Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more
Company replied
Location
Switch location83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB
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See what reviewers are saying
I was treated so well by Amanda at Mk mall store. She gave the most brilliant customer service and care and her professionalism was first class and superb. I walked out of the store highly impressed a... See more
Company replied
After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had... See more
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I would like to commend Daniel for his excellent customer service. He was warm, friendly, and very patient, and showed an impressive level of product knowledge. Daniel listened carefully and was abl... See more
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Company details
About Three UK - 3Store Milton Keynes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom
- 01908679020
4.9
Excellent
172 reviews
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Good knowledge
Jack knows his stuff and very knowledgeable about the products
8 August 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Foulet, thank you for sharing your experience. We are glad to hear that Jack looked after you so well and could share his expertise on our range during your interaction.— Three Social Media Team
Excellent customer service
Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purchase when other places did not match her behaviours. Thank you Olivia!
8 August 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Kate, we’re glad Olivia made everything clear and comfortable for you. Thank you for sharing your experience. – Three Social Media Team
Reply from Three UK - 3Store Milton Keynes
Hi Peter, thank you for the wonderful feedback. We are glad to hear that our team looked after you so well and made your experience quick and pleasant.— Three Social Media Team
Great service
Great , fast service,the member of staff know what they are doing, very helpful.
31 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you for sharing this wonderful feedback, Gillian! We’re delighted to know our team made your experience so positive 😊
Three Social Media Team
I was treated so well by Amanda at Mk…
I was treated so well by Amanda at Mk mall store. She gave the most brilliant customer service and care and her professionalism was first class and superb. I walked out of the store highly impressed and satisfied.
30 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Mohammed, thank you for taking the time to recognise Amanda following your visit to our MK Mall store. It's fantastic to know their professionalism and genuine care made such a positive difference to your experience. We appreciate you sharing your feedback with us. — Three Social Media Team
Excellent swift customer service
Excellent swift customer service. Im very please. Im not switching to no other network again.
23 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi there, it is wonderful to know that our swift assistance made such a fantastic impression and earned your total loyalty! Delivering seamless care every time is what we strive for, and we are delighted to have you connected with us. — Three Social Media Team
Taina
Taina! Was very friendly and honest, she made us feel very welcome , she was also very helpful
She solved all our queries
17 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Howard, we're delighted to hear Taina gave you such warm and supportive service. Thank you for the wonderful 5⭐ review!
Three Social Media Team
Nag was extremely helpful and went…
Nag was extremely helpful and went above and beyond. Her customer service was very excellent. Would definitely ask for her again
17 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That's fantastic, Gail. We're glad to hear that Nag provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😇- Three Social Media Team
Tima
Tina, in milton keynes shop has been of great help to me. Her services are amazing, has lots of patience and kind. She also taught me lots of different things you can get using Three app. Thank you Tina.
15 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi there 🎯 We’re overjoyed Tima’s thoughtful support at our Milton Keynes store made such a positive difference, and it’s wonderful to know she helped you discover more ways to get the most from Three+ 🌟
- Three Social Media Team
So friendly Taina was super helpful and…
So friendly Taina was super helpful and kind along with all the store staff.
7 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hello Jeremy, we’re really glad to hear Taina and the team made your visit feel warm and easy. - Three Social Media Team
Yakenna was very knowledgeable and…
Yakenna was very knowledgeable and patiently exploited the best options for my needs. Highly impressed.
6 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Blessing, it’s wonderful to know Yakenna provided clear guidance and took the time to find what suited you best. We appreciate you sharing this. 💙
— Three Social Media Team
Dicken was outstanding
Dicken was outstanding! My daughter got her exam results when we were in the store and he gave me time to take the call and then tissues when we cried!
6 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi 😊
We really value your kind feedback.
It’s great to hear Dicken was outstanding and showed such care when you needed it.
Your message truly made our day.
— Three Social Media Team
Big Thanks to Mr Dicken for his help.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey, Eman! It’s wonderful to hear that Mr. Dicken made such a positive difference during your experience, and knowing our team has been able to support you so well means a lot to us. 😇
The Lady attended to me very well she’s…
The Lady attended to me very well she’s very good kind💯👍👍👍🙏🙏
2 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for your feedback, Abolore. It’s positive to know your experience was handled clearly and the advisor guided you through everything effectively. Your acknowledgement of their work is appreciated.
Three Social Media Team
Yakenna was very helpful today
Yakenna was very helpful today, she is very smart and lovely. She helped me with my sim card
1 July 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you so much, Fariba! 🎉 We’re delighted Yakenna could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team
Great customer service to sort out my…
Great customer service to sort out my contract issues. Taina helped with charm and professionalism. Very happy, Dai P
26 June 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
We're so glad to hear Taina worked her magic, Dai :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help.
— Three Social Media Team
Great hospitality
Great hospitality, taina was very helpful and gave great advice. Very patient
23 June 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Rayo, thanks for leaving your feedback. We're happy to know Taina provided the guidance and care you needed 🌟
-Three Social Media Team.
Daniel
He was very helpful. He fixed the problem I had for over a year within a few seconds. He is fantastic at his work
23 June 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi there Geoffrey 💖
Thank you so much for sharing this, we’re happy to hear that Daniel was able to sort out an issue you’d been dealing with for over a year ✨ Getting everything fixed in just a few seconds truly shows how fantastic he is at what he does. We’ll make sure your lovely feedback reaches him 💗
—Three Social Media Team
Reply from Three UK - 3Store Milton Keynes
Hi Patience, thank you for your review. We're glad Daniel helped make your experience smooth and enjoyable 😊
-Three Social Media Team.
Reply from Three UK - 3Store Milton Keynes
Hello Amanda, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the 5⭐ review! -Neha
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