Three UK - 3Store Milton Keynes Reviews 

200
•
TrustScore 5 out of 5

4.9

83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB

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Rated 5 out of 5 stars

Taina helped my daughter with her first contract since graduating from university. She was very patient, friendly and knowledgable about the whole process making it very easy. Great customer service... See more

Company replied

Rated 5 out of 5 stars

dealt with by a very pleasant young girl, understood my wife's requirement regarding replacement IP and explained quite clearly the terms of the new agreement. Overhaul, good and prompt service

Company replied

Rated 5 out of 5 stars

Went to store in MK to refresh my account. Met customer advisor Taina who walked me through process to upgrade phones, Sims, and internet. Taina saved me a small fortune. No selling, just easy to un... See more

Company replied

Rated 5 out of 5 stars

After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Milton Keynes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom

  • 01908679020

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service from Taina

Taina helped my daughter with her first contract since graduating from university. She was very patient, friendly and knowledgable about the whole process making it very easy.
Great customer service thanks

7 October 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

What a brilliant milestone to celebrate, Justin! 🌟 We are thrilled Taina provided such reassuring guidance for your daughter. Our aim is always to make these big moments a great experience. ✨ – Three Social Media Team

Rated 5 out of 5 stars

Oliva in the MK store is amazing!

4 October 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey Bianca, thank you for your feedback! We're delighted to hear Olivia in the MK store provided such a positive experience and made a great impression. 😊💚
-Three Social Media team.

Rated 5 out of 5 stars

Taina was absolutely fantastic

Taina was absolutely fantastic. I am useless with phones, and I couldn’t have asked for a better person to serve me. She showed so much patience with me, and was extremely kind. 10/10 for her

1 October 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thank you for your feedback. It's great to hear that Taina was able to help and made such a positive impression. 🌟 — Three Social Media Team

Rated 5 out of 5 stars

purchasing a replacement IP

dealt with by a very pleasant young girl, understood my wife's requirement regarding replacement IP and explained quite clearly the terms of the new agreement. Overhaul, good and prompt service

25 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey Mr Grant, thank you for taking the time to leave such a wonderful 5⭐ review! 😊 We're delighted to hear that our team provided a welcoming and professional experience while helping you and your wife find the right solution.-Three Social Media Team

Rated 5 out of 5 stars

Naj was great and I had a seamless…

Naj was great and I had a seamless experience purchasing my new phone. Thank you 😊

24 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Reviews like yours make our day, Liz. It's fantastic to hear Naj provided such helpful support while you were purchasing your new phone. Thanks for sharing this.
Three Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Luma was very helpful and very clear

13 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Woohoo 🎉 Francisca, We're glad Luma's clear expertise and attentive support made such a positive impression 🌸

- Three Social Media Team

Rated 5 out of 5 stars

Biswarupa is very helpful and very…

Biswarupa is very helpful and very happy.

10 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That's impressive, Lawrencia! We’re overjoyed to hear that Biswarupa made your experience fabulous. Thank you so much for sharing the feedback! ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Dan was amazing

Dan was amazing , I really appreciate it. He was quick and delivered a great customer service.

8 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Shobika, thanks for taking the time to leave a review. It's great to hear Dan made such a positive impression and ensured everything was handled smoothly and efficiently for you.— Three Social Media Team

Rated 5 out of 5 stars

Great service …

We came to Three with a WIFi problem and they gave us a really great solution. While we were in there, the staff also gave us a better deal on our phone plans! Saving me £25 a month!

We ended up taking the temporary WIFi solution back (because our old one started working again) and the team made it very easy for to return and while we waiting Jack the Assistant Manager set up my phone as an E sim for me. As I was a bit worried about the change over. Thanks Jack

7 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Michael, thank you for sharing your experience. It's wonderful to hear the team were able to support you with a range of queries and help find solutions that worked for your needs. We're delighted Jack helped make the move to eSIM feel straightforward and reassuring. 💜

Three Social Media Team

Rated 5 out of 5 stars

Jack and yakenna was super helpful

Jack and yakenna was super helpful. Was very easy in and out to upgrade and new phone.

