We needed 24 hour care for our uncle urgently and we live quite far away, so we had no local knowledge of the care homes in the area . The situation became more crucial over a weekend - not always th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
TrustedCare offers free help & advice to people looking for care for themselves or a loved one.
TrustedCare is a leading platform in the healthcare industry that provides comprehensive and reliable information about care homes and home care providers. Our expertise and knowledge in the care industry assists individuals in navigating the complexities of choosing the right care solution. With a strong focus on quality, transparency, and trust, TrustedCare aims to assist individuals and families in finding the best care solutions for their loved ones.
TrustedCare also offers personalised support to users through our specialist team of Care Advisers, who can talk you through your options and identify the best services locally to provide the support you require. Our expertise and knowledge in the care industry assists individuals in navigating the complexities of choosing the right care solution.
Contact Us TodayOur care seekers can explore a wide range of care options tailored to their specific needs, through TrustedCare. Whether it's residential care, nursing homes, dementia care, or assisted living, TrustedCare has options for all. One of the standout features of TrustedCare is our commitment to transparency. Users can access detailed profiles of care providers, including information about facilities, services offered, and user reviews.
1 - 3 Douglas Court, Ox39 4HA, Chinnor, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Leigh-anne was very responsive and kept in touch regularly checking that I had all the information I needed.

Reply from TrustedCare
I found this company very helpful indeed in finding my father a suitable care home.
They asked a lot of questions to establish the kind of csre my father needed and found us 2 in the area we mentioned.
I spoke to a lovely lady called Ruby who rang me regularly to see how we got on.
Ruby made me an appointment for a few days later after agreeing on a place. So Altogether dad was in within 6 days...its a lovely place too. I would recommend Trustedcare to help with finding the right care home for your loved ones.

Reply from TrustedCare
I was inundated with offers of help and managed to find a lovely care home for my dad at very short notice. Matthew was very helpful in our search

Reply from TrustedCare
They were very helpful and listened to what you were looking for.
Had a few calls just to check in fir a few wks

Reply from TrustedCare
Thank you so much for trying to help
For being very sincere and caring
Thank you and bless you
Carol Graham

Reply from TrustedCare
Extremely helpful and helped me navigating the care system

Reply from TrustedCare
We spoke to a lovely lady called ruby she was so professional in her approach and put us at ease she has been there every step of way to get my dad the care home he needs thank you so much ruby

Reply from TrustedCare
Helpful and quick response made finding a carer much easier

Reply from TrustedCare
The team took time to understand our needs and came back quickly with a fully qualified shortlist. They kept in touch and were really helpful throughout the process.

Reply from TrustedCare
Great service willingly to listen to what’s needed I.E proper care for someone’s who has Alzheimer’s

Reply from TrustedCare
Excellent service provided to source an emergency respite place for an adult under 65 years old. Prompt in responding and follow up calls too to check on our progress in obtaining a place, calling us even on a Saturday. Very impressed with the help given to source respite. Care home was really good too.

Reply from TrustedCare
We needed 24 hour care for our uncle urgently and we live quite far away, so we had no local knowledge of the care homes in the area . The situation became more crucial over a weekend - not always the best time to gain information . Trusted care assessed our needs for our uncles care, made us aware of where there was availability and sent details of two places promptly for us to call. This resulted in a visit, a follow up assessment and after 3 days we had settled our uncle into the right setting

Reply from TrustedCare

Reply from TrustedCare
Very helpful suggesting care homes for my 91 year old mother. Thanks to their help we found a lovely home who,, after a brief assessment, accepted/offered my mum a place.
Highly recommend - thank you.

Reply from TrustedCare
My mum was referred on the Sunday, got a list of possible places for emergency respite care on Monday and was then rung by a care home. Visited in the afternoon, assessment for my mum on the Tuesday and she was in by the Wednesday afternoon.
All the worry and concern was taken away from me within 3 days. I was so grateful and relieved.
I had not heard of TrustedCare previously but I would highly recommend them to anyone who needs kindness and support during such difficult times.

Reply from TrustedCare
The Trust was very helpful in finding respite care for my Dad. Abigale was very helpful and offered ongoing support throughout. Thank you so much.

Reply from TrustedCare
They were with us every step of the way. Absolutely brilliant 👏

Reply from TrustedCare
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.