VacationRoost Reviews 

130
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I am so appreciative to Vacation Roost and Breckenridge Destinations for making all my travel plans, but especially Julie Waters. Long story short, my entire family got sick, and one had a wreck, one... See more

Rated 5 out of 5 stars

Our Park City skiing vacation was taken care of from start to finish. Amy Jansen, our agent got back to us in a timely fashion with excellent suggestions and with a few questions nailed down exactly... See more

Rated 5 out of 5 stars

I was hoping to book a vacation home for my out of town wedding guests. Although we didn't end up renting, Chad was so helpful! He as very patient and took all my preferences into consideration! Thank... See more

Rated 4 out of 5 stars

We got a great deal for a room right next to lift 7 in Telluride. Sounds almost too good to be true. But Julie said she wouldn't book us into a place that wasn't satisfactory. We are looking forward... See more

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4.6

Excellent

TrustScore 4.5 out of 5

130 reviews

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4.6

All reviews

(130)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Last minute booking for peak spring break weekend. Very helpful and affordable! Thank you.

28 March 2013
Unprompted review
Rated 4 out of 5 stars

Responsive and informed

Our agent was very responsive and informed. She gave us honest answers to our questions on choices of accommodations. Any requests we had were answered promptly, most within an hour or less. We liked the complete and organized itinerary. Everything in the itinerary and special instructions worked as planned. No foul ups.

I would recommend them for future travel. I would give them a 5 star if during the trip we would have received a phone call asking if everything was going as planned. This would have been a nice touch but was missed.

28 March 2013
Unprompted review
Rated 3 out of 5 stars

Maintenance of property a problem

I have had a good relationship with Darrin at Vacation Roost for the past 2 years. he is helpful and easy to work with. Hence the business part of the relationship was fine. I would suggest however that the property maintenance could be better.

I would like to comment on the property that I just rented. It needs some work. The upstairs tub did not drain and the kitchen was poorly equipped for a rental charging over $1000 / day. For 5 people there were not enough glasses, and a rather skimpy selection of cooking utensils.

27 March 2013
Unprompted review
Rated 5 out of 5 stars

Loved it!

The process went as smooth as possible, with 7 happy adults skiing till their hearts delight. We were close to everything and only had to walk a short way to ski in and out. It was convenient enough to stop in our rental for lunch in the afternoon and go back out directly after. No one had a worry. Ski butler was very helpful. The rental was nice and comfortable as well. Thanks!

27 March 2013
Unprompted review
Rated 1 out of 5 stars

A Dreadful Experience -- Stay Away

The room we received reeked of smoke and was next to a pub with a bunch of loud drunks until late in the night. The advertisement did not disclose the existence of this pub and, allegedly, the room was non-smoking. The management of this company has done nothing regarding my complaints. I would not recommend this organization to anyone.

27 March 2013
Unprompted review
Rated 3 out of 5 stars

Great location other amenities needed to be fine tunes

The location was great, very close ot the gondala, but there were some issues that would lead me to think twice about re booking with the same mgmt company. I had to check in and pick up the keys about 15 miles from the condo. I had a lot of issues with the keys, you needed one set to enter the property and the other to enter your condo. The keys were faulty and since the office wasn't on property, it was a long wait to get replacements. The condo was a 5 on a scale of 1 to 10 for cleanliness,everything operating correctly, etc. The room was dirty when we checked in and the maid had to come back out and make beds, pick up towels, etc. There was no maid service at all after we checked in, so no freash towels, additonal hygiene supplies, etc. I travel weekly thoughout the country and I will most likely stay at a hotel and have all the amenities I'm used to and sacrafice the location. Also the price with tax was close to $300 a night.

27 March 2013
Unprompted review
Rated 5 out of 5 stars

Great Spring Break Experience!

The overall booking process, check-in process, and facility was a very positive experience. We plan on returning to the same location in the future.

27 March 2013
Unprompted review

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