Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... See more
Company replied
Unit 16, Churchill Square, BN1 2TB Brighton, GB
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Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... See more
Company replied
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
Company replied
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... See more
Company replied
Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but... See more
Company replied
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Unit 16, Churchill Square, BN1 2TB, Brighton, United Kingdom
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Harri was very friendly and very informative he solved all my phone problems and did it with a smile

Reply from Vodafone UK - Brighton
Brilliant service from Harri. Superb customer relationship skills

Reply from Vodafone UK - Brighton
I have just had the best experience with Harri at the Vodafone store in Brighton
Harri is brilliant he goes out of his way to be helpful he is kind and efficient and his product knowledge is second to none
This is a great store run by Jay with very helpful experience staff I highly recommend this store

Reply from Vodafone UK - Brighton
BenA was super efficient and very friendly. I achieved what I wanted in-store.

Reply from Vodafone UK - Brighton
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