We needed 24 hour care for our uncle urgently and we live quite far away, so we had no local knowledge of the care homes in the area . The situation became more crucial over a weekend - not always th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
TrustedCare offers free help & advice to people looking for care for themselves or a loved one.
TrustedCare is a leading platform in the healthcare industry that provides comprehensive and reliable information about care homes and home care providers. Our expertise and knowledge in the care industry assists individuals in navigating the complexities of choosing the right care solution. With a strong focus on quality, transparency, and trust, TrustedCare aims to assist individuals and families in finding the best care solutions for their loved ones.
TrustedCare also offers personalised support to users through our specialist team of Care Advisers, who can talk you through your options and identify the best services locally to provide the support you require. Our expertise and knowledge in the care industry assists individuals in navigating the complexities of choosing the right care solution.
Contact Us TodayOur care seekers can explore a wide range of care options tailored to their specific needs, through TrustedCare. Whether it's residential care, nursing homes, dementia care, or assisted living, TrustedCare has options for all. One of the standout features of TrustedCare is our commitment to transparency. Users can access detailed profiles of care providers, including information about facilities, services offered, and user reviews.
1 - 3 Douglas Court, Ox39 4HA, Chinnor, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great help in assisting myself to find a suitable care home for my mother’s needs

Reply from TrustedCare
My contact was very kind and thoughtful and sent me some very useful contact details.

Reply from TrustedCare
The information provided for finding a care home was extremely helpful and the Customer Care team kept me fully updated. I have no hesitation in recommending them.

Reply from TrustedCare
Great service, quick responses, lots of information, good feedback. One slight reservation was that information provided was too generic and did not zero in on the specific requirements I’d provided, particularly in relation to cost.

Reply from TrustedCare
Excellent helpful people. I was impressed because they even phoned after I’d found a home, which they had recommended, that they phone back to see if I was satisfied and if they could help further. Highly recommended

Reply from TrustedCare
Trusted care were easy to deal with and quickly sent out the various details to various nursing / residential homes. This resulted in contact from a few options shortly afterwards.

Reply from TrustedCare
I was initially overwhelmed at the prospect of finding a local caring and competent nursing home for my mum which accepted local authority funding. TrustedCare quickly sent me a list of nursing homes in my area which could provide the complex nursing and dementia care mum required. Within a week, she was moved to her new home. TrustedCare made a difficult search much easier and were very supportive. I'll always be grateful for their help.

Reply from TrustedCare

Reply from TrustedCare
Very helpful in finding a suitable care home for my wife. Support and help continued throughout the search for a home until completion of the task.

Reply from TrustedCare
Provided a very good option of local care homes with some details and we selected some to visit. Chose one and have arranged care. Would have given 5 Stars but they also gave my details to all the homes and I had a C lot of phone calls.

Reply from TrustedCare
As a full time carer, trying to find a suitable care home, prices, availability can be overwhelming. I was put in touch with Trusted care a few years ago and they have taken the stress out of finding somewhere for mum. I've used them a few times now when the place I have used in the past has no availability and would highly recommend!

Reply from TrustedCare
Lovely, understanding & helpful lady, Tabitha.
She sorted lots of information for us to share with our family. She followed up on us as promised but unfortunately our situation changed but once again very understanding.

Reply from TrustedCare
Trusted Care responded immediately to our approach and were able to put us in contact with excellent local support.

Reply from TrustedCare
Excellent service from the very first time I was contacted we were called to ask if there was anything they could do with getting my mother into a care home .

Reply from TrustedCare
Very helpful. Looking for a care home for my 25 year old disabled daughter as her current home is closing down very soon due to bankruptcy.
Trustedcare have been very helpful in trying to find alternative accommodation although as yet our daughter is still without a home. Not the fault of Trusted Care. There are literally no suitable places within a 30 mile radius of our home for young disabled adults.

Reply from TrustedCare
At a stressful time Trusted Care provided some suitable and available matches that met the requirements for the care required by my father. Each home was in touch to explain the process and offer their support. Trusted Care were in touch regularly to check in on progress until he had been placed.

Reply from TrustedCare
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.