Except in an emergency I will always use this company to buy tyres again. Ordered my tyres on the Monday and the first set arrived on the Thursday morning, the second set on Friday morning which when... See more
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Very pleased with the service from Pneus Online! Mega quick delivery (ordered on Sunday, received the alloys on Wednesday). I also needed to contact customer services who replied straight away, in a s... See more
Awful, non existent customer service. I've been trying to contact them for weeks regarding an incorrect item they sent me and they haven't responded once, it feels like they are trying to avoid me.DO... See more
Company replied
Had to ring these guys on a Monday morning. Honestly very professional and honest. The boss on the phone was very nice and friendly but more than that he was extremely helpful. Gave me an approximate... See more
Company replied
Company details
About Tyres Pneus-online
Information provided by various external sources
Tyres Online in the UK for discount price by Pneus Online, expert store for tyre online sales. Tyres, UK, car, tyre, tyre fitting, tire, tyre supplier, tyre quote. Order car tyres, motorcycle tyres, 4x4 tyres, new tyres, discount price tyres online, all tyre brands : Pirelli, Michelin, Continental, Bridgestone, Goodyear, Dunlop, Hankook, Toyo, Vredestein, Yokohama, Firestone and many other tyres, all major brands available. Large fitting station network for tyre deliveries and fitting service. Cheap online tyres, discount online, dealers United Kingdom, fitters UK, London, Tyre expert, tyres service.
Contact info
United Kingdom
- www.tyres-pneus-online.co.uk
3.8
Great
3K reviews
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Hasn’t replied to negative reviews
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Hi,recommend very good!!!
8 March 2023
Unprompted review
AVOID AVOID AVOID AVOID
Order tyres on 22nd of November with a 72 hour delivery time. Tyres did not arrive, emailed the company 4 times, and did not respond to any of my emails. I would avoid this company at all cost
22 November 2022
Unprompted review
Sunday evening ordered 4 Rottala M+S…
Sunday evening ordered 4 Rottala M+S tyres for a very good price and yesterday the curier attempt to deliver. I know that this company doesn't answer on the Customer service number, but they reply if someone will contact by Online from..so..What can I say... Thank you guys!
7 December 2022
Unprompted review
absolutely diabolical service AVOID AVOID AVOID AVOID AV
absolutely diabolical service, got tyres from them, used there online garage finder and selected the mobile fitter, got them delivered to his address, now he says he doesn't do there tyres and won't come to me.
tried calling emailing pneus tyres with no response whatsoever, disgusting service and would stay away from this lot and use black circles, asda, halfords, anyone else actually than these clowns.
reported them to the omnibusman as I'm £260 out of pocket and no tyres.
AVIOD AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID
21 November 2022
Unprompted review
Tyre no show
Ordered my tyres and now after nearly 2 weeks still have no tyres. I have filled in the contact forms an tried ringing all to no avail. I have spoken to the courier who has told me that they received no package but just a generated consignment number. Still trying to get my tyres! Avoid
4 November 2022
Unprompted review
Reply from Tyres Pneus-online
Hello,
We have taken note of your message.
Firstly, we would like to sincerely thank you for your interest in our site and our products.
We have of course reported the incidents to the department concerned and we are doing our best to implement all the means available to ensure that this does not happen again.
While waiting for your next visit to Pneus online, we remain at your disposal for any further information.
Sincerely,
The Pneus Online team.
I am giving one star only because I…
I am giving one star only because I can't select zero.
I placed an order last week and order stated items in stock with free 48 hour delivery.
After 72 hours, order still not even dispatched.
I tried calling customer services and despite stating it is open from 8am, at 12:02pm I still get message that service is now closed.
A really poor service. I will not use again
20 October 2022
Unprompted review
Reply from Tyres Pneus-online
Dear Client,
Thank you for your message and for your feedback.
We understand the remarks made, we are aware that any system is perfectible and we are going to do what's necessary to improve ours in the interest of the customer.
Your complaint was analyzed attentively by our responsible service.
Once again we thank you for ordering with us and we apologize for any eventual inconveniences.
