Three UK - 3Store Manc. (Trafford Ctr) Reviews 

183
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TrustScore 5 out of 5

4.8

Unit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB

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Rated 5 out of 5 stars

Eesa and Gemma were amazingly helpful as u was looking for a device for work and was unsure of what I needed They talked me through the options and even helped to set up the device for me which,as... See more

Company replied

Rated 5 out of 5 stars

Ibrahim was an amazing host to us at the shop. He guided my mum who was getting charged 50% more on her bill because of a messaging app. He also explained the process of buying a phone to us and vario... See more

Company replied

Rated 5 out of 5 stars

Tasha was absolutely amazing, we went to every other mobile phone store and was sold on 3 because of her. She was warm, welcoming and couldn’t be more helpful. What an excellent member of your tea... See more

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Rated 5 out of 5 stars

Thank you for our pleasant experience. Anilraj was great and made sure we found what we were looking for. His customer service was what I expect when visiting a store. Thank you again Anilraj and Thre... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Manc. (Trafford Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom

  • 01617473945

4.8

Excellent

TrustScore 5 out of 5

183 reviews

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4.8

All reviews

(183)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eesa was very helpful and his service…

Eesa was very helpful and his service was amazing. Went through deals thoroughly and made sure to accommodate us

21 May 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thank you for the 5⭐ review, Hydar! We truly appreciate you sharing your experience, and it’s wonderful to hear that Eesa provided you with outstanding care. -Neha

Rated 5 out of 5 stars

Is good very much

19 May 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thank you so much for your lovely feedback, Amir! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica

Rated 5 out of 5 stars

Expained everything extremely clearly

Expained everything extremely clearly
Very clear on all aspecs of the phone and the deal
Friendly and easy to talk to.
Very proffesional

Miz

19 May 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Amazing! We're thrilled to hear that our team was friendly, professional, and made everything clear about your phone and deal. Feedback like this really makes our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

They helped me get back into my phone

They helped me get back into my phone. Thank you to the manager

16 May 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Fantastic feedback, Jennifer 🌟 Great to know the team helped you regain access to your phone, and we appreciate the manager’s support in getting everything sorted smoothly. Thanks for sharing! -Samad

Rated 5 out of 5 stars

Excellent service.

Excellent service very pleasant staff member called anilraj explained everything in full very happy with my phone deal.

11 May 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thank you, Wendy! Great to hear Anilraj clearly walked you through everything and helped you choose the right phone plan. We really appreciate your kind feedback. -Suhaas

Rated 5 out of 5 stars

I was attended to by Karam He was…

I was attended to by Karam He was really helpful, nice and took his time to explain everything.

10 May 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Rinsola, thank you for your lovely feedback — we’re delighted to hear Karam provided such supportive and attentive service. -Shivam

Rated 5 out of 5 stars

Polite and informative and a pleasure…

Polite and informative and a pleasure to deal with..

7 May 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thank you so much for your lovely feedback, Les! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Phenomenal staff and great atmosphere in store. Very welcoming and friendly. Wonderful staff

7 May 2026
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Your words just made our day, Zuber! We’re overjoyed that our team’s energy and welcoming spirit made your visit so special. Creating moments like these is exactly why we love what we do, thank you for sharing the love! -Ashifa

Rated 5 out of 5 stars

Essa is the best one served me ever.

Essa is the best one served me ever.

7 May 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks a ton, Ahmed! 🎉 We’re so glad everything went perfectly with Essa, and we can’t wait to welcome you back! 🥰 -Kashish

Rated 5 out of 5 stars

Amaan provided great service

Amaan provided great service - helped me get the newest phone with an amazing deal

Sorted me out with my trading, all less than an hr

7 May 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Wow, Jodie! Your review is next level awesome! 🎉 Huge shout out to Amaan for making it unforgettable. Many thanks 😉 -Kashish

Rated 5 out of 5 stars

Karam was great helped us through a…

Karam was great helped us through a great deal and had plenty of patience with us. Great asset to the company

2 May 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Boom 💥 Imran, It is brilliant to know that Karam offered such stellar expertise and patient care while helping you secure a fantastic offer. Sending you good vibes for what’s next 💫 -Arvind

Rated 5 out of 5 stars

Miz was amazing

Miz was amazing! Very good customer service.

29 April 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks, Saeed. We’re delighted Miz’s thoughtful approach and effort made everything smooth for you. -Suhaas

Rated 5 out of 5 stars

Sean was very helpful and great he is…

Sean was very helpful and great he is an amazing customer advisor definitely needs a promotion

27 April 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

That's impressive, Tuheed. We're super happy to hear that Sean gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Costume service is brilliant everyone…

Costume service is brilliant everyone off the stuff there is amazing very highly recommend going to the Trafford centre three shop

19 April 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Wow, Emma! It feels incredible to know our team at the Trafford Centre store made everything seamless and ensured a smooth experience. It’s great to hear you’d recommend us, and we wish you a fantastic day 😊 -Neha

Rated 5 out of 5 stars

Ibrahim was brilliant

Ibrahim was brilliant. He took time to explain everything to us

18 April 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Nicola! What a sweet 5 star rating! Ibrahim is truly exceptional. Thank you for sharing this! 😊 -Kashish

Rated 5 out of 5 stars

Brilliant customer service

The service given by Eesa was very professional and straight to the point. He had given many options that are available and went out his way to get the best deal.

18 April 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

This is so wholesome Eesa being professional, helpful, and going out of his way is the vibe we aim for every day ✨🥰 -Ayesha

Rated 5 out of 5 stars

fantastic service from Tasha

I had a fantastic experience with Tasha! She was incredibly friendly and helpful, taking the time to move me from a month-to-month contract to a yearly one. She ended up saving me £10 a month, which adds up to a massive £120 a year. Truly excellent service!

16 April 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Mitchell, we are pleased that Tasha provided a stellar interaction! Her pleasant and supportive nature during your agreement transition was brilliant, successfully cutting your annual costs by over one hundred pounds. Such superb assistance is our goal. -Kishan

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