Banner for Victory Cruise Lines

Victory Cruise Lines Reviews 

527
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 422 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently share how wonderful the personnel are, noting that the crew members consistently go out of their way to provide exceptional service throughout the entire journey. People also express immense satisfaction with the delicious meals, highly talented musical performances, and fascinating ports of call visited along the way. However, some customers also noted that the onboard accommodations felt rather restricted, mentioning specifically that cabins and bathrooms were extremely small and cramped. Others mentioned that specific sightseeing trips could be improved, pointing out that certain tours offered less informative guides or insufficient time at various destinations.

What people talk about most

Staff

People report positive experiences with staff, highlighting that every team member is consistently helpful,... See more

Service

Consumers find service to be positive, highlighting attentive and friendly crew members across the board.... See more

Product

Customers consistently note positive experiences with product, highlighting the fantastic food options and... See more

Quality

Customers report general satisfaction with the overall quality, highlighting the excellent food, drinks, and... See more

Facilities

Clients share ambiguous opinions on facilities, noting that cabins and tiny showers can feel cramped and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole staff was personable. We felt like our dining room waiter, Alden, adopted us. He knew our preferences and prepared the table for us. I left things in the vault. The staff tracked us to o... See more

Rated 5 out of 5 stars

We enjoyed every minute we were on board and on the included and premier excursions. We did find it a little difficult finding what was happening as all was on the cellphone, but we managed. The foo... See more

Rated 5 out of 5 stars

Wonderful cruise!! Loved the smaller size ship and its fantastic crew. Everyone was so friendly and helpful. Food was amazing, well served by Tyron and Sarah, the wine steward. The Victory 1 band... See more

Rated 5 out of 5 stars

Everyone was great. Stateroom attend, waiters, bartenders, and chefs. The on board massage therapist Amrita was awesome. Best massage I’ve had in a long time. The smaller ship with 192 guests was jus... See more


Company details

  1. Cruise Line Company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

527 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(527)

497 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my 1st time on the Victory…

This is my 1st time on the Victory cruise line. What I thought was most spectacular was the fine dining food, helpful staff and the included onshore excursions, which most cruises charge an arm and a leg for. Oh yes, the 1 day prior covered hotel was certainly a treat!

10 August 2026
Rated 5 out of 5 stars

Great Lakes cruise

Omg everyone was amazing
The food was great
The rooms were exceptionally clean
Staff was totally accommodating
If I had any suggestions it would be for the excursions in that some of the stops we made especially Niagara Falls I wish we would have had more time to spend there. I do realize that everything is on a time frame
The other would have been the Henry Ford Museum, again more time to spend there also
Great everything overall!

2 August 2026
Rated 5 out of 5 stars

Incredible staff

The staff on the Victory II was amazing. We had never had such care and attention. In particular, much thanks to Rahmat in the Coastal Dining room. He went above and beyond taking care of us. We miss him!

12 August 2026
Rated 5 out of 5 stars

Staff

All of the service people on the ship went out of their way to make the cruise enjoyable including but not limited to our room steward and bus driver. The chef made me some sugar free deserts and cookies when I asked for them.

12 August 2026
Rated 5 out of 5 stars

Victory 2- Great Lakes Cruise

Wonderful itinerary… Loved the Great Lakes. The staff did an amazing job especially our dinning room server, Rechiele. She knew each of our names and always had a smile on her face. She made sure our order was to our liking. We traveled with a group of 8. Loved traveling with our friends and eating with them each night. We also enjoyed the night we made reservations for The Grill. Cooking on the stones was so much fun. Great experience. The staff at The Grill were amazing. Attentive to every need- breakfast/lunch/cooking on the stones

Also, Amaliah, our stateroom attendant keep our room clean. We loved the chocolate candy left on our bed each night. She also made sure we took extra shoes/socks when going on the Niagara Falls trip. Grateful for her advice. She kept the water bottle in our room full. Greeted us with a smile each morning and evening.

The ship was very nice. Refurbished and decorated nicely. Staterooms and bathrooms small with only one chair in the room. The mattress was very thick which made it hard to sit on the bed, but comfy for sleeping. Twin beds seem smaller than regular twin beds.

Bathrobes, slippers, and water cups were a very nice touch.

31 July 2026
Rated 5 out of 5 stars

Victory Cruise Line July 24, 2026

The service , exceptional food, fabulous entertainment and great tours! Loved the syrup experience , Rock 'n Roll Hall of Fame , Henry Ford Muesum and Mackinac Island !
Manuel and Jack were an asset to the cruise ... both very professional ! Loved the cruise ! Would certainly recommend !

5 August 2026
Rated 4 out of 5 stars

We had a great time!

We had a great time!! Our stay was made even better by our cabin attendant Soh. She was wonderful!!
Loved the trip, staff, tour personnel and tours. We have recommended it many times since returning.
Paula Reutlinger

12 August 2026
Rated 5 out of 5 stars

Great Food Great staff they could…

Great Food Great staff they could not do anymore for the guests

One suggestion, I think the cruise line should give its officers English language diction training I know they are all skilled but with primarily an English speaking passengers, it was a little disconcerting listening to the captain no matter how skilled he is

2 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look