Best regards,
Worst company i have ever dealt with,
Worst company i have ever dealt with,, i ordered four tyres and only two sent as per thier packing note,, they then proceed to tell me to wait for the other two that they have not dispatched,,,, utterly clueless customer service!
7 September 2022
Unprompted review
Reply from Tyres Pneus-online
We thank you for your kind feedback and for your attention to Pneus-Online.
After making the necessary checks, we confirm that we have not received a report from your part.
In these cases, it is advisable to contact our customer service by email, at customers@tyres-pneus-online.co.uk or by phone from Monday till Friday, from 8:00 until 16:00, 0870 631 0489, £0,13/min
We remain available for any other clarifications.
Best regards,
I always use Pneus-online for my tyres now.
Once again I have used Pneus-online for my tyres.
I’ve bought alloys, steel rims and several sets of tyres in the past and I’ve not had one issue at any time. I’ve just bought a set of winter tyres for my work van as a gas engineer, I’m always in housing estates that never get gritted. The difference these tyres make is night and day. Wouldn’t be without the winter tyres now.
Delivered straight to your door in heavy sealed plastic and at a price that just couldn’t be beaten.
Give them a try, you will be surprised at the prices and happy with the fast, free delivery.
18 December 2020
This review is for a set of 4 alloy…
This review is for a set of 4 alloy wheels with tyres mounted ready to fit. excellent product. very quick delivery. Extremely well packaged. best price anywhere online complete with bolts and spigot rings Also a nice touch they have bolt in tyre valves not rubber pull through type.I cannot praise them enough. If I could give them 6 stars I would
A Taylor
15 December 2020
Service absolutely crap (service absolument null)
Hello,
it is now my second order from these people. The first one, 2 years ago, the tires arrived after a reasonable wait. We took an appointment to change the tires and when we took the car, the garage told us that they are of the wrong size. It took 2 additional weeks to get them replaced and 25 CHF for the phone call to their payable service line.
This time, I ordered again 4 tires. Two arrived OK. The two others are shipped to god knows where. Some address is Germany. I wrote to the support - no reply. I called them today, they told me the tires are passing through customs controls. On DPD and my account the status is FULLY DELIVERED. I am leaving on holidays and needed the tires before. What a bunch of losers - will never order anything from them. EVER.
14 December 2020
Unprompted review
Reply from Tyres Pneus-online
Dear customer,
Thank you for your message and for your feedback. We would like to apologize sincerely for any eventual inconveniences that you have encountered.
Best regards,
Very fast reliable service A+++
14 December 2020
At first
At first, i wasn't too sure about buying tyres on-line. But the tyres arrived within the 3-5 days. And came in excellent condition. They even look good and feel better on the road.
14 December 2020
Half the price of the same tyres in the…
Half the price of the same tyres in the U.K and only 2 day delivery which was free
11 December 2020
Good prices but delivery takes far too…
Good prices but delivery takes far too long and tracking is poor
9 December 2020
Reply from Tyres Pneus-online
Dear customer,
Thank you for your message and for your feedback. We would like to apologize sincerely for any eventual inconveniences that you have encountered.
Best regards,
All Season Tyres
Easy to use web site with lots of choice, good price range and availability.
Delivery from Holland took five days.
I would have given five stars but the courier did not leave the delivery in my "safe place" as requested on their web site, but left the tyres in full view in front of my house. Fortunately they were still there when I returned home.
7 December 2020
RECOMMENDED
RECOMMENDED
Good service , quick dispatch , good product
No hidden charges excellent seller
4 December 2020
Tyres ordered Monday arrived Friday as…
Tyres ordered Monday arrived Friday as promised fitting them next week will update once fitted
4 December 2020
No Tyres after 2 weeks
Prices were good, 12 days later and no delivery, emailed 4 days ago, only reply was that they would contact their warehouse and get back to me.
3 December 2020
Unprompted review
Reply from Tyres Pneus-online
Dear customer,
Thank you for your message and for your feedback. We would like to apologize sincerely for any eventual inconveniences that you have encountered.
Best regards,
Quality service
Easily ordered, Product as described, very fast delivery. Can't fault the service.
Will use again.
1 December 2020
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