Nilza brilliant at Manchester Arndale! Fantastic help, explained things easily and made us feel so welcome! 5 stars
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Nilza was amazing, she is so helpful. Helped with our phone problem today and assisted 100% customer service
Company replied
Visit market street office in Manchester to buy broadband service. Everything setup in couple of mins and flawless service was provided by Nilza.
Company replied
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more
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Company details
About Three UK - 3Store Manchester (Arndale)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
27 Market Street, M1 1WR, Manchester, North, United Kingdom
- 01618328489
4.8
Excellent
356 reviews
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I was greeted by Ommer ar the three…
I was greeted by Ommer ar the three store a few times and his service has been impeccable.
4 March 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Wow, Ommer strikes again, Muhammad! 💫 We love hearing how outstanding his service has been. Thanks for sharing your fab experience! -Veronica
I was served by javeria and she helped…
I was served by javeria and she helped me understand my contracts and even helped me get a better deal! She's an asset to your company
4 March 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey Zafar, that’s awesome! We’re so glad that Javeria was able to take care of everything for you. Thank you for this amazing 5⭐ review! -Veronica
Nilza was very professional and very…
Nilza was very professional and very attentive. She made me feel heard and she gave me the time to talk. After talking to her I was able to made the right decision regarding the type of phone I wanted. Thanks to her a I’m very confident on my choice. She is a fantastic professional. 100 out of 100
26 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Oh wow, Celcia! 😃
Thank you for sharing such kind words about Nilza and the guidance she provided along the way. We’re so glad she helped you feel comfortable and supported in making the right decision. Congratulations on your new phone, plus that 100/100 rating truly made our day! Here’s to many more smiling moments together! 💗 -Kashish
Great job from Marcus
Great job from Marcus. Helped me with my plan very quickly and was very friendly. Overall good experience at Three.
21 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey Angel, thanks for sharing your lovely experience! 🎯 Great to hear Marcus provided friendly, helpful support and guided you to the plan that suited you best. Wishing you great things ahead 💙 -Arvind
bis was amazing she was so helpful…
bis was amazing she was so helpful saved me money and gave me great advice - she is a definite asset to your company
20 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hello William, we’re delighted Bis offered valuable guidance, helped you save and showed the dedication that makes her exceptional. Thank you for sharing your amazing feedback! -Suhaas
Bis is such a lovely girl
Bis is such a lovely girl. I would totally recommend customers to go to Bis. Lovely experience. Thanks
20 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Wow, Ruth! 🎉 It’s wonderful to hear that Bis made your experience seamless and that everything went so smoothly for you. Enjoy the rest of your day! -Neha
Reece
Reece, mega thank for his absolutely amazing help, service and warming atmosphere.
18 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Marek, thank you for sharing this. It’s wonderful to hear that Reece and Mega created such a warm experience and provided exceptional support throughout your time with us. Enjoy the rest of your day. -Afaq
I went into 3 and got the best service…
I went into 3 and got the best service from Javeria, she was extremely welcoming and kind and helped resolve my issue. I upgraded my sim and got a great offer thanks to Javeria for her help.
15 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
We’re thrilled Javeria could guide you seamlessly into your upgraded journey, Emily. She ensured you walked away with not just a great offer but a truly memorable experience of care. -Ashifa
Great customer service
Bis was incredible from start to finish, friendly, informative and efficient. I would highly recommend
12 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Damien, it’s wonderful to hear that Bis delivered such clear guidance and attentive service. Thank you for taking the time to leave such a brilliant 5 ⭐ review! -Suhaas
Fast service
Seen to quickly. Jaz was great!
She was clear, sorted cancelling and renewing my contracts really quickly.
Also appreciated the step by step instructions on cancellation.
Shame I couldn’t just cancel in store though!
11 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
From start to finish, Jaz ensured every detail was handled with precision and care, turning a complex task into a seamless solution. Thank you for your kind words. Enjoy the rest of your day! 😊 -Ashifa
I went there today….Met Javeria..she…
I went there today….Met Javeria..she helped us alot…acknowledgeable customer service ….
11 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Fardeen. It’s wonderful to hear Javeria gave you such attentive and supportive service during your visit. Thank you for sharing your experience with us. ☺️ -Prabhjeet
Getting phone and contract
Reese was incredibly helpful and giving great advice on what phones best and what contract to get
10 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hello Elizabeth, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Anto ,was amazing loved her energy and…
Anto ,was amazing loved her energy and veryy helpful
10 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Lalit, we’re thrilled Anto’s friendly and supportive approach made your visit so memorable 💙. Thanks for your kind words 🌟. -Shivam
The staff was good
The staff was good. The guidance they give is absolutely perfect. Especially one of the staff member named Anto, she is really nice. Friendly dealing it was.
10 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey Harris! It sounds like the crew and especially Anto provided such fabulous support that your visit became unforgettable and truly earned a brilliant 5 ⭐ -Ashifa
Reply from Three UK - 3Store Manchester (Arndale)
Thank you, Usman. It’s great to hear that Anto made such a memorable impression. Have a wonderful day. -Manavata
Bis she’s really kind she helped us.
9 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Such lovely feedback, Aye. Bis created such a welcoming and supportive experience for you, and we’re glad you felt so well looked after 😊. -Manavata
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for sharing this, Sian! Wonderful to hear Bis made such a great impression. ⭐😊 -Veronica
Aby was wonderful
Aby was wonderful, kind and generous with coping with the questions put across to her during out visit. She provided advice that was sincere and helpful. I’m proud to be a Three customer after having been served by Abi. I will convert my family and friends to the 3network.
8 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Wonderful feedback, Tiri! 🌟 Aby’s dedication and genuine guidance created a meaningful experience, leaving you inspired and building your confidence in choosing the Three network. -Manavata
Bis was very helpful and made it a very…
Bis was very helpful and made it a very easy and quick process to get a new phone
8 February 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Dion, thank you for your outstanding 5 ⭐ review! We're thrilled to hear that Bis made your experience epic and ensured your new phone was ready to use. Have a wonderful day! -Afaq
Reply from Three UK - 3Store Manchester (Arndale)
It’s wonderful to know you had a positive experience, Samuel. We’re happy Abi delivered the support you needed. -Suhaas
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