We were looking to book a week away somewhere and looked at so many options we decided we would try a travel agent for help. We went to Travel House in Pontypridd seeing Kelly the manager. And we were... See more
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See what reviewers are saying
Very helpful staff who make every effort to make your holiday experience the best. Can't fault the staff who deal with you with a smile and efficiency.
Company replied
We are always welcomed with a warm and friendly atmosphere. These lovely group of ladies go above and beyond to find your perfect holiday that suits all your requirements. Staff are very kind, friendl... See more
Company replied
As usual Sharon goes above and beyond to get everything thing sorted. Kelly is always willing to help too I am Sharon’s client but everyone at Travel House Pontypridd will help if the other isn’t in t... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
8 Fraternal Parade, Pontypridd, CF37 4UG, Mid Glamorgan, United Kingdom
- 01443 555530
4.9
Excellent
230 reviews
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Reply from Travel House - Pontypridd
Thank you for the review and 5 stars ❤️
Aww Poppy is lovely
Aww Poppy is lovely. So helpful would definitely use travel house and poppy again x
21 February 2026
Reply from Travel House - Pontypridd
Hi Diane,
Thank You for 5* Review, It was my pleasure! Let us know how it went when you come back, Cant wait to hear all about it!
See You soon,
Poppy x
Brilliant as always
Brilliant as always, nothing is too much trouble for the staff. They make sure you get the best deal and explain and double check all the stuff you need to know when booking. Wont go anywhere else.
12 February 2026
Kelly was so informative and made the…
Kelly was so informative and made the booking process really easy!
2 February 2026
Reply from Travel House - Pontypridd
Awe thanks Gem for you 5* review xx
Sharon was Very pleasant
Sharon was Very pleasant, respectful, professional and friendly. And had a lot of patience, as we had to change a few things. Thank you.
8 February 2026
Reply from Travel House - Pontypridd
Hi Josie, Thanks so much for your 5* review - Sharon 😊xx
Reply from Travel House - Pontypridd
Thanks for your 5* review Pete x
Very helpful staff member
Very helpful staff member, friendly and relaxed explained everything well knowledgeable about the area
1 February 2026
Reply from Travel House - Pontypridd
Hi Sue thanks for your 5* review - glad you were happy with the holiday :-) Sharon x
Holidays 😍I have used kelly and her team for…
I have used kelly and her team for around 10 years now even though she has moved out of my home town , Kelly is always available to look and find us a great holiday at the best prices , she and her staff r the best 👌
1 February 2026
Reply from Travel House - Pontypridd
Awe thanks Nic! Always a pleasure 😊xx
Very friendly
Very friendly, helpful service. Shop is well placed to call into. The team are knowledgeable and give good holiday advice.
31 January 2026
Reply from Travel House - Pontypridd
Thanks for your 5* review Andrew xx
Wonderful staff …
What a pleasure to go into the Travel House in Pontypridd the girls are all so friendly and welcoming . This holiday I booked over the phone as I’m unwell and as usual had wonderful service from Sharon , she always makes booking holidays so easy and stress free .
31 January 2026
Reply from Travel House - Pontypridd
Aww Jul, it's always a pleasure to book your holidays, Sharon xx
Happy Holidays
Poppy sorted our holiday in quick time and attended to all holiday requirements and queries .
We went away very happy and this is the second holiday Poppy has organised .
23 January 2026
Reply from Travel House - Pontypridd
Thanks fro your 5* review Ray - Poppy xx
Fantastic service from start to finish.
Kelly, the manager went above and beyond to find us exactly what we were looking for. She offered her knowledge and experience to give us the best options for our requirements. Kelly emailed us with different choices and nothing was too much trouble. We have visited the Travel House on several occasions to book different holidays and will continue to use this company and branch in the future.
8 January 2026
Reply from Travel House - Pontypridd
Thanks for your 5* review Sarah ! its a pleasure to help you find what you want :-) See you soon xx
The staff are knowledgeable
The staff are knowledgeable, professional and go that extra mile to ensure an excellent customer service.
There is always a warm welcome awaiting us and Sharon always finds us the best holiday experiences.
27 January 2026
Reply from Travel House - Pontypridd
Always a pleasure to book you Ka xx
Sharon always goes out of her way to…
Sharon always goes out of her way to accommodate us with whatever we want from our choice of holiday including our cruises always gives us good advice.
27 January 2026
Reply from Travel House - Pontypridd
Aww Thank You Trace for your kind words, it's always a pleasure to book your holidays xx
Very helpful staff
20 January 2026
Reply from Travel House - Pontypridd
Hi Elizabeth,
Thank you for your kind words.
Kind Regards,
Poppy 😊
Amazing travel house and Sharan was…
Amazing travel house and Sharan was great as always we have booked with them on numerous occasions now
18 January 2026
Reply from Travel House - Pontypridd
Hi,
Thank you for you 5* review.
See You soon,
Sharon 😊
Sharon and Kelly are so knowledgeable…
Sharon and Kelly are so knowledgeable and helpful
17 January 2026
Reply from Travel House - Pontypridd
Hi Wend,
Thanks for you 5* Review.
Kind Regards,
Kelly & Sharon xx
Poppy was amazing an very patient with…
Poppy was amazing an very patient with me as I kept changing my mind
15 January 2026
Reply from Travel House - Pontypridd
Hi Rachel,
Thank You for your 5* Review, I was more than happy to help.
Kind Regards,
Poppy 😊
Holiday booking made easy
Travel House gave us the best service ever. The staff were very helpful and took their time to help us make our holiday choice. They took the hassle out of looking at different options for our holiday. It makes booking a holiday far less stressful. Thanks to all the staff at Travel House, we would recommend you to everyone wishing to book a holiday. Keep up the good work, you are doing a marvellous job.
13 January 2026
Unprompted review
Reply from Travel House - Pontypridd
Hi,
Thank you for your kind words.
- Travel House Pontypridd
Personal touch to finding holiday
Personal touch , knowledge of our needs from previous bookings invaluable
7 January 2026
Reply from Travel House - Pontypridd
Hi Nigel,
Thanks for your 5 * Review.
Many thanks,
Kel x
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