Uk Mobile Store Reviews 

4,068
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Waited over a week for phone to arrive,no communication to tell me reason,cancelling order was straightforward.Left me wondering if because I never entered their cashback scheme or any their other off... See more

Rated 5 out of 5 stars

I ordered these earphones on recommodation from my daughter. I am really pleased with them. I love music & I can now listen wherever I am, excellent volumn & balance of sound. Great purchase price, go... See more

Rated 5 out of 5 stars

Not being very technically minded, I had two queries before I could place my order. Firstly, they were very easy to contact - a real bonus from my recent experiences - and secondly replies were recei... See more

Rated 5 out of 5 stars

Item received was not working as expected. Got in contact with seller to request a refund. Customer service tool a little while longer than I had hoped on a second communication but the issue was reso... See more

3.3

Average

TrustScore 3.5 out of 5

4K reviews

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3.3

All reviews

(4,068)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My god where to even begin

My god where to even begin. Ordered a Samsung Fast Wirless charger off here back in March, as I wanted to avoid the big retailers like amazon and go with a more independent business. Item was delivered a few days later, and unfortunately the wrong item was delivered. Annoying but these things happen so I messaged the seller to sort out getting the correct item. After a 3 week wait and the bluntest emails back from the retailer they eventually gave me a returns label, which I sent back the next day. Here I am 3 months later, still waiting for the refund or even acknowledgement of return. The customer service received here has been so bad its difficult to describe, most emails received were literally 3 words long (I wish I was joking), providing absolute zero assistance in chasing up the return for me, literally no care in the world. To be honest I've given up on getting the money back now, but I thought I'd at least leave an honest review considering the situation I've been through here, in the hope it stops someone else making the same mistake as me. Absolutely avoid!!!!

15 July 2021
Unprompted review
Rated 4 out of 5 stars

Fast service

Fast service, quality item, communication a little slow?
tracking service either wrong number provided or tracking service not working? a little hit miss, needs refining, but fast service is what really counts.

15 July 2021
Unprompted review
Rated 1 out of 5 stars

SCAM - Send faulty goods and do not refund

Bought a Samsung charger and cable. Took over a week to arrive and charger did not work. Advised by email to complete a returns form and send the item back which I did at my own cost. I sent it via DHL and it was delivered the following day. Did not hear anything and so chased a week later again via email. They state they have not received the return and will not refund me! Read their returns policy carefully had red lights all over it.
Stay clear, thank goodness I did not spend a lot of money with this company! TERRIBLE and hate getting ripped off no matter how much I spend. Hope this helps others to think twice. If I could give 0 stars I would.

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Ordered phone battery with standard (free) Royal Mail postal delivery. Received item as ordered within 48 hours. Excellent service!

11 July 2021
Unprompted review
Rated 5 out of 5 stars

Great!

Great!
Item arrived very quickly, properly packaged & works well. Very reasonably priced too.

Thank you :)

11 July 2021
Unprompted review

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