The staff were very helpful at three and handled my transaction very straightforward. They answered any queries we had about our broadband and mobile package. The gentleman serving us was really infor... See more
Company replied
Location
Switch locationUnit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB
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Excellent customer service today at Three! The staff member who helped me(Benjamin) was friendly, professional, and really took the time to understand what I needed. Everything was explained clearly,... See more
Company replied
Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more
Company replied
We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more
Company replied
Company details
About Three UK - 3Store Peterborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom
- 01733339072
4.9
Excellent
173 reviews
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Upgrade
Came in to upgrade after having problems upgrading over the phone. So much easier and quick! Andrre helped me, he was very informative and helpful. Great experience, thank you!
28 February 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you for sharing your experience, Heidi. It’s great to hear that your visit went smoothly and that Andrre offered such clear and supportive help. We’re glad the upgrade process felt effortless for you! -Manavata
Reply from Three UK - 3Store Peterborough
Hey Kamil, we’re thrilled that Jake made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica
excellent s
25 February 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Sandeep, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Andrea and egla were superhelpfull
Andrea and egla were superhelpfull. Really appreciate their efforts. Felt really happy talking to them
24 February 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Ali 🌟 We’re delighted to hear Andrea and Egla made your experience so positive, your kind words will mean a lot to them and we truly appreciate you sharing this with us. -Shivam
Friendly staff
Friendly staff, efficient and managed to complete what I came in for
19 February 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Izhaar, truly outstanding! Thank you for the 5 ⭐ love. You didn’t just share a review, you shared a moment that reminds us what exactly we strive for. -Ashifa
I am very happy the way my problem was…
I am very happy the way my problem was resolved in a few time.I am ready to give them 5 stars.
7 February 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Leonnie, we’re pleased our team could fix the situation for you in such a short window. It’s brilliant to know you’re satisfied with the outcome and that we could turn things around so efficiently. -Kishan
Laura a very good consultant
6 February 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Amazing, Florin! We’re thrilled Laura made your experience outstanding. 🎊 Thank you for sharing such an excellent 5 ⭐ review. -Suhaas
Reply from Three UK - 3Store Peterborough
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Brilliant so good
5 February 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi, Laura. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Jake tried evrry option to give me the…
Jake tried evrry option to give me the best deal. He was very, very helpful. Thank you.
3 February 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Eileen, that’s wonderful! We’re thrilled Jake made everything seamless for you. Thank you so much for the amazing 5⭐ review! -Veronica
Jake was super helpful with my upgrade
Jake was super helpful with my upgrade. Great customer service, highly recommended.
3 February 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
That’s wonderful feedback, David! It’s fantastic to hear that Jake made your experience seamless and ensured everything was clear throughout your upgrade. We truly appreciate your recommendation. -Manavata
Very helpful and patient
Very helpful and patient. Had answers to all my questions
31 January 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Lyn, thanks so much for sharing your experience 😊. We’re glad you felt supported and that all your questions were answered. -Shivam
Laura explained everything to me very…
Laura explained everything to me very clearly and helped me add a tablet to my order as I work in tech
30 January 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for taking the time to leave this feedback, William. It’s great to hear that Laura provided clear guidance and helped you add the tablet with ease. We’re here whenever you need us 😊 -Ayesha
Laura helped me save money by giving me…
Laura helped me save money by giving me a good package deal
28 January 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Every special memory begins with people like Laura, whose expertise made a difference and helped you walk away with a fantastic offer, Stivan. Enjoy your new deal, it was a joy to help! 💫 -Ashifa
Reply from Three UK - 3Store Peterborough
Hey Martin, that’s incredible! Great to hear Laura made such a lovely impression. 😊✨ -Veronica
Jake is a SUPERSTAR
Jake was an amazing help. He got me more data and set me up for amazing broadband. So much cheaper than my current provider. Thank you Jake, you're a true credit to your company!!
28 January 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you for the fantastic feedback, Jimmy! We’re glad Jake was able to get everything sorted for you and secure you a better deal 😊 He’s definitely a valued member of our team. ⭐ -Veronica
Queensgate Three
Guy i dealt with, Jake, was very helpful sorting out my pain in the ass problem👍
27 January 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for sharing this, Joao. Great to hear that Jake was able to help you get everything sorted. Have a wonderful day. -Kishan
Just join us guys I wish I will enjoy…
Just join us guys I wish I will enjoy your services
26 January 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello Muhammad, we’re glad to hear that you had a wonderful experience with us. Thank you for choosing us. 😊 -Neha
Laura - Peterborough
Laura was knowledgeable and helpful. She helped me narrow down which phone to buy based on my needs and helped me choose a budget friendly option. I would recommend her service and the deals at 3 to others.
26 January 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Nicola, thank you for sharing your lovely experience 😊 We’re pleased Laura could support you in finding an option that suited your needs and budget. Wishing you a fantastic day 🌟 -Arvind
Reply from Three UK - 3Store Peterborough
Lovely to hear Andreea did a great job, Gheorghe! Providing service at its best is our priority! 😉 -Kashish
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