Esha was super helpful. I had a few enquiries about switching to three and she was so informative. She also has such a positive approach to work and her customers! Highly reccomend speaking to Esha fo... See more
Company replied
Location
Switch locationUnit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
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See what reviewers are saying
I Helen Adejumo customer of 3g meet with Kai in Westfield 3g shop he attended to me which I really appreciate him . I hereby recommend him for Good customer service If not for him today I could ha... See more
Company replied
Tsion was REALLY AMAZING. I came in upset at the network issue I was facing and Tsion handled it really well, made me feel heard and resolved my issue and I’m leaving a happy customer. Thank you so... See more
Company replied
I want to share my very positive experience. From the very first moment, Natasha was extremely kind and professional. She welcomed me with a sincere smile that made me feel comfortable right away. Her... See more
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Company details
About Three UK - 3Store Stratford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom
- 02085550132
5.0
Excellent
628 reviews
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Reply from Three UK - 3Store Stratford
Hey Irfan, we're glad to hear Amina was able to provide the support you needed and make your experience a positive one. Thank you for the feedback. 😊💚
-Three Social Media Tam.
Very good staff and supportive Joel
Very good staff and supportive Joel
15 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
That's impressive, Bobola! We’re overjoyed to hear that Joel made your experience fabulous. Thank you so much for sharing the feedback! ☺️ - Three Social Media Team
Fantastic job carried out by Joel
Fantastic job carried out by Joel. I here by recommend him and best service with Three.
15 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Ola, we're glad to hear Joel was able to provide such great support and leave such a positive impression. It's wonderful to know the service you received has earned your recommendation. Thank you for the feedback. 😊💚
-Three Social Media Team.
The way the staff treated to the…
The way the staff treated to the customise very good I am very much satisfied on it
14 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Niranjan, thank you for your review. It's wonderful to know the team made such a positive impression and that you were pleased with the support provided. We appreciate you taking the time to share your feedback.
Three Social Media Team
Reply from Three UK - 3Store Stratford
Hi Kareem, thank you for your review. It's great to see Subrata recognised for making a positive difference. We appreciate your feedback.
Three Social Media Team
Seamless Sim Creation Experience
Creating my first sim with Three was a seamless experience. Joel was exceptionally helpful with the process and made it feel really simple.
11 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Promit, we’re grateful you chose to share this. Joel helped make your first SIM setup a smooth experience, and we’re pleased the process worked well for you. — Three Social Media Team
He was so communicable
He was so communicable, he give the right information and good options, he was so nice
9 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Grigore, thank you for the fantastic 5⭐ review! 🌟 We're delighted to hear that you had such a positive experience and felt well supported throughout.-Three Social Media Team
Nandita is very helpful and kind.I like…
Nandita is very helpful and kind.I like to come everyday stratford three store because of nandita.Thank you so much.She helped me a lot
8 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Paulina, we're glad to hear Nandita has made such a positive impression and continues to provide the support you need whenever you visit our Stratford store. Thank you for the feedback. 😊💚
-Three Social Media Team.
Haram served me and i am very happy…
Haram served me and i am very happy with the service she helped me with a new phone and transferwd everything, i went to the samsung store in canary wharf but they were not able to help me properly. Haram went above and beyond to ensure everything is set for me. Lovely will br coming back for her next time.
7 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Agnes, thanks for taking the time to leave a review. It's great to hear Haram made your visit run smoothly and ensured everything was ready for you before you left. We're delighted she left such a positive impression.— Three Social Media Team
Haram herpes me and im happy with the…
Haram herpes me and im happy with the service Three 👏👍
7 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Catalin, thanks for taking the time to leave a review. It's great to hear Haram made your visit a positive one and ensured everything was taken care of for you.— Three Social Media Team
Nandita perfect costumers service very…
Nandita perfect costumers service very nice And quickly solves the problems
7 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
That's brilliant, Niki 🌟 We're delighted that Nandita's efficiency and caring approach helped bring everything to a swift resolution 💙
- Three Social Media Team
I have been assisted by Nandita and she…
I have been assisted by Nandita and she was really professional. She solved my issues in few minutes.
Best assistence ever!!
7 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Roberta, what a fantastic review to receive. We're delighted Nandita was able to get everything back on track and leave such a positive impression. Thank you for taking the time to share your experience. 💜
Three Social Media Team
Reply from Three UK - 3Store Stratford
Thanks so much, Roddy! 🎉 We’re so happy Esha could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ — Three Social Media Team
saleem bhai was very nice in helping me…
saleem bhai was very nice in helping me out today i was extremely happy i will bring my friends soni can get my refer a friend money so happy i net him he can also soeak Hindi so very much nice
4 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Pratham, thank you for sharing your feedback. It's wonderful to know Saleem made such a positive impression and helped create such an enjoyable experience for you. We appreciate you taking the time to leave a review. 💜
Three Social Media Team
Saleem is a very good customer advisor
Saleem is a very good customer advisor, I went into the store without being sure if I would be getting a contract with 3 network but he did the magic and I’m now a 3 network customer! The India manager was very rude and not helpful.
2 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Evelyn, thanks for taking the time to leave a review. We're pleased Saleem was able to help you get everything sorted and make your visit a positive experience. We're sorry to hear you were disappointed with your interaction with India.— Three Social Media Team
Reply from Three UK - 3Store Stratford
Hey there! 🌷We’re thrilled to know Kai made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team
Saleem was professional and explained…
Saleem was professional and explained everything to we needed to know clearly
2 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Natasha, thanks for taking the time to leave a review. It's great to hear Saleem was professional and made sure everything was explained clearly throughout your experience.— Three Social Media Team
Kai is absolutely excellent
Kai is absolutely excellent, very helpful, very accredited member of staff, could not ask for a better service
1 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey there, you've just made our day ✨ What a fantastic shout-out for Kai. We're delighted to hear his helpful and attentive approach left you feeling so well looked after. Thanks for sharing the love 💙
Three Social Media Team
The customer service given to me by Kai…
The customer service given to me by Kai is A*
I am very happy and thankful.
1 September 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Ahdaorah, you've just made our day ✨ What a wonderful shout-out for Kai. We're delighted to hear his A* support left you feeling so happy and appreciated 💙
Three Social Media Team
Saleem was eager to support when I was…
Saleem was eager to support when I was confused on what phone to pick.
He was providing extra information and helping set up. Great customer service provided.
Got everything I need. Thanks for making it easy!
31 August 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thanks for sharing your experience! 🌟 It is awesome to know Saleem went the extra mile to clear up your doubts and deliver top-tier support. Enjoy your new device, Rian! 📱– Three Social Media Team
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