Excellent service for free tile sample delivery for customers who live a distance away. I wish I could have ordered 3 samples of the same tile though, particularly as there are many different pattern... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Goods sadly damaged as noticed by our fitter today but replacements ( which am sure will be QA before despatch) on way due to excellent customer service with Hollie Budgen .She was really helpful. Due... See more
Company replied
Very good quality goods from Vicky Plumbing. My husband said he could just tell the quality as he was fitting it all and would definitely buy from them again. Slight problem with one faulty item, but... See more
Company replied
Good experience for what I ordered, with one exception, you prompted me to order a pop-up waste for the sink unit - but not the tap..... surely the tap is as important as the pop-up waste. Had to rush... See more
Company replied
Company details
About Victorian Plumbing
Written by the company
Victorian Plumbing are the largest online bathroom retailer in the UK, supplying a wide range of bathrooms and accessories. Search over 15,000 products including: bathroom suites, showers and shower enclosures, heating, furniture and taps. We have everything you need to complete your dream bathroom!
Take a look at our bathrooms - www.victorianplumbing.co.uk
Take a look at our bathrooms - www.victorianplumbing.co.uk
Victorian Plumbing
Written by the company
- The UK's Largest Online Bathroom Retailer
- As one of the UK's leading bathroom retailers, we pride ourselves on excellent service and a fantastic buying experience. Since 1999, we've strived to be the best bathroom retailer by listening to our customers and that's why we love hearing your feedback.
Contact info
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, United Kingdom
- info@victorianplumbing.co.uk
- www.victorianplumbing.co.uk
4.5
Excellent
445K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Easy to use order service
Easy to use order service, great updates on delivery times and product very good
22 August 2026
Reply from Victorian Plumbing
Hello Mr Irons,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
No problems at all
30 August 2026
Reply from Victorian Plumbing
Hello Keith,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Darren,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Paul,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Easy to order 3 free samples.
Easy to order 3 free samples.
🫰 one of them works for me.
30 August 2026
Reply from Victorian Plumbing
Hello Diane,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello,
Thank you for your recent Trustpilot review.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
If you require any further assistance, please do not hesitate to contact myself or our live chat team.
Paige @ VP
Reply from Victorian Plumbing
Hello Alexander,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Mr Hunt,
Thank you for your recent Trustpilot review.
I am sorry to hear that you had trouble with this.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
I will pass your comments on to the relevant department as some feedback, as we are always looking for ways to improve our service.
Paige @ VP
Poor quality
Poor quality, slow delivery, had to be refitted due to leaks. Wouldn’t bother again.
28 August 2026
Reply from Victorian Plumbing
Good Morning,
Thank you for your Trust Pilot review.
Victorian Plumbing value all feedback, as this helps us improve our customer service.
I will make sure that your comments are passed to the relevant team to highlight the points raised in your review.
Thank you,
Liam @vp
Reply from Victorian Plumbing
Hello Michael,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Mariusz,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Susi,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Quick and easy
30 August 2026
Reply from Victorian Plumbing
Hello Jennie,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Ally,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Anthony,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Easy on line ordering
30 August 2026
Reply from Victorian Plumbing
Hello Sue,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Good experience - but....
Good experience for what I ordered, with one exception, you prompted me to order a pop-up waste for the sink unit - but not the tap..... surely the tap is as important as the pop-up waste. Had to rush out and buy a tap at B&Q when I am sure Victorian plumbing would have a better selection - and cheaper ☹️
27 August 2026
Reply from Victorian Plumbing
Hello Mrs Atkin,
Thank you for your recent Trustpilot review.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
I will pass your comments on to the relevant department as some feedback, as we are always looking for ways to improve our service.
Paige @ VP
New vanity unit…
The website is clear and gives all required information. Delivery was prompt and we now have our new vanity unit and basin installed. Very pleased
25 August 2026
Reply from Victorian Plumbing
Hello Mr Kimber,
Thank you for your recent Trustpilot review.
I am really glad to see you have had a good experience with us.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Seamless online viewing and lots of…
Seamless online viewing and lots of available choices
30 August 2026
Reply from Victorian Plumbing
Hello Anne,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
Reply from Victorian Plumbing
Hello Stephen,
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Paige @ VP
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