Went to store in MK to refresh my account. Met customer advisor Taina who walked me through process to upgrade phones, Sims, and internet. Taina saved me a small fortune. No selling, just easy to un... See more
Company replied
Location
Switch location83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB
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See what reviewers are saying
Lovely experience with Olivia today to upgrade my new phone. She has given a lot of helpful information in details and very lovely. Thank you for making my day :)
Company replied
Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more
Company replied
Olivia was so friendly, very helpful and went out with of her way to get us the best deal. Very polite and professional and is a credit to Milton Keynes Three store.
Company replied
Company details
About Three UK - 3Store Milton Keynes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom
- 01908679020
4.9
Excellent
190 reviews
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Taina was very friendly and was able to…
Taina was very friendly and was able to make me make a purchase. She was equally very helpful with setting up my S25+.
She was very patient and took time to explain my payment plan. I love her customer service.
3 December 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
This is what we like to hear, Oluwatosin. Thanks for the 5⭐ review! Great work Taina 🎉 -Jade
We came in to get a number for our new…
We came in to get a number for our new venture. Taina and her team has helped us to get what we need .
2 December 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you, Anju, for a great review for Taina and the team :) We're happy it was a fulfilling visit to store -Scott
Great experience good service for my…
Great experience good service for my retired nan
1 December 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Brilliant store
Brilliant store, very helpful and polite go out their way to help you
29 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Absolutely Great service from all the…
Absolutely Great service from all the staff in the Milton Keynes store, I have recommended this store to at least 3 of my friends all of whom are as satisfied as I am. Wouldn’t go anywhere else, if you are looking for staff who go out of your way to help backed up by great products with versatile plans don’t self a favour and visit this store!
27 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That means the world to us, Christopher. We greatly appreciate you. Thanks a million :) -Scott
Reply from Three UK - 3Store Milton Keynes
Thanks for your feedback, Farhad, and it's lovely to hear that you enjoyed great customer service from Taina. We appreciate you taking the time to share this with us. -Michael
Naj customer service today is…
Naj customer service today is excellent! Helped us out and updated our plan, roaming plan thank you
26 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Hertha, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Perfect
Perfect, saved me a lot of money, very helpful indeed. Taina was really helpful.
Thank you 😃
26 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
There's no better time to have some extra money saved than Christmas, Jayne :) We're pleased Tania could sort that for you -Scott
Best customer services
I have managed to sort all my problems plus I have renewed my contract and saved some money
26 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for your feedback, Masoud, and it's lovely to hear that you enjoyed great customer service during your contract renewal. We appreciate you taking the time to share this with us. -Michael
My experience in 3 is really excellent
My experience in 3 is really excellent
Special Tine she is great .we took I phone 17 pro max.we are so happy
Thank you Tina and 3.
25 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Excellent service
I met with Naj on two occasions. First time to set up my home broadband and update address on account. The second time Naj helped me to get set up on the three apps. She was very patient and helpful.
25 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That sounds like an amazing experience, A. It's great that you got the continuity of speaking with Naj both times :) Thank you for the review -Scott
Excellent customer service
Taina at the Milton Keynes store has excellent customer service skills. She understood our needs and took time to find the package that suited us. We were happy with the way she took time to explain everything.
21 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Outstanding service (Taina) was…
Outstanding service (Taina) was incredibly helpful, patient, and solved my issue plus added recommendation to help save money.
Excellent customer service
experience I have had in a long time.
Thank you.
19 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Taina
Taina
Several was very good she was nice to me and my wife, Brilliant customer service .
18 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Awesome stuff. Have a wonderful day -Maxine
Good customer service from the manager Jack
I was victim of fraud, I came to the store, manager Jack give Mr the new sim card and I had a good deal with home broadband.
He took his time helping me out .
I was so relief with the services.
18 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for this fantastic 5⭐ review, Mariam. We really appreciate you taking the time to send this over! Well done Jack 👏 -Jade
Customer advisor Taina helped me out…
Customer advisor Taina helped me out with my contract.
Really good
18 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That's wonderful, Abdullah, we're so glad Taina gave you the help you needed :) -Scott
Lovely Customer Advisor
Very helpful explained everything in detail could not ask for more. Top marks for Taina x
18 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Superb, Maureen :) We're glad Taina went over everything you needed to know thoroughly and carefully, giving you confidence -Scott
Taina
Taina
Nice customer service and very lovely and friendly to me.
14 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Very friendly
Very friendly, extremely informative and pleasant to talk to.
14 November 2025
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for this fantastic 5⭐ review, Terry. We really do appreciate it! Have a great day 😊 -Jade
Reply from Three UK - 3Store Milton Keynes
Thanks for this fantastic 5⭐ review, Samuel. We really do appreciate it! Have a great day 😊 -Jade
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