Three UK - 3Store Peterborough Reviews 

173
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TrustScore 5 out of 5

4.9

Unit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB

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Rated 5 out of 5 stars

The staff were very helpful at three and handled my transaction very straightforward. They answered any queries we had about our broadband and mobile package. The gentleman serving us was really infor... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service today at Three! The staff member who helped me(Benjamin) was friendly, professional, and really took the time to understand what I needed. Everything was explained clearly,... See more

Company replied

Rated 5 out of 5 stars

Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more

Company replied

Rated 5 out of 5 stars

We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Peterborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom

  • 01733339072

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good advice and price

26 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Your 5⭐ review made us smile, Kelly! We’re so happy you had an excellent experience, and we wish you a fantastic day ahead 🤗 -Ayesha

Rated 5 out of 5 stars

10/10 service from Customer Advisor…

10/10 service from Customer Advisor Jake.

24 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

That's amazing to hear, Brandon. Jake is truly a gem. He always goes above and beyond, and we’re grateful your time with him was so positive! ✨ -Ayesha

Rated 5 out of 5 stars

Amazing customer service from tuba very…

Amazing customer service from tuba very kind and respectful

24 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello Malaikasarfraz, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services from Tuba, and we’re always here to help. ☺️ -Kashish

Rated 5 out of 5 stars

Top class advice

Top class advice, thank you very much

24 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

What an incredible review, Dave. You didn’t just share a review, you shared a moment that reminds us what exactly we strive for ☺️ -Ashifa

Rated 5 out of 5 stars

Good communication geat

Good communication
Respectful
Polite
Good presentation
Well detailed

23 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi there! Thanks so much for sharing this. We’re happy to see that you had such a positive experience. That's exactly what we want for our customers 😊 -Ayesha

Rated 5 out of 5 stars

Laura made my phone deal very simple…

Laura made my phone deal very simple and easy and I left with a good package deal

23 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thank you for sharing this! ✨ Laura’s expertise and personal touch truly make a difference, and we’re delighted she helped you walk away with a fantastic offer, Marinela, that perfectly suits your needs. Enjoy the rest of your day! 😊 -Ashifa

Rated 5 out of 5 stars

laura helped me set up my first sim…

laura helped me set up my first sim contract in the uk

23 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Mohammed. It’s fantastic to hear Laura made your first SIM setup smooth and straightforward. Thank you for sharing this, it means so much to us! 😊 -Prabhjeet

Rated 5 out of 5 stars

Good knowledge of product

Good knowledge of product, answered questions I had, efficient and professional service

22 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for the awesome review! We’re pleased our team made the process simple and carried it out with care. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Mr Jake is excllent

22 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Mohamed! 🎉 Awesome to hear! Huge shoutout to Mr Jake for making your experience excellent. Thank you for this amazing 5 ⭐ review. -Prabhjeet

Rated 5 out of 5 stars

Andrei was absolutely amazing

Andrei was absolutely amazing, I haven’t seen someone so good at their job in a while, very beautiful too!

22 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Andrei, this is what we love hearing from our customers! We'll be sure to pass this on! -John

Rated 5 out of 5 stars

Laura helped me with my home broadband…

Laura helped me with my home broadband brand today when i was in need. Very happy with my experience

21 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

💫 Your feedback means a lot to us, Aslam! We’re thrilled Laura could make your broadband experience smooth and seamless. Thank you for taking the time to share your experience! 😄✨ -Veronica

Rated 5 out of 5 stars

Laura helped me open my business…

Laura helped me open my business account and encourage me to try a new phone brand called Honor! Very excited to use this

21 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Your message is a gift, Jean! 🎀It’s great to hear Laura was able to guide you through the process and introduce you to something new. We’re sure you’ll enjoy your new phone 💖 -Ashifa

Rated 5 out of 5 stars

Seamless experience with the customer…

Seamless experience with the customer advisor Jake.

20 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Alice, that’s wonderful! 🎉 Knowing that Jake nailed it and made your experience remarkable feels amazing. Thank you so much for the lovely review ☺️ -Manavata

Rated 5 out of 5 stars

Phone upgrade

Quick and easy to upgrade. No hassel

18 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Mark, we are delighted to hear that our team made the upgrade smooth. Thank you for sharing, your words truly made our day. -Afaq

Rated 5 out of 5 stars

When in to upgrade my phone

When in to upgrade my phone. Tuba was very helpful and spent a lot of time researching and finding the best deal for me. Very friendly service and she's a credit to the store.

18 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Emily 😊 That’s brilliant! We’re happy to know Tuba made your upgrade smooth and helped you choose the best option. Wishing you a fantastic day 💙 -Arvind

Rated 5 out of 5 stars

Ogla is really Nice

Ogla is really Nice, Gives good customer service♥️

16 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Chathurangani! 🎉 We’re thrilled to hear that Ogla made your experience outstanding. Thank you for leaving such a fantastic 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, specially Andrea. So kind and friendly person.
I recommend 100 %

15 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

That’s awesome, Monika! A big shoutout to our team and to Andrea for going above and beyond to make your experience exceptional. Thanks for a great review. -Neha

Rated 5 out of 5 stars

I’m so happy with the service today

I’m so happy with the service today , I have met amazing people especially Andrei was particularly helpful and insightful!

15 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Woohoo 🎉 Lyudmila, we love hearing feedback like this 🌟 We’re delighted Andrei’s support made your visit truly memorable. Have an amazing day 😊 -Arvind

Rated 5 out of 5 stars

Excellent stuff service Egle Datiene

Excellent stuff service, Assistant manager Egle was very helpful.
I m very happy. Thanks

14 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Wow, Mr. Ceslovas! We’re absolutely thrilled to hear that Egle made your experience so smooth. Thank you for taking the time to share such an incredible 5 ⭐ review. Have an amazing day! -Afaq

Rated 5 out of 5 stars

Very great service

Very great service. Very helpful staff. Highly recommended.

14 January 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Edita, we couldn’t be happier! 🌟 Your recognition of our team’s 5⭐ dedication shows how great service brings lasting joy. Thank you for sharing your wonderful experience with us ☺️ -Ashifa

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