6 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That's brilliant, Yarzar 🌟 We're delighted that Jack and Yakenna made your upgrade feel effortless and had you all set with your new phone in no time 💙

- Three Social Media Team

Rated 5 out of 5 stars

Lovely experience with Olivia today to…

Lovely experience with Olivia today to upgrade my new phone. She has given a lot of helpful information in details and very lovely. Thank you for making my day :)

4 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey Millie! Thank you so much for this beautiful review! 😊 Olivia is fantastic at breaking down all the details and made your phone upgrade such a lovely experience. 📱✨ – Three Social Media Team

Rated 5 out of 5 stars

Amazing service

Great customer service from all the team, Biswarupa and Dan have been amazing from the start

3 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Charley, it's fantastic to see recognition for Biswarupa and Dan. Their dedication clearly shone through, and we're pleased their efforts contributed to such a positive outcome. Have a lovely day. 💜

Three Social Media Team

Rated 5 out of 5 stars

We were helped by Biswarupa who was…

We were helped by Biswarupa who was brilliant, knowledgeable and friendly! Helped me switch over to 3 with ease!

3 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Katie, thanks for the fantastic review. We're pleased to hear Biswarupa provided outstanding support with a warm approach and made your transition to Three stress free and efficient.
- Three Social Media Team

Rated 5 out of 5 stars

Olivia was so friendly

Olivia was so friendly, very helpful and went out with of her way to get us the best deal.
Very polite and professional and is a credit to Milton Keynes Three store.

2 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

That's brilliant, Claire 🌟 Olivia sounds like an absolute star. We're so pleased her helpful nature and expertise helped make such a positive difference.💙
Three Social Media Team

Rated 5 out of 5 stars

Liv was amazing

Liv was amazing ! Friendly and helpful couldnt recommend more

2 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hi Bradley, thanks for taking the time to leave a review. It's great to hear Liv made such a positive impression and helped make your visit a smooth one.— Three Social Media Team

Rated 5 out of 5 stars

Went to store in MK to refresh my…

Went to store in MK to refresh my account. Met customer advisor Taina who walked me through process to upgrade phones, Sims, and internet.
Taina saved me a small fortune. No selling, just easy to understand advice, guidance and plenty of patience - and loads more data!

2 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes


Hey Simon, you've just made our day ✨ It's wonderful to hear Taina took the time to guide you through your options with such patience and clarity, helping you make informed choices along the way. Thanks for sharing such fantastic feedback 💙
Three Social Media Team

Rated 5 out of 5 stars

Taina was helpful thanks

Taina was helpful thanks

1 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks for sharing your experience, Adel! ⭐ It is wonderful to hear that Taina delivered such smooth and dedicated care. – Three Social Media Team

Rated 5 out of 5 stars

Dicken was superb and the best…

Dicken was superb and the best experience we have had ever in any shop.

Dicken was quick,effective and extremely helpful and polite

1 September 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey Cameron, you've just made our day ✨ What an incredible shout-out for Dicken. We're thrilled to hear his prompt support, professionalism and helpful approach made such a standout impression. Thanks for sharing the love 💙
Three Social Media Team

Rated 5 out of 5 stars

Naj is brilliant and professional and…

Naj is brilliant and professional and she know what she iss doing and very well explained and easy to speak to.

30 August 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Thanks so much, Cecilia! 🎉 We’re so happy Naj could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ — Three Social Media Team

Rated 5 out of 5 stars

Naj has been excellent!

30 August 2026
Unprompted review
Three UK - 3Store Milton Keynes logo

Reply from Three UK - 3Store Milton Keynes

Hey George, thank you for your glowing review. It's wonderful to hear Naj provided such excellent support. Wishing you a fantastic day. 😊 - Three Social Media Team

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