Trinity Homecare Reviews 

43
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I’ve had a really positive experience starting my new role at Trinity Home Care. Everyone has been welcoming and supportive, which has helped me feel comfortable and settled into my new position. It’s... See more

Company replied

Rated 5 out of 5 stars

Living alone I needed short-term support following an ankle and hand fracture and subsequent ankle surgery. Trinity responded quickly and were supportive, and understanding, providing practical advice... See more

Company replied

Rated 1 out of 5 stars

I honestly don't understand how Trinity Home Care stays in business. From what I've observed, the service amounts to little more than taking vitals and talking, with very little meaningful help. It fe... See more

Rated 5 out of 5 stars

The whole recruitment team at Trinity was fantastic throughout my application. They were very clear about the job expectations and kindly guided me through all the steps I had to complete. I liked t... See more

Company replied

Company details

  1. Aged Care
  2. also in
  3. Disability Services and Support Organisation
  4. Emergency Care Service
  5. Home Health Care Service
  6. Home Help Service

Written by the company

Trinity Homecare has been providing its high-quality live in care service trusted by families across England for over 25 years. Our multi award-winning care is focused on enabling independence and enriching lives, so that people can stay safely and happily in the comfort of their own home and avoid a disruptive move into a care home. Families benefit from reassurance and peace of mind that their loved one is receiving the very best care provided by a dedicated team of carers. We appreciate that circumstances may mean you need to put care in place quickly. Our expert care team can set up live in care in as little as 24 hours, sometimes sooner. We will work with you and your family to ensure you have the right care team in place exactly when you need it.


Contact info

4.1

Great

TrustScore 4 out of 5

43 reviews

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4.1

All reviews

(43)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The care is really good, office not so much

The care is really good, but there is too much that does not work in the back office. There is a real push to have carer assessments at times that dont work for me and based on telling me incorrect information as to why it needs to happen

25 July 2023
Unprompted review
Trinity Homecare logo

Reply from Trinity Homecare

Thank you for taking the time to write a review. I am sorry to hear of your experience with us. We carry out periodical assessments to ensure that the care service we provide meets the needs of our clients. We appreciate your feedback, please can you reach out so we can discuss the issues you have raised further.

Best wishes

The Trinity Homecare Team

Rated 4 out of 5 stars

Trinity expert care.

Trinity provide quality, compassionate care to my mother. I feel so reassured that she is being very well looked after.

20 July 2023
Unprompted review
Trinity Homecare logo

Reply from Trinity Homecare

Dear Julie,

Thank you very much for taking the time to write a review. We are very pleased that you are happy and reassured by our care for your mother.

Best wishes

The Trinity Homecare Team

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