Vets Now - Newport Reviews 

John the vet in Newport was great with our sprocker spaniel Alfie. He is a very anxious dog and this was heightened as he was unwell. Alfie is on the mend now thanks to him.

We used them as an emergency vet as we were phoning out of hours. They were responsive, calm and the communication was excellent. On arrival she was triaged immediately and our dog saw the vet within 20 mins, after bloods etc were taken. Our dog needed to stay in overnight. The situation deteriorated, in the early hours, we received a phone call and they arranged a specialist vet to deal with the situation. We could not have asked for more from them, they were very caring.

Really empathetic staff who clearly care for the animals.
The vet spent time taking the history and gave clear advice and recommendations.

My little Yorkshire terrier has pancreatitis and needed to be seen. Although there was a wait to be seen, the service myself and my little dog received was top tier. The lovely vet Bianca was very kind , compassionate and really took her time to explain things to me. She is a credit to vets now. The nurse who triaged hamish was very thorough also. If I lived closer then I would have these as my general veterinary practice.

Very helpful, quick to respond, empathetic and diagnosed the issues quickly
So impressed thinking of changing Vets after 30 years with my current vet

Emergency visit in middle of the night with my little dog. Had to wait a while to see vet as other patients before me but triaged by nurse so reassured my pet wasn’t about to die. She was kept in for the day and given treatment. Overall very friendly, professional service. Costs seem very high but worth it to have access to caring vets at 4 in the morning.

I would strongly advise not to go to this veterinary practice. I've spent alot of money here with my four dogs but when I found a sick stray they didn't want to do anything, not even a proper check. Now I know how heartless they are towards animals and just out for the money I will never use them again. No compassion just £ signs.

Excellent service

So helpful and caring. Easy to deal with insurance too

Very professional and caring staff. Service 5 star.

Excellent professional, kind and friendly service. High quality of care.

Excellent customer service, friendly and informative staff, good care given and received. Highly recommended.

They seen him straight away. Where caring with him.

Not always had a good experience here but at the most recent one they were great. Even though they were busy the vet gave me all the time I needed, answered all my questions in as much depth as I wanted, was very reassuring and calming and I didn't feel rushed or like I was being inconvenient. Yes there is quite a bit of waiting but it's like an A&E department so that's what you expect. They didn't recommend or do any unnecessary treatments (again, I've had that experience before from here - a couple of years ago - where they threw all sorts on the bill without telling me)
A much better experience all round.

Very understanding, caring and professional. Everything I would hope to find when needing the help for my beloved dog.

Vets Now gave 5* treatment to our little boy in his hour of need.

Vet and other staff great. Only reason I gave 4 stars instead of 5 was the price charged

Very quickly seen, John was great treating our Teddy who had a bad flea infestation. Explained everything and recommended products too.