helpful
Staff have been amazingly helpful, despite problems with my broadband installation date by Openreach. GARRY in particular has been super helpful and I'm so grateful for the staff in Brighton Churchill Square store over several visits. They do a great job to help problem solve and make you feel valued and welcome
13 August 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hey Heather,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Deacon was brilliant
12 August 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi Ellie. Thank you for your review for Deacon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into the Brighton branch to sort…
Went into the Brighton branch to sort out some issues with the phone insurance and to change my tariff, I was looked after by JAY who was very helpful and understanding of my issues
Thanks for your help Jay !
28 July 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hey there,
Thanks for letting us know what an amazing job Jay did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
He was so helpful and kindness man
14 July 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ben was incredibly helpful and patient
Ben was incredibly helpful and patient. He explained everything clearly and seemed genuinely interested in helping me.
13 July 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hey Anna,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely Polite Service from Ben.
13 July 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi Bernie,
Thanks for taking your time to leave this review for Ben.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service
Great service. Helped to upgrade my phone and watch. Explained everything in detail.
12 July 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi Nicola. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brighton
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Brighton
Hey Chloe,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service from Harri
Harri was fantastic, really helpful and explained everything clearly.
20 June 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hey Louise,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience in the Brighton branch…
Great experience in the Brighton branch with harri very helpful in sorting out a sim contract and broadband, excellent customer service
18 June 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi Harlem,
Thank you for your review. It's always fantastic to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Very helpful support/service staff (Jay)
Support/service staff (Jay) was very helpful and also recharged my phone while completing the new contract details.
17 June 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi Eric,
Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
USA ROAMING…
Nick in the Brighton church hill square store sorted out my son’s roaming problem! 👍
15 June 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi Glyn,
Thanks for your review for Nick. I'm glad to hear your son's roaming is all set up.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Upgrade
The staff Hari was very helpful and explained any issues I had simply and in a way which was easy for even my brain to understand
15 June 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi Mr J Neylan,
It's great to hear Hari explained everything well to you. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Harri was very friendly and very…
Harri was very friendly and very informative he solved all my phone problems and did it with a smile
15 June 2023
Unprompted review
Reply from Vodafone UK - Brighton
Hi Tom,
Thanks for your kind words and support for Harri. This is lovely feedback.
If you ever need anything, please reach out to us through Social Media. You can do this on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
Thanks again,
Vodafone Social Media team
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