Tasha at the Three store in Trafford centre was incredibly helpful in getting my broadband and two SIMs sorted. She’s very knowledgeable, friendly and made the whole process easy. Excellent customer s... See more
Location
Switch locationUnit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB
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Eesa and Gemma were amazingly helpful as u was looking for a device for work and was unsure of what I needed They talked me through the options and even helped to set up the device for me which,as... See more
Company replied
Tasha was absolutely amazing, we went to every other mobile phone store and was sold on 3 because of her. She was warm, welcoming and couldn’t be more helpful. What an excellent member of your tea... See more
Company replied
Ibrahim was an amazing host to us at the shop. He guided my mum who was getting charged 50% more on her bill because of a messaging app. He also explained the process of buying a phone to us and vario... See more
Company replied
Company details
About Three UK - 3Store Manc. (Trafford Ctr)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom
- 01617473945
4.8
Excellent
183 reviews
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Tasha at the Three store was fantastic
Tasha at the Three store in Trafford centre was incredibly helpful in getting my broadband and two SIMs sorted. She’s very knowledgeable, friendly and made the whole process easy. Excellent customer service. Thank you, Tasha! Highly recommend.
20 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ibrahim was an amazing host to us at…
Ibrahim was an amazing host to us at the shop. He guided my mum who was getting charged 50% more on her bill because of a messaging app. He also explained the process of buying a phone to us and various sim packages. He was a great help to us today. Thank you 😇
17 October 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Franklyn, thank you for the fantastic 5⭐ review. We're delighted to hear that Ibrahim provided great support with the billing query and clearly explained the phone and SIM options, making the experience seamless throughout.
– Three Social Media Team
Eesa and Gemma were amazingly helpful …
Eesa and Gemma were amazingly helpful as u was looking for a device for work and was unsure of what I needed
They talked me through the options and even helped to set up the device for me which,as an older customer I felt was very kind of them.A great experience and good value for money
17 October 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi there, thank you for the fantastic feedback. We're delighted to hear that Eesa and Gemma provided exceptional support by helping you explore the available options, find the right device for your work needs, and get everything set up, making the whole experience smooth, valuable, and hassle free.
-Three Social Media Team
Thank you for our pleasant experience
Thank you for our pleasant experience. Anilraj was great and made sure we found what we were looking for. His customer service was what I expect when visiting a store. Thank you again Anilraj and Three.
6 October 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
That’s awesome to hear! Anilraj was able to provide the solution you needed, and we’re grateful you had such a satisfying experience. Your feedback means a lot to us. 🥰 - Three Social Media Team
Excellent service from Karam
Karam was excellent. Gave me a great deal, would highly recommend
3 October 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Matt, thanks for taking the time to leave a review. It's great to know Karam supported you in finding a suitable option and delivered a positive experience.
Three Social Media Team
Had a great helping hand from Karam in…
Had a great helping hand from Karam in Customer Service to find me a new contract and a cracking deal, and very friendly. 🙏🙏🙏
3 October 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Matt, thank you for your review. We're delighted to hear Karam helped you find a suitable contract and great value, while making the process a positive experience.
Three Social Media Team
Miz helped me with complaint
Miz helped me with complaint , he is so helpful
30 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi, Fareeha! We're so pleased to hear that Miz provided you with excellent service. We hope you enjoy the rest of your day! ☺️ - Three Social Media Team
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Simple, easy, sorted! 🎉✨ We’re hyped Miz could help you out today, have an awesome week ahead Muhammad! 🚀 — Three Social Media Team
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Nauman, thank you for sharing this amazing 5⭐ review. It's lovely to see Miz receive a well-deserved mention.
Three Social Media Team
Superb service and a bravo to Miz
I can’t praise enough Miz @Traffied Centre Three Store who provided superb services - he’s a good solution provider who sought the best scenario for us. Bravo!
30 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Estella, thank you for sharing your experience. We're delighted to hear Miz at our Trafford Centre store took the time to find the right solution for you and made your visit such a positive one.— Three Social Media Team
Three Trafford Centre agent service
Miz is a wonderful and professional agent. He is seasoned and experienced, fast responsive and caring about our needs.
30 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Jocelyn, thank you for sharing this amazing 5⭐ review. It's lovely to see Miz recognised for the support and attention he provided throughout your experience.
Three Social Media Team
Tasha helped us a lot today
Tasha helped us a lot today. Thanks for all her helps :)
28 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Taha, it's lovely to see Tasha recognised in your feedback. Moments like this highlight the value of taking the time to support customers when it matters most. — Three Social Media Team
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Short, sweet, and to the point. We love it! Thank you for the wonderful review, Rossi. ✨ – Three Social Media Team
Karam Is A Star
Karam went over and above in helping. Previously credit blacklisted it was no surprise when my application was declined. Karam willingly told me he would appeal the decision. I suffer with significant mental health and he doesn’t realise how invaluable his help was and I was accepted. Customer service at its finest, wouldn’t hesitate to recommend him.
26 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Your words speak volumes, Claire 💙 We're pleased Karam's determination and dedication made such a meaningful difference, and we're grateful he took the time to support you through a challenging situation while championing your application. Your recommendation says it all 🌟
- Three Social Media Team
Do you even want my business?!
The attitude of the person who came to help me was not acceptable at all. He barely spoke a word, didnt look my way once nor make any eye contact with me. It felt very dismissive. I never got his name but it was the man who used way too much wax on his side burns. The whole exchange felt very short and uncomfortable and he made me feel small.
25 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Sharoni, we’re sorry to hear about your experience and understand how disappointing and uncomfortable this must have felt. This is not the level of customer service we aim to provide. Please reach out to us here so we can look into this for you: https://bit.ly/3C43TKN. Our team is online Monday to Friday, 8am to 10pm, and Saturday to Sunday, 9am to 8pm.
Contract update
Tasha was really great, talked through everything and gave me a good contract. Thanks
22 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Anam, thanks for your fantastic 5⭐ review. We’re delighted to hear that Tasha provided exceptional assistance, clearly explained everything, and helped you secure a great deal that suits you perfectly.
Three Social Media Team
Miz was great
Miz was great. Really helpful in getting a brand new phone.
22 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
That's brilliant, Callum 🌟 We're pleased Miz made choosing your new phone an easy decision. Enjoy your new device 😊
- Three Social Media Team
Tasha was absolutely amazing
Tasha was absolutely amazing, we went to every other mobile phone store and was sold on 3 because of her.
She was warm, welcoming and couldn’t be more helpful.
What an excellent member of your team.
20 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Jacob, we’re thrilled Tasha delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. - Three Social Media Team
Fun, well priced!
Very fun, great prices, Tasha was awesome and made it very personal.
Much better than going into EE, glad to be back!
17 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Nick, what a brilliant review to receive. Tasha clearly made the experience feel tailored to you, and we're delighted to hear it left such a positive impression.
Three Social Media Team
Miz gave amazing service and made sure…
Miz gave amazing service and made sure we was all set up before leaving. Not being good with technology this was much appreciated he was very patient
15 September 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Anthony, we appreciate your wonderful feedback! We are thrilled to hear that Miz provided such an excellent and thorough experience to get everything configured perfectly for you. – Three Social Media Team
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