Except in an emergency I will always use this company to buy tyres again. Ordered my tyres on the Monday and the first set arrived on the Thursday morning, the second set on Friday morning which when... See more
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Very pleased with the service from Pneus Online! Mega quick delivery (ordered on Sunday, received the alloys on Wednesday). I also needed to contact customer services who replied straight away, in a s... See more
Awful, non existent customer service. I've been trying to contact them for weeks regarding an incorrect item they sent me and they haven't responded once, it feels like they are trying to avoid me.DO... See more
Company replied
Had to ring these guys on a Monday morning. Honestly very professional and honest. The boss on the phone was very nice and friendly but more than that he was extremely helpful. Gave me an approximate... See more
Company replied
Company details
About Tyres Pneus-online
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United Kingdom
- www.tyres-pneus-online.co.uk
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Brilliant product
Brilliant product, fast delivery, best prices, recommend to everyone
Ordered 4 tyres delivered only 3!!!!
Ordered 4 tyres delivered only 3!!!!
Tried to contact pneus online No reply just ignore! Stuck now for 3 days cause of this

Reply from Tyres Pneus-online
Ordered at a very good price
Ordered at a very good price. Ordering no problem, delivery in three days by DPD. What's not to like!
Good quality service and best price.
A great range of stock, good information about the wheels and tyres available, a very straightforward ordering process, the best price compared to others at the time of my order and fast, tracked delivery of well-packaged wheel/tyre combination. The money off offer at the time of purchase was also appreciated. Well pleased.
Dont waste your time and money with…
Dont waste your time and money with pneus.
Dont waste your time and money with this company. 1 week ago I purchased 4 yokohama tyres £111 each and paid for. While waiting for the delivery, after 3 days I received an email telling the tyres were out of stock. when I checked the web site again the same tyres were on stock but at £155 each. I mentioned this to them and they came up with another excuse mentioning "the tyres they have are old and they cant send them" which I dont believe. Basically they raised the winter tyre prices and didnt deliver what I paid for. after a week they still have my money and not sending any tyres. if you paid £111 the tyres are out of stock, but if you pay £155 they are in stock. what a wonderful company to trust. Another reason not to shop overseas. I hope at least I will have my full refund.

Reply from Tyres Pneus-online
Rapid delivery of a Continental Winter…
Rapid delivery of a Continental Winter Tyre in a size, speed & load rating not available in the uk.
Excellent exactly as expected quick…
Excellent exactly as expected quick delivery recommended
Well done fast service delivered by DPD…
Well done fast service delivered by DPD this morning, thanks
Excellent service and tyre arrived on…
Excellent service and tyre arrived on time.
Couldn’t get this tyre anywhere else as it was a new product. It was good that they had it when others didn’t
Total Nightmare.
Total Nightmare.
The Tyre Fitter that I selected from their approved Fitting Partner listing and to whom the tyres were dispatched no longer existed.
They Pneus-online claimed that as the product had been dispatched from the Belgian Warehouse they were unable to change the delivery point or recall the items..
They (Pnues) then gave me the consignment number and told me to contact DPD who is the carrier but they ( DPD ) said it was the responsibility of Pneus to contact them and without Pneus re-directing the tyres nothing could be done.
I telephoned Pneus
I E-Mailed Pnues
I copied all the participants in this fiasco into every mailing that had been exchanged..
THE CURRENT SITUATION,
Pneus have my money
I do not have any Tyres
Then Pneus have the temerity to ask me to review them.
( The only laugh of the day )

Reply from Tyres Pneus-online
Very good prices & excellent service.
Very good prices. Excellent service and delivery tracking.
Perfect
Easy, quick delivery and a fair price.
New tyres at home in a few days.
This is how an order online should look like.
Fantastic price on tyres delivery with…
Fantastic price on tyres delivery with in two day fantastic service thank you
Mr Steven Thomas
Good prices and quick delivery
Just got two tyres!
I’ve ordered one week ago 4 tyres, all of them available and as of today two tyres have arrived and other two are stuck, with different tracking numbers, in different locations in Germany.
It’s ridiculous that They don’t get theirs tyres together before shipping and so false promises of delivery times to customers leaving them waiting indefinitely. For sure I won’t install just two or three tyres out of four I’ve paid for.
I don’t understand how this company can afford to ship with so poor express couriers and get customers with just two tyres after one week and no answers and communications whatsoever. Looking forward to talk to someone that could clarify this situation.

Reply from Tyres Pneus-online
Superb
Except in an emergency I will always use this company to buy tyres again. Ordered my tyres on the Monday and the first set arrived on the Thursday morning, the second set on Friday morning which when you consider they came from the European mainland, it’s outstanding - actually quicker than my local tyre dealer could manage too. To top it all - even including fitting they were still cheaper than UK equivalent. Superb
Ordered 4 Falken Tyres 255/30/20
Ordered 4 Falken Tyres 255/30/20
Received 1 and 2 Bridgestones 145/80/14
Still waiting for the other 2 Falkens to arrive!!
this is now their reply,
Following our conversation, we have been informed by our warehouse that the Falken FK510 XL in 255/30 R20 92 Y is out of stock at the moment without any foreseeable date for a stock renewal.
In this situation, we will process the refund for the missing tyre as soon as the incorrect tyres are picked-up.
The soonest when the collection can be arranged is Tuesday, the 6th of October.
We are really sorry for this unfortunate situation and we are looking forward to hearing back from you.
Kind regards,
Their alternative Telephone Number is: 020 3499 1583
Dont ring the 0870 Number

Reply from Tyres Pneus-online
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