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Victory Cruise Lines Reviews 

531
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 504 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, kind, and friendly, providing top-notch service throughout the entire journey. Consumers also love the delicious food options, beautiful ports of call, and the highly entertaining onboard music performances every evening. However, some people mentioned that the cabins and bathrooms felt quite cramped for two-person occupancy. A few other people also felt that certain onboard amenities, such as the elevators or older spaces, needed better maintenance and attention. Some travelers additionally expressed disappointment with specific excursion schedules or organization during onshore visits.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, noting that every team member went above... See more

Service

Clients share positive opinions on service, highlighting the exceptional and attentive nature of the crew... See more

Product

Reviewers mention positive feedback about product, noting that meals are fresh and well prepared. Consumers... See more

Quality

Users describe positive interactions with quality, noting that meals are generally fresh, delicious, and well... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, as opinions regarding the amenities are strongly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your crew did an incredible job in providing top notch service and delicious food! The included excursions were well planned and organized. Lori was very accommodating in changes to our schedule. The... See more

Rated 5 out of 5 stars

Clearly, the crew made this trip special. Starting with Captain Gondos and Hotel Director Andrew Meyer, we were made to feel special. Under their leadership, the entire crew was kind, polite... See more

Rated 5 out of 5 stars

I started my search with another cruise line (also starts with V) but the cost with single supplement was exorbitant, so I booked with Victory. I was expecting some corners to be cut for this price,... See more

Rated 5 out of 5 stars

The itinerary and crew were terrific. The quality and selection of food was superb. The crew was great. The only disappointment was the disembarkation procedure requiring all luggage to be ready for... See more


Company details

  1. Cruise Line Company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

531 reviews

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4.5

All reviews

(531)

504 reviews in the last 12 months

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Rated 5 out of 5 stars

The crew was amazing

The crew was amazing! It was obvious that they enjoyed their jobs and each other.
The entertainment and food exceeded our expectations. Overall, a 5 star trip.

5 August 2026
Rated 5 out of 5 stars

Our second fantastic trip and Louie was…

Our second fantastic trip and Louie was fantastic for both trips. My sister in law came with us this trip. We’re taking my brother and his family for the Halifax trip to Jacksonville next year. My sister in law is coming again as well.

5 August 2026
Rated 5 out of 5 stars

Great 1st cruise

This was our first cruise ever. We found it relaxing. The food was excellent and the crew was friendly and always ready to help. We liked that it was a smaller ship with less passengers than the bigger ones cruising the Great Lakes. We will certainly consider doing another cruise with you.

5 August 2026
Rated 5 out of 5 stars

More than we expected!

The attention from the staff. They were always willing to help. The excellent food and drinks. The entertainment on our cruise was beyond great. Plenty of good music to dance to. The side trips were enjoyable. This is a small thing, but we weren’t crazy about the smell of the body soap and lotion.

24 July 2026
Rated 2 out of 5 stars

bad communication

We missed an excursion because of bad communication. You couldn’t hear anything on the intercom even after I told them at a meeting with backup. The food and the waitstaff and the cleaning crew were excellent. I will not be taking a Victory cruise again.

5 August 2026
Rated 4 out of 5 stars

We liked the excursions

We liked the excursions. Everything was well-organized. Entertainment was fabulous. Staff was very good. Cabins are old - would like coffee option in rooms. This is an older crowd - fix the bathroom thresholds and get closed-captioning on TV. Cabins could have a little more luxury feel.

25 July 2026
Rated 5 out of 5 stars

It was a 5 star experience

It was a 5 star experience. The service was spectacular, the food was gourmet. The entertainment was excellent. The ports and excursions were outstanding, The only possible complaint was that there is no room service.

5 August 2026
Rated 5 out of 5 stars

Outstanding

The service, food, all the staff were great. They made you gerl like they were your friends talking you by name whenever they saw you & remembered your preferences
Good was the best I have had.

5 August 2026
Rated 3 out of 5 stars

Other options

Give more detailed descriptions of excursions. Had we known SC Johnson was in Racine, we might have chosen a different excursion. 90 minutes on a bus was not something we wanted to do.
Kensington was a waste of time. The Distillery District was enough to fill the entire day. Perhaps an entire day at Niagara Falls! Escanaba was a yawner. Why not Toledo or 2 days elsewhere?
Food was excellent; porter great; doctor professional, tour guide left much to be desired. And…I’m certain we will be reimbursed for cancelled architectural tour. Captain made correct decision by remaining in Milwaukee.

1 August 2026
Rated 5 out of 5 stars

Wonderful ship

Wonderful ship, crew, food. Thoroughly enjoyed the entire experience. Met many nice folks!
Loved the included excursions.

5 August 2026
Rated 5 out of 5 stars

Our 9 day cruise was luxurious

Our 9 day cruise was luxurious on Victory 1! Crew was amazing with their attention to detail and outstanding service. The chef created fresh delicious menus that were unique and creative with a beautiful presentation. The staff serving us in the dining rooms were equally outstanding in their service and attentiveness. Jack and Menino quickly became our favorites and we looked forward to seeing them ever day. Our Cruise Director, Nicole was wonderful with her daily announcements, sense of humor and approachability. Plus, she and her husband Sean and percussionist Jeremy were the nightly live music entertainment! We would definitely book another cruise where she was the Director. Our room stewart Sid was very attentive to our preferences and provided outstanding service.
Our Captain was extremely personable and available for guests to interact with. The shore excursions were well planned with excellent local tour guides. Our Lakelorian, Michael was delightful and humorous with his informative talks and presentations on the Great Lakes history, including locks, ports and industrial facts. He was very social and interacted delightfully with guests. Every detail of our experience was thoughtfully planned out by Victory!

4 August 2026
Rated 4 out of 5 stars

The staff was excellent

The staff was excellent, across the board. Not one person was less than terrific. Some of the shore excursions were over priced but all in really great. We had a wonderful time!

5 August 2026
Rated 5 out of 5 stars

Excellent Adventure ✨

Excellent Adventure ✨
Thank You….
Your crew, staff, and
attention to all passengers made for a memorable sailing.
Continue Success as Victory sails the
Great Lakes 💫

5 August 2026

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