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USTechSupport Reviews 308

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TrustScore 4 out of 5

4.2

Computer Support and Service Company
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Rated 1 out of 5 stars

Not Good. I call them to solve my issue and they want to upsell me before the connect me with a Tech. Then I wait 45 minutes on hold. Then it goes to an endless loop of commercials. Then I call back.... See more

Company replied

Rated 5 out of 5 stars

I’ve been using an older, upgraded computer for years, and occasionally it struggles with newer software. Whenever that happens, I turn to US Tech Support—a company I’ve trusted for over a dec... See more

Company replied

Rated 5 out of 5 stars

Someone on his staff convinced me to change my web browser. It caused me to loose my email and my main screen with all my icons. He called and worked on it for over an hour and was able to restore muc... See more

Rated 5 out of 5 stars

The service and customer service is excellent. I've had a number of major issues over the years and they have fixed problem. It doesn't matter everything printers, upgrades memory, removing spy and... See more

Company replied

Company details

  1. Computer Support and Service Company
  2. Computer Software Store

Written by the company

USTechSupport techs are highly trained, patient and quick to resolve most complex technology issues. Our techs will help you remotely without visiting your home or business. You don't have to wait in line or set appointments. We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.

Contact info

4.2

Great

TrustScore 4 out of 5

308 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great value

Great value. Personal hands-on tech support. Professional and timely. Easy to understand.

10 November 2024
Unprompted review
Rated 5 out of 5 stars

I had a problem getting my Outlook to…

I had a problem getting my Outlook to sync with my Gmail account. Emmanuel (technical professional) immediately knew what to do and also spent some time providing guidance on other questions I had. Outstanding experience!

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Slow response but problem solved !

I called yesterday at 130 with a computer issue and was told a tech would get back to me in 2 -4 hours. After no calls I called back today about 830 and gave them my work order. I was then transferred to a tech in minutes and Edgar was his name. He was very efficient in the things he done explaining things to me and about a 30hr working on my computer solved my problems. My computer is running great with no issues thanks to Edgar’s experience. Thank you again Edgar and have a great day!

8 November 2024
Unprompted review

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