Was served today by Saao—what a wonderful soul! He was incredibly polite and never pushy in any way. He sorted us out with the best deal, and the whole process was quick and smooth. Very knowledgeab... See more
Company replied
Location
Switch locationUnit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB
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See what reviewers are saying
Tasha is the best experience I’ve ever had at coming to a three store in the 15 years. She was unbelievably helpful for me and fixed the issue that no one else at three could in the entire 3 weeks I’v... See more
Company replied
Eesa sorted out two new SIMs and contracts, explaining everything that we needed to know, plus kept our existing numbers in super quick time and no drama. Marvellous 🤩 thank you Eesa 👍
Company replied
I took out a broadband monthly rolling contract with Three in February 26 and have been impressed with excellent connectivity and download speeds!! I decided to upgrade to a fixed 12 month contract so... See more
Company replied
Company details
About Three UK - 3Store Manc. (Trafford Ctr)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom
- 01617473945
4.8
Excellent
153 reviews
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Very good customer service 100%
Very good customer service 100%
Very efficient with advice and guidance
The advisor is called Mohammed Abid
8 August 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Khadijah, thank you for the perfect rating. We are glad to hear that Mohammed Abid looked after you so well and gave you such clear direction during your interaction.— Three Social Media Team
Tasha is nice and very helpful and sort…
Tasha is nice and very helpful and sort it out our problem.
6 August 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Chiyin, we appreciate your review. It’s wonderful to know that Tasha provided such attentive assistance and helped get everything back on track for you.
– Three Social Media Team
Tasha is mint
Tasha is the best experience I’ve ever had at coming to a three store in the 15 years. She was unbelievably helpful for me and fixed the issue that no one else at three could in the entire 3 weeks I’ve been trying to sort it.
6 August 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you, Luke. We're absolutely thrilled to hear that Tasha provided the best service you have received in over a decade. It's fantastic that she could quickly resolve the issue for you and turn things around. 😇 - Three Social Media Team
Karam was amazing very friendly and…
Karam was amazing very friendly and helpful 👍
4 August 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Gaz, it’s lovely to know Karam made a positive impression with their friendly approach. We’re pleased to receive your feedback. 👍 — Three Social Media Team
Was served today by Saao
Was served today by Saao—what a wonderful soul! He was incredibly polite and never pushy in any way. He sorted us out with the best deal, and the whole process was quick and smooth. Very knowledgeable too.
I’d highly recommend 3 for Business. I was previously with O2 and went there first, but unfortunately wasn’t treated very well and they couldn’t offer a good deal.
1 August 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi there, we’re delighted Saao gave you such helpful and polite support, making everything smooth during your visit. - Three Social Media Team
Lovely staff
When visiting this evening we were greeted with a warm welcome and Amaan was a lovely man who helped and guided us to the best plan possible. Thank you very much.
27 July 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi there, we’re delighted to know Amaan provided you with a great experience and handled everything with ease. Thank you for taking the time to let us know 😊
Three Social Media Team
Anilraj was super helpful
Anilraj was super helpful! Sorted a new device upgrade for me great deal and fantastic service !
22 July 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Millie, that’s superb! 🎉 We’re so glad Anilraj made sure everything was sorted smoothly for you. – Three Social Media Team
I had an amazing service by Eesa today…
I had an amazing service by Eesa today at the Trafford centre store, he was really fast, efficient and polite.
Thank you so much for all your help.
21 July 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Fantastic to hear, Mai! We’re so pleased Eesa looked after you so well at our Trafford Centre branch. Thank you for sharing your experience. ✨ – Three Social Media Team
Fantastic manger Tasha is the best…
Fantastic manger Tasha is the best manager in Trafford centre she should be the head of the three shops in Manchester she is the best thanks Tasha lots of love
13 July 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Amazing, Waseem! It's wonderful to hear that Tasha gave you such knowledgeable and professional support. We're proud to know our branch made your visit a positive one.😇 – Three Social Media Team
Really helpful sorted new sims and now…
Really helpful sorted new sims and now lower rate
4 July 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi there 🎯 We’re pleased the team provided helpful support with your new SIMs and helped bring your costs down 😊
- Three Social Media Team
Eesa sorted out two new SIMs and…
Eesa sorted out two new SIMs and contracts, explaining everything that we needed to know, plus kept our existing numbers in super quick time and no drama. Marvellous 🤩 thank you Eesa 👍
4 July 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
That’s impressive, Jae 🎯 We’re pleased Eesa handled both SIMs and contracts with clear guidance while keeping your numbers unchanged without missing a beat 😊
- Three Social Media Team
Fantastic mohammed
3 July 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
This is really wonderful to hear, Flaviano, thank you for sharing your review!
