Waited over a week for phone to arrive,no communication to tell me reason,cancelling order was straightforward.Left me wondering if because I never entered their cashback scheme or any their other off... See more
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See what reviewers are saying
I ordered these earphones on recommodation from my daughter. I am really pleased with them. I love music & I can now listen wherever I am, excellent volumn & balance of sound. Great purchase price, go... See more
Not being very technically minded, I had two queries before I could place my order. Firstly, they were very easy to contact - a real bonus from my recent experiences - and secondly replies were recei... See more
Item received was not working as expected. Got in contact with seller to request a refund. Customer service tool a little while longer than I had hoped on a second communication but the issue was reso... See more
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Ordered apple air-pods
Ordered apple air-pods, and from ordering to receiving the air-pods , everything was easy, and delivery was within a few days.
Will definitely use Uk Mobile Store again, if the need arises.
Excellent, prompt service, 10 out of 10. Thank you.
Great Product
Just what I was looking for at a good price. Received next day.
Great experience.
Ordered 3 items from UK Mobile Store and have had a PERFECT experience on all occasions. #justsayin'
Very pleased with my charger
Very pleased with my charger. Very prompt delivery
it was exactly as described and now we…
it was exactly as described and now we can charge our mobiles i was so impressed i ordered another 2 would recommend to family and friends
No problem with Vendor,Device turned up…
No problem with Vendor,Device turned up quick enough,Device easy to set up,works well,would buy again and recommend,10 out of 10
The battery pack arrived very quickly…
The battery pack arrived very quickly and was just what was needed for a camping trip.
Order delivered really quick
Order delivered really quick. Item as described.
Thanks very much 👍
Arrived much sooner than expected
Arrived much sooner than expected which was brilliant. Phone looks brand new, I'm very happy.
Quality company.
Quality company.
Top service and communication. Recommended. Thanks Ali.
Phone cables did not fit my phone stop…
Phone cables did not fit my phone stop it is very difficult to contact UK mobile store
Slow charging after only 1-2 months
I bought a "genuine Samsung cable" in April. I chose this store as I wanted to make sure I did get a genuine product to use with my original Samsung plug. However within a month or so my phone started telling me it was slow charging using this cable. My phone is fine when using my partner's original cable with my own original plug so it is definitely the cable from UK-mobile store.
The emails from customer service are not very professional, but I have had some responses (hence the two stars instead of one). My last response just said "I am very sorry please send it back for exchange" with no information on where to send it, what information to include or whether I will have to pay for postage. If I just put a cable in the post how are they going to know who it is from??
I don't trust that the good reviews for this site are genuine.
Fast delivery. Good service. Thank you.
Good. Item. Fast and free delivery. Highly recommend. Thank you.
Excellent service
Excellent service. Great price for Official Samsung fast charger and cable. Arrived pretty quick. Would use again.
Satisfied customer
Goods exactly as described, well packaged & quick delivery
Placed my order with no hassle.
Placed my order with no hassle. Items received within a couple of days.
Bought new earphones
Bought new earphones for my daughter. She's alway losing them. She found a pair on UK mobile. Within 2 days they had arrived. Very fast service. Super prices.
I ordered a charger
I ordered a charger. The process was easy and I didn't have to wait long for my purchase. I was happy with the process.
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