Tasha at the Three store in Trafford centre was incredibly helpful in getting my broadband and two SIMs sorted. She’s very knowledgeable, friendly and made the whole process easy. Excellent customer s... See more
Location
Switch locationUnit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB
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See what reviewers are saying
Eesa and Gemma were amazingly helpful as u was looking for a device for work and was unsure of what I needed They talked me through the options and even helped to set up the device for me which,as... See more
Company replied
Tasha was absolutely amazing, we went to every other mobile phone store and was sold on 3 because of her. She was warm, welcoming and couldn’t be more helpful. What an excellent member of your tea... See more
Company replied
Ibrahim was an amazing host to us at the shop. He guided my mum who was getting charged 50% more on her bill because of a messaging app. He also explained the process of buying a phone to us and vario... See more
Company replied
Company details
About Three UK - 3Store Manc. (Trafford Ctr)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom
- 01617473945
4.8
Excellent
183 reviews
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Ibrahim & the staff were absolutely…
Ibrahim & the staff were absolutely fantastic !.I was victim of a scam & he went the extra mile to get me back on line.Couldnt have done more!
Thank you 🙏
7 March 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Alan, thank you for sharing this with us. We’re really pleased to hear how Ibrahim and the team supported you during such a difficult situation, and that they went the extra mile to get you back online. Your kind words mean a lot, and they’ll be delighted to know their efforts were appreciated. ⭐ -Neha
Miz is very polite and very helpful to…
Miz is very polite and very helpful to us in our transaction, easy to talk to, very professional.
4 March 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Voltaire 😊 Thanks for this lovely 5⭐ review about the service you received from Miz. We really do appreciate it -Jade
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Amr, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Anil at the Trafford Centre
Anil at the Trafford Centre branch was super patient, went through every option very clearly without any feeling of pressure to commit.
2 March 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Holly, it’s brilliant to hear that Anil at our Trafford Centre store provided such a calm and thorough experience by explaining all choices with a relaxed approach. -Kishan
Very disappointed
I am extremely disappointed with the service I received from Three, branch in Trafford Centre Manchester.
I was advised by Sahil to contact him for support to resolve my issue. I followed his advice and reached out to him. But yesterday, despite of numerous attempts to contact him, yet I have still not received any response. The lack of communication and follow-through has been very frustrating. And he knows the urgency of this matter.
It’s disappointing to experience such poor customer service, especially after being directed to seek help. I expected a much higher standard of professionalism and responsiveness.
Unfortunately, this experience has left me feeling undervalued as a customer. I hope the company improves its communication and support process moving forward.
25 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
We’re sorry to hear about the difficulties you faced and the lack of communication after reaching out for support, EG. We understand how frustrating this must have been, especially given the urgency of your matter. Please accept our sincere apologies for the inconvenience and for not meeting the level of service you rightly expected.
We truly value you as our customer and are committed to delivering a much higher standard of professionalism and responsiveness moving forward. If you’d like to raise a formal complaint, you can do so here: https://bit.ly/3uJlOrF. -Kashish
My experience was brilliant …
My experience was brilliant and the staff helped me sort my new as I not very good with technology and they very helpful and friendly, knowledgeable
25 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Yay! We absolutely love hearing this 🎉 Our team was spot on, Adam! Nothing beats walking away with great customer service. Thank you! 💗 -Kashish
Miz was a really helpful ,he did the…
Miz was a really helpful ,he did the best thing for us and make us leave very happy
100./. I will be back just for his good customer service .thanks miz
24 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Iman, we’re delighted to hear you had such a positive visit and left feeling satisfied. Miz clearly made sure all your questions were taken care of, and it’s wonderful to know you’re happy to continue with us. Thank you for sharing your experience, it means a lot to us! 🌷 -Kashish
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thanks for the amazing review, Mujahed! We’re thrilled to hear that Miz provided excellent support and guided you to the best deal. -Neha
New Phone/Sim
Miz helped me significantly with getting a new phone and a new sim. Really detailed explanation and answered all questions I had
18 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you for taking the time to share your experience, Tongantoko 😊. We’re pleased to hear that Miz provided clear, detailed support with your new phone and SIM 📱✨. -Veronica
MIZ AND AMAAN fanatic
MIZ AND AMAAN fanatic. Renewed our 10 business lines and helped us with a cancellation
17 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Yay, Cherry. We absolutely love hearing this 🎉 Glad that Miz and Amaan supported you so smoothly with both the upgrade and cancellation. Serving you was an absolute pleasure. -Arvind
Very polite
Very polite, and good at explaining for someone who didn’t understand
17 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you for sharing your experience, Jess. It’s fantastic to hear our team offered such clear, reassuring guidance and made everything easy to follow. -Manavata
A really professional experience with…
A really professional experience with Amaan who made it all very quick and easy for us. Much appreciated..
16 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you, Sarah. We’re so pleased to hear that Amaan made everything smooth and straightforward for you. Feedback like yours means a great deal to us. ☺️ -Prabhjeet
Amaan Three Trafford
Amaan was very helpful and patient while myself and my partner were changing phones and service providers. He gave us lots of information about which deals were best value for money.
15 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
We’re loving it, Toni! Amaan’s patience turned a tricky switch into a smooth journey and those savings were just the cherry on top of an already brilliant visit. -Ashifa
Excellent service and very helpful
Excellent service and very helpful
12 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Simon, it’s great to know your experience was positive and that our team provided the support you needed. -Kishan
Miz was brilliant
Miz was brilliant. The Trafford store are the best of the best. I had a fraud issue which has been sorted out he was extremely painent. Also sorted me out a new deal where I get better value for money
11 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you for your wonderful review, Jacek! 🌟 We’re so pleased Miz was able to sort out your fraud situation and help you choose a deal that offers greater value at the Trafford branch. 😊 -Veronica
Miz was super helpful
Miz was super helpful, sorted my contract quickly and efficiently. The other staff were helpful and friendly. I always use the Trafford branch now
11 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you so much for your wonderful feedback, Silv! 🌟 We’re pleased to hear Miz sorted your contract quickly and that the Trafford team continues to give you a great experience. 😊 -Veronica
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Mohamed, it’s wonderful to hear everything went smoothly and that our team member made the interaction enjoyable. We appreciate your review. -Suhaas
Happy with the service
10 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Yunan, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Samaneh, we love creating amazing experiences, and we’re so happy to hear that you’re pleased with our services. Wishing you all the best going forward. 🤗 -Ayesha
Miz!
Miz!! Was fantastic he spent a few hours with me sorting my issue out. I have ended up renewing my contracts and signed 2 new contracts!! Highly recommend the Trafford store.
10 February 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Abiola. We’re glad Miz at our Trafford store provided the dedicated support needed to resolve your situation, finalise your additional agreements, and help with extending your plans. -Kishan
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