The store assistant manager Tasha,such…
The store assistant manager Tasha,such a lovely lady, friendly with a good customer relationships
1 July 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hello Yinka. It is wonderful to hear about your positive interaction with Tasha, and we truly value having team members who provide such a welcoming experience for our visitors. — Three Social Media Team
Abz was very accommodating to both me…
Abz was very accommodating to both me and my mum. I have been having trouble with my phone and roaming abroad for years and in 20 minutes he has fixed every issue I’ve had and explained exactly what I need to do very clearly and was very patient with me, as I do not understand tech to a high ability. 10/10 for customer service and a very personable gentleman. I will absolutely visit Abz at the Trafford Centre if I ever have an issue with my phone again. Thank you.
27 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Woohoo 🎉 Jeanette, we're thrilled that Abz used his top-tier expertise to resolve those long-standing roaming hitches for you and your mum so swiftly. It's wonderful to know his clear, patient guidance and stellar care provided absolute assurance at the Trafford Center 🌟
- Three Social Media Team
Broadband upgrade Manchester store
I took out a broadband monthly rolling contract with Three in February 26 and have been impressed with excellent connectivity and download speeds!! I decided to upgrade to a fixed 12 month contract so I visited the Manchester Trafford centre store and was dealt with in no time by Amaan who was friendly and professional and sorted out my new contract in about 15 minutes also saving me £7.50 a month so a big thumbs up for three and the plug and play broadband is a no hassle winner 👍
25 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you, Steve! It’s fantastic to hear how well your broadband has been performing and that upgrading your plan was quick and effortless. Amaan clearly delivered brilliant service. - Three Social Media Team
I was very happy with my customer…
I was very happy with my customer experience today. Anilraj was very professional and managed to replace my sim as well as getting me a great deal.
24 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
We appreciate you sharing your experience, Mehdi. It is wonderful to know that Anilraj made your visit smooth and ensured you left with a deal you were happy with.
Three Social Media Team
today i was in the store and we been…
today i was in the store and we been served by Essa he was very helpful and gave me a good deal, really appreciate his help.
23 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey, Tarza! We’re really glad to hear that Essa took such great care of you today. It’s wonderful to know he was helpful, attentive and able to get you a deal you’re happy with. 😇 -Prabhjeet
I had an amazing experience with Karam
I had an amazing experience with Karam. He was helpful, knowledgeable, professional and so sincere! Thank you.
22 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Amoye, it is wonderful to hear about your experience with Karam. We really appreciate you taking the time to share these kind words about the excellent service you received! -Kishan
Dishonest sell - 3 shop Manchester Trafford Centre
3 shop Manchester Trafford Centre (
(Horrifying experience)
I am writing this to warn others about my experience at a 3 Shop today. I originally ordered a 2-year broadband plan online and received an email to collect the hub.
When I arrived at the store, a salesperson named Neil insisted on re-entering all my personal information, claiming it was for 'verification purposes.' He then asked for my bank details and email again. To my surprise, he set up a completely different plan with a higher price and asked me to sign it. When I questioned the price difference, he lied and claimed it was just for the first month and that the subsequent months would revert to the price of my original online plan.
I felt something was wrong, so I asked assistant manager , Natasha, for assistance. It was then revealed that Neil had deliberately created a new, more expensive account instead of simply activating my existing online order. Once I confronted them, the scam was exposed.
Please be extremely careful when signing contracts at 3 Shop. Some sales staff may attempt to alter your original agreement without your consent to benefit themselves. Double-check every detail before signing anything."
18 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Wong, thank you for taking the time to share this. What you’ve described is unacceptable and far from the standards we hold ourselves to. We’re investigating this with the store team to make sure it doesn’t happen again. If you need help correcting your account or have any questions, You can reach our chat support team via https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends, from 9am to 8pm. -Prabhjeet
Karam was really helpful throughout the…
Karam was really helpful throughout the whole of our visit today. He explained everything clearly, made the transaction easy and a pleasure.
Thank you Karam.
18 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Amazing! We’re delighted to hear that Karam supported you so well throughout your visit and made everything clear and straightforward. It’s great to know the experience felt smooth and enjoyable. 🥰 -Prabhjeet
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