Uk Mobile Store Reviews 

4,068
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Waited over a week for phone to arrive,no communication to tell me reason,cancelling order was straightforward.Left me wondering if because I never entered their cashback scheme or any their other off... See more

Rated 5 out of 5 stars

I ordered these earphones on recommodation from my daughter. I am really pleased with them. I love music & I can now listen wherever I am, excellent volumn & balance of sound. Great purchase price, go... See more

Rated 5 out of 5 stars

Not being very technically minded, I had two queries before I could place my order. Firstly, they were very easy to contact - a real bonus from my recent experiences - and secondly replies were recei... See more

Rated 5 out of 5 stars

Item received was not working as expected. Got in contact with seller to request a refund. Customer service tool a little while longer than I had hoped on a second communication but the issue was reso... See more

3.3

Average

TrustScore 3.5 out of 5

4K reviews

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3.3

All reviews

(4,068)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered apple air-pods

Ordered apple air-pods, and from ordering to receiving the air-pods , everything was easy, and delivery was within a few days.
Will definitely use Uk Mobile Store again, if the need arises.
Excellent, prompt service, 10 out of 10. Thank you.

10 July 2021
Unprompted review
Rated 2 out of 5 stars

Slow charging after only 1-2 months

I bought a "genuine Samsung cable" in April. I chose this store as I wanted to make sure I did get a genuine product to use with my original Samsung plug. However within a month or so my phone started telling me it was slow charging using this cable. My phone is fine when using my partner's original cable with my own original plug so it is definitely the cable from UK-mobile store.

The emails from customer service are not very professional, but I have had some responses (hence the two stars instead of one). My last response just said "I am very sorry please send it back for exchange" with no information on where to send it, what information to include or whether I will have to pay for postage. If I just put a cable in the post how are they going to know who it is from??

I don't trust that the good reviews for this site are genuine.

9 July 2021
Unprompted review
Rated 5 out of 5 stars

Bought new earphones

Bought new earphones for my daughter. She's alway losing them. She found a pair on UK mobile. Within 2 days they had arrived. Very fast service. Super prices.

7 July 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a charger

I ordered a charger. The process was easy and I didn't have to wait long for my purchase. I was happy with the process.

6 July 2021
Unprompted review

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