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Victory Cruise Lines Reviews 

448
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 422 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the exceptional crew members for their deeply attentive and friendly attitudes, ensuring that all personal needs are met with utmost professionalism. Additionally, consumers consistently highlight the delicious food selections, wonderful entertainment options, and the well-organized daily excursions that significantly enrich the overall journey. However, some customers also noted that the ship facilities presented notable challenges, specifically mentioning that both the staterooms and the bathrooms were quite cramped. A few other people also felt that certain scheduled tours did not allow sufficient time or occasionally lacked properly engaging guides.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally attentive throughout their trips. Reviewers... See more

Service

People report positive experiences with service, noting that the staff is exceptionally attentive and... See more

Product

Customers had positive experiences with product, noting that the food choices were fresh, delicious, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the excellent food and... See more

Facilities

Customers consistently note ambiguous experiences with facilities, with many reviewers reporting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole staff was personable. We felt like our dining room waiter, Alden, adopted us. He knew our preferences and prepared the table for us. I left things in the vault. The staff tracked us to o... See more

Rated 5 out of 5 stars

We enjoyed every minute we were on board and on the included and premier excursions. We did find it a little difficult finding what was happening as all was on the cellphone, but we managed. The foo... See more

Rated 5 out of 5 stars

Wonderful cruise!! Loved the smaller size ship and its fantastic crew. Everyone was so friendly and helpful. Food was amazing, well served by Tyron and Sarah, the wine steward. The Victory 1 band... See more

Rated 5 out of 5 stars

Everyone was great. Stateroom attend, waiters, bartenders, and chefs. The on board massage therapist Amrita was awesome. Best massage I’ve had in a long time. The smaller ship with 192 guests was jus... See more


Company details

  1. Cruise Line Company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

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4.5

All reviews

(448)

421 reviews in the last 12 months

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Rated 5 out of 5 stars

Great 1st cruise

This was our first cruise ever. We found it relaxing. The food was excellent and the crew was friendly and always ready to help. We liked that it was a smaller ship with less passengers than the bigger ones cruising the Great Lakes. We will certainly consider doing another cruise with you.

5 August 2026
Rated 5 out of 5 stars

More than we expected!

The attention from the staff. They were always willing to help. The excellent food and drinks. The entertainment on our cruise was beyond great. Plenty of good music to dance to. The side trips were enjoyable. This is a small thing, but we weren’t crazy about the smell of the body soap and lotion.

24 July 2026
Rated 2 out of 5 stars

bad communication

We missed an excursion because of bad communication. You couldn’t hear anything on the intercom even after I told them at a meeting with backup. The food and the waitstaff and the cleaning crew were excellent. I will not be taking a Victory cruise again.

5 August 2026
Rated 4 out of 5 stars

We liked the excursions

We liked the excursions. Everything was well-organized. Entertainment was fabulous. Staff was very good. Cabins are old - would like coffee option in rooms. This is an older crowd - fix the bathroom thresholds and get closed-captioning on TV. Cabins could have a little more luxury feel.

25 July 2026
Rated 5 out of 5 stars

It was a 5 star experience

It was a 5 star experience. The service was spectacular, the food was gourmet. The entertainment was excellent. The ports and excursions were outstanding, The only possible complaint was that there is no room service.

5 August 2026
Rated 5 out of 5 stars

Outstanding

The service, food, all the staff were great. They made you gerl like they were your friends talking you by name whenever they saw you & remembered your preferences
Good was the best I have had.

5 August 2026
Rated 3 out of 5 stars

Other options

Give more detailed descriptions of excursions. Had we known SC Johnson was in Racine, we might have chosen a different excursion. 90 minutes on a bus was not something we wanted to do.
Kensington was a waste of time. The Distillery District was enough to fill the entire day. Perhaps an entire day at Niagara Falls! Escanaba was a yawner. Why not Toledo or 2 days elsewhere?
Food was excellent; porter great; doctor professional, tour guide left much to be desired. And…I’m certain we will be reimbursed for cancelled architectural tour. Captain made correct decision by remaining in Milwaukee.

1 August 2026
Rated 5 out of 5 stars

Wonderful ship

Wonderful ship, crew, food. Thoroughly enjoyed the entire experience. Met many nice folks!
Loved the included excursions.

5 August 2026
Rated 5 out of 5 stars

Our 9 day cruise was luxurious

Our 9 day cruise was luxurious on Victory 1! Crew was amazing with their attention to detail and outstanding service. The chef created fresh delicious menus that were unique and creative with a beautiful presentation. The staff serving us in the dining rooms were equally outstanding in their service and attentiveness. Jack and Menino quickly became our favorites and we looked forward to seeing them ever day. Our Cruise Director, Nicole was wonderful with her daily announcements, sense of humor and approachability. Plus, she and her husband Sean and percussionist Jeremy were the nightly live music entertainment! We would definitely book another cruise where she was the Director. Our room stewart Sid was very attentive to our preferences and provided outstanding service.
Our Captain was extremely personable and available for guests to interact with. The shore excursions were well planned with excellent local tour guides. Our Lakelorian, Michael was delightful and humorous with his informative talks and presentations on the Great Lakes history, including locks, ports and industrial facts. He was very social and interacted delightfully with guests. Every detail of our experience was thoughtfully planned out by Victory!

4 August 2026
Rated 4 out of 5 stars

The staff was excellent

The staff was excellent, across the board. Not one person was less than terrific. Some of the shore excursions were over priced but all in really great. We had a wonderful time!

5 August 2026
Rated 5 out of 5 stars

Excellent Adventure ✨

Excellent Adventure ✨
Thank You….
Your crew, staff, and
attention to all passengers made for a memorable sailing.
Continue Success as Victory sails the
Great Lakes 💫

5 August 2026
Rated 5 out of 5 stars

This was my first cruise

This was my first cruise. I didn't want to be on a ship with 5000 strangers. I liked the size of the Victory I. The ship had nice accommodations and the crew provided excellent service. The food was fantastic. My biggest worry was overindulging. The ports of call and available tours were interesting. I even learned about things and places in my own home state that I had never known before.

3 August 2026

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