Lovely customer service by Tsion at three, went there for device upgrade and she helped us really well, provided all the necessary information and was really quick with all the formalities. Loved the... See more
Company replied
Location
Switch locationUnit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
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See what reviewers are saying
Saleem was eager to support when I was confused on what phone to pick. He was providing extra information and helping set up. Great customer service provided. Got everything I need. Thanks for... See more
Company replied
Great customer service by Tsion, she is lovely to talk to. She provided all the necessary information and was quick with finishing up the formalities. It was really sweet to be served by her.
Company replied
Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more
Company replied
Company details
About Three UK - 3Store Stratford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom
- 02085550132
4.9
Excellent
554 reviews
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Reply from Three UK - 3Store Stratford
Thanks so much, Franco! 🎉 We’re so happy Joel could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish
Moss have good service with customers…
Moss have good service with customers and Clear communication. He is very friendly nature with customer .
12 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thanks a ton for your review, Meghana! 🎉Moss really nailed it, and we look forward to serving you again. ☺️ -Kashish
I am very happy with the service i…
I am very happy with the service i received from joel in stratford he fixed my whatsapp and now i can contact my family overseas. Thank you Joel
12 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Margaret. Boom! 💥 Joel totally nailed it today, and we’re glad you’re all sorted! 🙌✨ -Kashish
Esha is really really helpful and…
Esha is really really helpful and customer oriented, I pleased to get her cooperation.
Thanks to Esha and Three.
11 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
That’s awesome, Asraful! 🎉 We’re glad you received such caring and helpful support. Esha went above and beyond to make everything effortless, and we truly appreciate you sharing your wonderful experience. -Neha
Esha was amazing
Esha was amazing, very helpful and explained everything well and very organised. Thank You so much
11 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Charles 😊
So glad to hear Esha took such great care of you.
Her clear explanations and friendly, organised support make all the difference.
Thanks for taking the time to let us know. -Ayesha
sania and khai has been very helpful…
sania and khai has been very helpful and helped me getting a contract. Great asset to the team
11 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Ionut. We’re delighted Sania and Khai were able to help and make sure you got everything you needed during your visit. Feedback like this really makes our day. ☺️ -Prabhjeet
Joel was amazing
I came in for my phone update met a staff Joel .He was very approchable very frindly whilst maintaining proffesional also he updated my phone for me also gave me a discount on my purchase . Thank you so much Joel .
11 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Yay! We absolutely love hearing this 🎉 Joel worked perfectly, Paula! Nothing beats walking out with some extra savings. You’re awesome! 💗 -Neha
Reply from Three UK - 3Store Stratford
Hello Laurinda! Thank you for sharing your feedback. It is wonderful to hear that the service with Joel was excellent. -Kishan
Subrata is a legend
Subrata is a legend. Very knowledgeable and patient. All the hallmarks! We bought two phones from the 3store because of his interaction.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Wow, thank you for this awesome feedback! Subrata is indeed a star, and we’re so glad his support led you to choose two phones with us! -Veronica
Moss
Moss , l am really happy that you have a great customer service care. Thank you for your service and I appreciated solving my problems and giving me a voice.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Rebecca, thank you for the ⭐⭐⭐⭐⭐ review. It’s great to hear that Moss provided the level of support you were looking for and helped resolve everything smoothly. We really appreciate you sharing your experience with us. -Ayesha
Simona was very helpful today with our…
Simona was very helpful today with our broadband issues. She helped us get everything sorted out.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Steve, thank you for sharing this. It’s great to know Simona supported you and got your broadband issue resolved smoothly. - Three Social Media Team -Suhaas
Moss and simona amazing helped us with…
Moss and simona amazing helped us with everything lots of patience took our problems into consideration very good
9 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thank you so much for your lovely feedback, Rose! We’re delighted to hear you had such a wonderful experience with Moss and Simona. 😊 -Veronica
Moss from the heart your service was…
Moss from the heart your service was excellent thank you for looking after me and my sister.
All the best!
8 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thank you so much, Ama! 🎉 We’re delighted Moss could support you and your sister in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Kai has helped me get a good contract
Kai has helped me get a good contract. Highly recommend
8 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Simple, easy, sorted! 🎉✨ We’re hyped Kai could help you out today, have an awesome week ahead! 🚀 -Kashish
Reply from Three UK - 3Store Stratford
Thank you for your 5⭐ review, Nan! We’re happy to know you had a wonderful experience. -Neha
Moss and haram were very helpful and we…
Moss and haram were very helpful and we appreciated the service.
8 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Boom 💥 Mohammad, we're glad that Moss and Haram shared such supportive care and value your appreciation ✨ -Arvind
Saleeem was very charismatic and good…
Saleeem was very charismatic and good energy and welcoming and very patient he helped us in a fantastic way and we are very happy with the service and we highly reccomend him.
8 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Sirad, we are so glad that Saleem looked after you so well during your visit. It is wonderful to know his charismatic service and positive attitude made you so happy, and we really appreciate you sharing such kind words about him. -Shivam
Great service provided by vinny he was…
Great service provided by vinny he was able to fix my phone issue
8 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Rose, thank you for sharing your experience. We are glad to hear that Vinny looked after you so well and sorted out your phone issue so smoothly. -Kishan
Reply from Three UK - 3Store Stratford
Hi Shahriar, thank you for sharing your feedback, we are glad that Moss looked after you so well and provided such an outstanding experience! Your appreciation means a lot to us. -Shivam
Tsion
Tsion , her smile makes me happy while we talking with her she explained me very clearly . I’m happy with three store in Startford because of her 😊. She have a lot of patience . Happy. To see her in three store.
6 June 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Such a joy to read this 💫 Shalu. Great to know Tsion delivered clear, patient support at our Stratford store, creating a moment that left you smiling and confident ✨ -Arvind
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