Vets Now - Cheltenham Reviews 

42
TrustScore 4 out of 5

3.9

New Barn Lane, GL50 4SH Prestbury, England, GB


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Rated 5 out of 5 stars

Our dog eat 12 Lillie heads and once I checked google realised they were toxic. Phoned vets now out of hours who said bring her straight in. They were professional and kept us informed as the process... See more

Company replied

Rated 5 out of 5 stars

If you need an emergency vet then you really don't have a choice but they were great, compassionate helpful and knowledgeable. Our kitty recovered :) Only downside is finding your way across the c... See more

Company replied

Rated 1 out of 5 stars

The fees, even for out-of-hours, were outrageous. Indeed, I paid over 500 pounds for virtually nothing, for the vet was unable to make an inspection of a cat! Could not I or an assistant have helped?... See more

Company replied

Rated 5 out of 5 stars

Very impressed although we had to wait a while receptionist was very kind offered us a drink and kept us updated on wait times. Vet did a thorough check and took her time to explain what medication an... See more

Company replied


Company details

  1. Emergency Veterinarian Service
  2. Veterinarian

About Vets Now - Cheltenham

Written by the company

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Contact info

  • New Barn Lane, GL50 4SH, Prestbury, England, United Kingdom

3.9

Great

TrustScore 4 out of 5

42 reviews

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3.9

All reviews

(42)

1,872 reviews in the last 12 months

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Rated 4 out of 5 stars

Very good and quick service

Very good and quick service , I know it was a Sunday but expensive.
Happy to pay though as the outcome could have been tragic,so thank you

29 October 2024
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Reply from Vets Now - Cheltenham

Hi Pamela, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.

Rated 5 out of 5 stars

Friendly welcoming service

Friendly welcoming service. Showed great empathy towards my pet and me

24 October 2024
Vets Now - Cheltenham logo

Reply from Vets Now - Cheltenham

Hi Brucie, thanks for taking the time to leave us a review. We are glad to hear that you had a good experience with our pet emergency service.

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