Three UK - 3Store Stratford Reviews 

511
TrustScore 5 out of 5

4.9

Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB


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Rated 5 out of 5 stars

I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the inform... See more

Company replied

Rated 5 out of 5 stars

I had a great experience. Saleem was very helpful and sorted my issue out in a matter of minutes. Brilliant customer service he was very friendly, showed me multiple options and even showed me how to... See more

Company replied

Rated 5 out of 5 stars

Kai assisted me and my wife today at the Stratford three store and he was outstanding. He is knowledgable and we able to identify the problem and resolve it within minutes. The phone offers another le... See more

Company replied

Rated 5 out of 5 stars

Khalid has been amazing. His a genuine and happy guy that made this experience very easy especially being out of contact for so long. Would definitely recommend him to family and friends!!! Three - yo... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stratford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom

  • 02085550132

4.9

Excellent

TrustScore 5 out of 5

511 reviews

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4.9

All reviews

(511)

30,137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tsion is very professional and friendly…

Tsion is very professional and friendly helped me with sim contract. Good experience in 3 store.

27 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Vinay,
Thanks for sharing your experience. It's great to hear Tsion supported you so professionally while setting up your SIM contract. We’re glad your visit to the store went smoothly.
– Three Social Media Team

Rated 5 out of 5 stars

I had a fantastic experience with…Saleem

I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the information. He answered all of my questions without rushing me and gave genuinely helpful advice throughout. His customer service was outstanding, and he made the whole experience easy and enjoyable. Saleem is a real credit to the team, and I wouldn’t hesitate to recommend him to anyone. Thank you again for all your help!

27 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hii Jess 😊
Thank you for choosing to visit our store today and for leaving such a heartwarming review! Saleem always goes above and beyond for our customers, so we are thrilled that his expertise made you feel completely confident. We look forward to welcoming you back whenever you need us next.
— Three Social Media Team

Rated 5 out of 5 stars

Moss thank you for your service from…

Moss thank you for your service from stsrt to finish. Flawless experience, yiur service is top class.

25 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Bharat, we truly appreciate your kind words. It’s great to hear that Moss delivered a flawless and efficient experience throughout your journey. Providing top‑class support is something we take seriously, and your review reinforces that commitment. Thank you for choosing us.
– Three Social Media Team

Rated 5 out of 5 stars

Moss you were superb thank you for the…

Moss you were superb thank you for the new products we now have better broadband tablets and upgrades. You are truly 10 out of 10

25 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thanks for this brilliant 5⭐ review, Amit. We’re glad Moss made your upgrades clear and easy, and it’s great to hear your new broadband and devices are already improving things.
– Three Social Media Team

Rated 5 out of 5 stars

Adnan

Adnan , Customer Advisor
The Best Customer Service I received . Very Friendly , Very Helpful and clear .
Thx

22 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Raju, thank you for your kind words. We’re thrilled Adnan created such a positive and welcoming experience for you.
— Three Social Media Team

Rated 5 out of 5 stars

Subrata is amazing

Subrata is amazing, he helps me a lot to choose the best device and plan.

21 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Suborna, we’re really glad to hear that Subrata supported you in finding the device and plan that suited your needs. Thank you for sharing your experience with us. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

The service I received from Joel was…

The service I received from Joel was amazing very helpful and helped me make the right decision on my phone contract today .

21 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Keira, thank you for the review! We’re really glad Joel guided you to make the right choice with your device option. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Joel was super helpful and patient

Joel was super helpful and patient. Advised me really well and overall great service. Thank you !

21 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Love this energy 🎉 Naomi. We’re overjoyed Joel’s expert guidance and attentive support ensured you felt confident every step of the way 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Joel was amazing

Joel was amazing, quick servicice and very helpful with my new phone upgrade!

20 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Woohoo 🎉 Traian. We’re thrilled Joel provided such prompt support and made your new device upgrade feel effortless 🌟

- Three Social Media Team

Rated 5 out of 5 stars

I had a great experience

I had a great experience. Saleem was very helpful and sorted my issue out in a matter of minutes. Brilliant customer service he was very friendly, showed me multiple options and even showed me how to use the extra sim I got before I left. I would highly reccomend coming to the Stratford branch. Thank you Saleem!

18 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Your words are a real highlight, Nowshin 🧡 We’re overjoyed Saleem’s expert guidance at our Stratford branch provided the right options, got everything sorted with pace and earned your recommendation 🌻

- Three Social Media Team

Rated 5 out of 5 stars

Maksym was really helpful and answered…

Maksym was really helpful and answered all of my queries!

18 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Absolutely fabulous, Mahboud! We’re delighted to hear Maksym made such a positive difference to your experience 😊
Three Social Media Team

Rated 5 out of 5 stars

Excellent Customer Service

Amazing customer service I definitely recommend it.
Oscar was excellent and amazing 🤩👏👏
Thank you .

17 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Ellie, thanks for sharing your experience with us. We’re pleased to hear Oscar made a positive impression and provided an experience you’d happily recommend. 😊 — Three Social Media Team

Rated 5 out of 5 stars

The service I received from Joel was…

The service I received from Joel was very satisfactions he has a good understanding and very professional I am very happy to see him today

17 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Jenny! 🌷We’re thrilled to know Joel made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team

Rated 5 out of 5 stars

Moss it was a lovely time

Moss it was a lovely time, I loved the time you gave me and fighting for me to get a great contract. You really support the customer! I’m actually a journalist and I shall write & speak about you on my tv show.

Thank you again

17 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Tanvir! Thank you so much for sharing your fantastic experience. We are incredibly proud to hear how hard Moss worked to secure the perfect deal for you.— Three Social Media Team

Rated 5 out of 5 stars

Great Experience

Mr Saleem was a great help. He advised me well, and offered a seamless experience for me.

17 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Muhammad, it’s lovely to hear Mr Saleem made your experience a positive one through the advice and assistance provided. We appreciate you taking the time to share your kind words with us. — Three Social Media Team

Rated 5 out of 5 stars

Joel … excellent work

Joel … excellent work

16 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Kavya, we’re thrilled Joel delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team

Rated 5 out of 5 stars

Happy with the service today

Happy with the service today
Like the way Joel treated me
He is Excellent

15 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thanks for sharing, 🎉 Elizabeth! Joel clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Moss

Moss, you was amazing, thank you for helping me with a new apple watch! you made the transition smooth for us.

14 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you for your feedback, Annas. We're delighted to hear that Moss made your new device setup easy and effortless for you. 😊 – Three Social Media Team

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